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“Repeat visitors” 4 of 5 stars
Review of BreakFree Royal Harbour Resort

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BreakFree Royal Harbour Resort
4.0 of 5 Resort   |   73 - 75 The Esplanade | Cars enter at 60 Abbott Street (Level 1), Cairns, Queensland 4870, Australia   |  
Hotel amenities
Ranked #14 of 66 Hotels in Cairns
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“Repeat visitors”
4 of 5 stars Reviewed July 5, 2014

All rooms have a large balcony. The building is on top of the night markets on the Esplanade in Cairns. Pool, port, airport and ocean views. No need for a car everything close. Big spa! Good TV , comfy bed - basic cooking BUT in the middle of everything and BBQ's on site.

Room Tip: Room 708 is high, front and on airport side - it is our preferred room.
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian T, General Manager at BreakFree Royal Harbour Resort, responded to this review, July 16, 2014
Dear opos

Your review is short and to the point. Thank you for taking the time to post it. We appreciate your positive appraisal.

For the benefit of others, guests may request a certain room number, or level. These requests are recorded and we try to satisfy as many as we can. Unfortunately we cannot guarantee requests.

Cheers
Brian
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180 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
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English first
Sydney, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 27, 2014

Meagan the receptionist was very helpful even stayed back to help us. Close to eating area even has opening into food court. On top of Night Markets. Security very good Key access only!!! Rooms quite spacious & well equipped. Pay the little extra & stay in Ocean View room as back rooms are a little noisy from all the air conditioners on roofs. Taxi service excellent. Can walk from Station. RSL nearby Only down side the Spa Bath/Shower has glass walls into kitchen area. OK if you have a good body but NOT for us Oldies!!!!! Can use shower curtain to screen off (don't like seeing someone on the loo!!!!! Would definitely recommend.

Room Tip: Pay a little extra for room facing Esplanade
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian T, General Manager at BreakFree Royal Harbour Resort, responded to this review, July 16, 2014
Dear hanna001_11,

Yes, Meegan is extreemely helpful and friendly. Thank you for your positive review, it is most appreciated.

I'd just like to say that all rooms from level 4 to level 7 inclusive are Ocean View Rooms - irrespective of whether they are at the front of the building or the back. And all rooms face the same direction which is North-East.

Cheers
Brian
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Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 26, 2014

We stayed for three nights mid June at this apartment in the middle of Cairns. The property is located within walking distance of the esplanade, the casino, restaurants and pubs. The apartment itself was reasonably clean. It was classed as a one bedroom but the front door opened directly into the bedroom and if the timber divider had been drawn across it would have felt very claustrophobic. The living/dining area was a better size. The kitchen is small and only has basic cooking facilities. If you are staying for more than a couple of nights you will need to provide extra amenities such as toiletries and toilet paper. We found the staff welcoming and helpful, they went out of their way to stress the sensitivity of the fire alarms. There is also a helpful information desk on the ground floor.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian T, General Manager at BreakFree Royal Harbour Resort, responded to this review, July 15, 2014
Dear AmandaAustralia13

Many thanks for your review. We are glad you liked the great location, the quality of our cleaning and our helpful staff - all very important factors.

For the benefit of people considering us for their next stay in Cairns, I would like to add that we only class and advertise our "kitchens" as "kitchenettes" - but the only thing they are missing is an oven and a dishwasher (except for 2 rooms). They have cook tops, microwave ovens, a kettle, toaster, crockery and cuttlery. We also include a "starter pack" of tea, coffee. milk. sugar, salt, pepper, toilet tissues, facial tissues, hair shampoo, bath gel, soap, washing up liquid and clothes washing powder for the washing machine. And if you need more of these, they are available at reception at reasonable prices.

Best wishes
Brian
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Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 23, 2014

Excellent Customer Service, a great location & a clean room greeted us on our recent stay. We stayed on the 2nd floor & the street noise was non existent. The grounds & pool area were fantastic 10/10!

Room Tip: We stayed on the 2nd floor and had access to pool and BBQ facilities on the same floor. Limited view...
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  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian T, General Manager at BreakFree Royal Harbour Resort, responded to this review, June 24, 2014
Dear Matt L
We loved your review, thank you for taking the time to post this - much appreciated.
Best wishes,
Brian
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Senior Contributor
28 reviews 28 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 22, 2014 via mobile

Stayed in a one bedroomed garden view apartment which was actually quite large. The apartment was well equipped with everything needed to self cater. The resort is very centrally located with access from both the Esplanade and Abbott Street, with the main entrance located in level 1 and accessed from Abbott Street. The resort is an easy walk from the train station (about 800 metres) and a 10-15 minute taxi ride from the airport (approx $20). The resort has a very nice barbecue area and a good pool. There are plenty of good restaurants and pubs along the Esplanade, all within very easy walking distance of the resort. The night markets are located virtually below the resort and run every night from 4.30 until about 10.30pm. Perhaps the only downside to being so close to the markets is the smell of cooking from the many food outlets, but it didn't really bother us. Megan on reception was very friendly and extremely helpful; nothing seemed to be too much trouble. I would certainly recommend the resort and stay there again.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian T, General Manager at BreakFree Royal Harbour Resort, responded to this review, June 23, 2014
Dear Sue M
You covered a few things which many first-timers here would be glad to know about: central location, distance to station, taxi details to airport etc. Thank you for your very well written review. Yes, Meegan is a wonderful receptionist, our small team appreciate her passionate and friendly attitude, as do many of our guests.
Best wishes,
Brian T
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Currumbin, Australia
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 11, 2014

I stayed with two friends in a twin bed apartment (number 407) with the sofa bed folded out for the Cairns Half Ironman in June. We were most impressed with the location - two street entrances, right beside the night markets and opening out onto the restaurant strip in the middle of the esplanade. There is even a tour desk in the complex.

We chose an ocean view room to watch the last ironmen and women come in, and despite the extra noise (which we expected) we enjoyed a lovely panorama and proximity to the atmosphere of the esplanade. The price was reasonable for a busy weekend which books up months in advance, keeping in mind that one must pay extra for daily servicing.

Service was impeccable, with special thanks to Meegan (for whom nothing was too hard) and Brian (who came down and let us into the luggage room promptly after checkout even though we had failed to read the sign informing us of their early 2pm public holiday front desk closure.)

My favourite feature of the room was the spa, which had a view of its own (clear screen out into the living area with covering shower curtain if needed.) It was well utilised! The hotel and decor are a little older and would benefit from a facelift, but this did not detract from our comfort. The apartment was comfortably big enough for three people, a bike and various triathlon paraphernalia. Room 407 could have done with a larger TV (not that we used it) and new rubbish bins/crockery.

I award this hotel five stars not because of its luxury (that wasn't what I was going for) but because I felt that the location, staff and facilities made a perfect base for a getaway in Cairns, and I wouldn't hesitate to stay here again.

Room Tip: Pay a little bit extra for an ocean view room - great part of the whole experience
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  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian T, General Manager at BreakFree Royal Harbour Resort, responded to this review, June 23, 2014
Dear regmarks,
Your excellent review is well received - I can assure you. The whole team here was most appreciative of your kind words. You covered all the issues that can make or break a happy stay and I am glad to have passed your critical and experienced examination. We hope to see you back next year.
Best wishes,
Brian
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Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 7, 2014

We stayed 3 Nights at The Breakfree Royal. Our room on the 5th floor had a front facing view on the Esplanade and the Marina which was fantastic. The girl on check in when we arrived was very pleasant and happy to answer any questions I had. The unit was well appointed, clean, and spacious. I have to disagree with the previous poster who commented the resort was "very run down" and dirty. I did not see any evidence of this during our stay.? The location is fantastic with the resort directly above the Night Markets and the endless eateries/restaurants to choose from within walking distance. Have previously stayed twice at the Rydges Tradewinds further down the esplanade which was pleasant but we enjoyed Breakfree more for its facilities, service and location. Will be a definite choice of ours on our next visit to beautiful Cairns.

Room Tip: Front Facing Rooms On Higher Offer Great Views of the Esplanade and Marina.
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian T, General Manager at BreakFree Royal Harbour Resort, responded to this review, June 8, 2014
Dear jsj67,

Thank you for your wonderful review, you have restored my faith in human nature following the previous review! I hope we will see you back here, it will be a pleasure to shake your hand.

Thanks again,
Brian
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Additional Information about BreakFree Royal Harbour Resort

Address: 73 - 75 The Esplanade | Cars enter at 60 Abbott Street (Level 1), Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Cairns
#9 Romantic Hotel in Cairns
#9 Luxury Hotel in Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BreakFree Royal Harbour Resort 4*
Number of rooms: 38
Official Description (provided by the hotel):
Located on The Esplanade, BreakFree Royal Harbour provides direct access to cafes and restaurants which offer a wide variety of cuisines. Relax poolside on a sun lounge and enjoy the sweeping views of the Cairns swimming lagoon and beautiful Trinity Bay or enjoy a dip in the swimming pool to cool down. Property facilities include: Barbeque facilities, Internet access, Pool with sun lounges, Free guest parking, Lifts to every level, TV in every lounge room with Free-to-Air and Foxtel chanels, Gymnasium. Please note: if arriving by car or taxi please come to Reception at Level 1 (up the ramp above the Night Markets) 60 Abbott Street, Cairns. Reception hours are 8am to 6pm. Guests arriving outside these hours can speak by phone (outside Reception) to our Night Operator who will help them to their rooms. ... more   less 
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Also Known As:
Breakfree Royal Harbour Hotel Cairns
Breakfree Royal Harbour Cairns

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