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“Would not recommend this place.” 2 of 5 stars
Review of Rainbow Inn

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Rainbow Inn
3.0 of 5 Hotel   |   179 Sheridan Street, Cairns, Queensland 4870, Australia   |  
Hotel amenities
Ranked #58 of 66 Hotels in Cairns
Australia
Level Contributor
297 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
“Would not recommend this place.”
2 of 5 stars Reviewed June 5, 2014

We arrived and was met with unfriendly staff. We were staying 3 nights and cleaning was done at 4pm by rehanging wet towels from in the bath back up on the towel rail. Ran out of soap and had to ask for more. Internet only worked about 2 hrs of the whole time. The facilities are very run down, however the pool was clean and inviting. There is a bar which also served evening meals which were ok, but there was a sign out the front offering breakfast - but on the window is said 'no breakfast available' despite all the breakfast cereals and bowls being laid out.

  • Stayed June 2014, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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74 reviews from our community

Traveler rating
    5
    18
    14
    8
    29
See reviews for
19
14
8
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Any
English first
Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 5, 2014

Stayed for 2 nights as we needed a reasonable price room whilst we went on a full day trip to the reef. A little apprehensive when we read some of the reviews but could not have been happier with our choice. Rooms are on the old side but we found our room very comfortable, clean and nicely positioned just metres from the pool. The pool and the gardens surrounding were an added bonus. Great for the tours as most operators will collect you from this hotel. The WiFi didn't always work from the room but we could sit outside and then had good reception. The room price was excellent for the facilities.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarcutta, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 5, 2014

after travelling the east coast of australia over a 3 week period we finished our trip in Cairns, Queensland. we chose this resort for its location, and its facilities. The pool area was great, and spa was very relaxing, room was a good size and had what we needed, the free wireless was an excellent bonus as we had alot of photos of our 3 week trip to share with the world!. We had dinner and breakfast most nights and mornings and was very good value, the resort has had a few bad reviews but it seemed to had a big upgrade. Staff where friendly, and helped us book a reef trip which we loved. I will not had a problem suggesting this resort to friends, great value, good location, excellent facilities, and has a restaurant and bar. All round was one of our favourite spots we stayed at.

Room Tip: Room by the pool and spa. Lovely gardens surrounding.
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  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 22, 2014

Despite beautiful surroundings; a pool and beautiful Rainforest, this facility is fairly grim. It may be the clientele; a few shady blokes sitting outside their rooms smoking. The room was OK, but the free wifi didn't work at all, and that was the entire reason I booked to stay here. There are happier places to stay for less.

  • Stayed April 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsingoer, Denmark
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 7, 2014

This is a disgusting place! 1st room we checked into wasn't cleaned at all!!!!! There were ants in the bathroom eating another insect. Actually there was ants everywere - even in the bed! On the pillow there was another persons hair! The sheets have not been changed before we arrived.

We changed room, and the 2nd room smelled so bad! Someone has been smoking in there - the smokedetector was removed! Everthing was wrong! No balcony which we had booked and payed for. Broken aircondition, dirty(!!!!), the fan was very loud!, No hairdryer, No microwave, no Remote to the TV.

We have been to australia for 1 months and we have lived on hostels in 8 Mans dorms, and it was luxury compared to This motel.

Stayed April 2014, traveled with friends
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 9, 2014

returned to cairns in January 2014, and was looking for some accommodation online that had an outdoor pool area and was close to city. I come across this motel with a specials running for a 3 night stay and decided to give it a go. I enjoyed the amount of outdoor area with pool and spa. Motel had a restaurant and bar which was good pricing. Rooms where clean, and big with your own ensuite, my balcony was over looking some beautiful gardens and pool area. The motel seemed like it had a lot of work done to it, and found it very pleasant atmosphere. Great location, and great outdoor pool and gardens. I would recommend, and would have no problem visiting again when I am next back in Cairns.

Room Tip: Make sure to ask for a room over looking pool and gardens, really nice breeze and great outlook.
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  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed January 11, 2014

This place is close to esplanade etc but so are alot of the places along cook high way, the lack of house keeping is also a problem. I was down the esplanade and came back to find they had taken my children's tablets until we paid the next nights fee , I felt violated and wasn't happy they made us pay the night to get the tablets back even though I refused to stay again after being treated like that

  • Stayed January 2014
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rainbow Inn

Address: 179 Sheridan Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#8 Spa Hotel in Cairns
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rainbow Inn 3*
Number of rooms: 80
Official Description (provided by the hotel):
Recently renovated Cairns Rainbow Resort is located in Cairns, Queensland, One of the most popular tourist destinations in the world, surrounded by lush rainforest and beautiful tropical oceans. The Resort is Located close to the city center where you will find shops, world renowned restaurants that cater for every cuisine, large variety of bars and clubs and only 100 meters to the esplanade and ocean waterfront. 5 minute drive is the Cairns Domestic and International Airports. 15 minute walk of the resort you can get to other attractions such as; Cairns central shopping center, cairns civic theater, convention center, cruise ship terminal, arts gallery, casino, train station, bus terminal, cairns museum, botanical gardens, and much more. Cairns Rainbow Resort is a tropical oasis close to the city center offering great valued rooms with Pool, Spa and tropical garden views. All rooms have private balconies, and free wireless internet. ROOMS: All of our rooms have balconies that open your room up to the beautiful tropical gardens and pool area. Only meters from your room awaits our spa perfect for relaxing and our large swimming pool with cascading waterfall, perfect for those warm summer days, by pools side awaits the lounge chair area where you can lay back and let the sun shine down while you enjoy a cold beverage from our bar, or a meal from the Coral Garden Restaurant. All of our daily cleaned comfortable guest rooms come with on a 32" Flat TV screen, free wireless internet, room safe, hair dryer, iron with ironing board, tea and coffee making facilities, microwave, fridge. FACILITIES: Cairns Rainbow Resort facilities include a tropical outdoor swimming pool with cascading waterfall, outdoor spa and pool side lounge chair area, tour booking desk, guest laundry, and onsite car parking. Coral Garden Restaurant and Coral Bar are our onsite dining options, both great places to meet other travelers and share your stories while enjoying a dining experience and beverage. The resort waiting lounge has a computer terminal with free printing facilities, free wireless internet is throughout the resort. CORAL GARDENS RESTAURANT: Coral Garden Restaurant is your onsite option for dining. With a collective mixture of contemporary and classic design and views of tropical gardens, you sure will be pleased with the location of the Coral Gardens Restaurant. Offering locally caught seafood, succulent steaks, fresh salads, and seasonal vegetables you will be very pleased with the options. Not just offering a large variety of dishes, we also offer a few options for dining. During the humid months that the tropics bring, having a seat inside the restaurant is the comfortable choice, with a large fish tank along with gentle back ground music, you will feel relaxed and ready to try our a-la-carte menu. For the rest of the beautiful year round weather, you might be much more inclined to have a table in the outside area, you will be dining under the stars, and enjoying the clear night sky's. If dining amongst tropical palm trees and the background sound of only a cascading waterfall is your thing, no problem, this is also available with pool side dining. Also available is room service if relaxing on your private balcony is your preferred option. ... more   less 
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Also Known As:
Rainbow Hotel Cairns

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