We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great value and location” 4 of 5 stars
Review of Cairns Plaza Hotel

Save Saved
You added Cairns Plaza Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Cairns Plaza Hotel
3.5 of 5 Hotel   |   145 The Esplanade Cairns | Cnr. The Esplanade & Minnie St., Cairns, Queensland 4870, Australia   |  
Hotel amenities
Ranked #15 of 66 hotels in Cairns
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Great value and location”
4 of 5 stars Reviewed July 4, 2014

We just had 3 days in the Plaza and really enjoyed it.The hotel is located quite close to all the restaurants,shops and other interesting places.Our room had obviously just been refurbished and was very comfortable and clean.The standout feature of this hotel is the staff and nothing was a bother to any of them.We stayed in a water view room on the 5th.floor and it was excellent.

Room Tip: Water view room recommended.
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Paolo, General Manager at Cairns Plaza Hotel, responded to this review, July 9, 2014
Thank you for posting your review following your recent stay.
I'm glad you appeared to have enjoyed your stay with us and look forward to the possibility of welcoming you back when next you visit.
With Kind Regards
Paolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

161 people have reviewed this hotel

Traveler rating
    38
    70
    37
    12
    4
See reviews for
25
65
18
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Gurgaon, Hr, India
Top Contributor
140 reviews 140 reviews
60 hotel reviews
Reviews in 57 cities Reviews in 57 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed July 1, 2014

Close to the city center (Esplanade), yet distant enough to keep the noises away and encourage you to take a nice walk along the coast-side, near the coast-side yet far enough to enjoy the sights and take a nice walk around the Esplanade market - this defines Cairns Plaza Hotel.

The city itself being so small the hotel appears suddenly to your left when you take the left coming from the Esplanade. And, the entry is so nondescript that you would be pardoned for thinking that there is none staying at the hotel. But the breakfast-only restaurant serves as a luggage cloak room while you go about sight-seeing in Cairns.

Once you come back, you check the rooms and you are thrilled - the room is spacious enough, the bathroom absolutely functional (can do with some hangers and towel holders though) and the balcony offers fabulous views of both the city and the sea-side.

The bed is very comfortable and the sleep so blissful that I wished we stayed for a couple of more days. The staff are super-friendly and I personally believe that they were the friendliest I met during by Australia vacation. Free wi-fi in the lobby and the room, the laundry machine in the first floor, on-site parking and well-recognized location (for the tourist and shuttle services to pick-up) all complete a very full package.

Room Tip: Choose one that faces the sea-side, the property offers some excellent soothing views.
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Paolo, General Manager at Cairns Plaza Hotel, responded to this review, July 2, 2014
Thank you for posting your review following your recent stay with us.
I think you've covered everything for us in such a great way - it's always a delight to read such uplifting views.
We shall certainly look in to the minor issues you've raised.
A sincere thank you for your kind words and trust you enjoyed the rest of your travels and that we may have the possibility of welcoming you back when next you visit Cairns.
With Kind Regards
Paolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fond du Lac, Wisconsin
1 review
4 of 5 stars Reviewed June 30, 2014

I was very impressed with the inside of the room (also had the balcony!!!). It was right next to the path to walk on that led to the restaurants, bars, etc. The real kicker was the staff. Super friendly!!! One example is they helped us coordinate the times with this bungy jumping business (because they were late picking us up). This was very helpful for us!!! Totally recommend it to anyone staying at Cairns!!!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Paolo, General Manager at Cairns Plaza Hotel, responded to this review, July 2, 2014
Thank you for posting your review following your recent stay with us.
A BIG THANK YOU for highlighting some of our best selling points; not far from shops and restaurants and our friendly staff - I shall be sure to let them know of your comments.
With Kind Regards
Paolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Central, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 25, 2014

Roomy and clean room overlooking the ocean. Beautiful sunrise view I got every morning.
My room was 606. Was an amazing stay indeed. Only 5 mins walk to pubs, restaurants etc yet still get the quietness.

Room Tip: 606 on 6th floor
See more room tips
  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Paolo, General Manager at Cairns Plaza Hotel, responded to this review, June 29, 2014
Thank you so much for posting your review following your recent stay.
I'm so glad you enjoyed the spectacular Sun Rises from your Ocean View Suite - Fabulous Pics too - thank you...!
Along with the great sunrises I'm glad you enjoyed our great location allowing you to stroll in to town to chose from the myriad of restaurants available.
We look forward to the possibility of welcoming you back when next you visit.
With Kind Regards
Paolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 19, 2014

The Cairns Plaza is perfectly located - on the Esplanade in a quiet location and easy walking distance to downtown and the pier. The refurbished rooms are nice. However, a table and comfortable chairs on the balconies would be a welcome addition. My sister and I had a good laugh when I went to make a cup of tea .... the power points in the kitchen and lounge room were too high to plug in the base of the jug. She walked in to me looking like "the statute of liberty" holding the base with jug in the air waiting for it to boil!! I'm sure these problems with the refurbishment will be fixed before I stay there next. The staff are very friendly and very helpful. I enjoyed my stay.

Room Tip: Ocean view rooms are worth the extra. It's lovely sitting on the balcony watching the boats com...
See more room tips
  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Paolo, General Manager at Cairns Plaza Hotel, responded to this review, June 22, 2014
Thank you so much for posting your review following your recent stay with us.
I should imagine that "Statue of Liberty look" was hilarious and certainly one which we will be looking in to....it had never been brought to my attention so thank you....!!!!
I'm glad our team members looked after you during your stay and look forward to the possibility of welcoming you back...
With Kind Regards
Paolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed June 18, 2014

LOCATION: Awesome! On the Esplanade overlooking the Trinity Inlet. Just 5-10 mins walk from the bustling (sometime noisy downtown area). meaning this place is perfect - superb views, close to all the Cairns attractions, yet peaceful.
ROOM: OMG ! Awesome! Seems recently refurbished with new furnishings that reflect a real tropical Queensland style.The cleanliness and comfort ... superb !! Balcony, very comfortable bed, great in room facilities and the 'rain shower' head in the brand new shower was very welcome. Loved it. Everything in the room was superb with a gr8 balcony and views over the Inlet.
FACILITIES: Everything you need is here. and everything else is close by! The Restaurant serves up a great value breakfast in a superb setting with great service from attentive staff. The pool is well maintained and a welcome oasis. There is a tour booking service too and staff go out of their way to ensure you have the tour that meets what you want. Amazing attention to detail.
SERVICE: Wow! This is not a 5 star place, but the service is. Absolutely awesome service from the front desk check in to check out, with a daily smile, welcome and always willing to help 24/7. Housekeeping are friendly and attentive to detail, as is every happy person it seems in this very welcoming Hotel. Awesome!
OVERALL: A great central location with attentive service, value for money and a genuine welcome that makes you feel at home. Bonus views and more.
FOR: Service, staff, location, fresh furnishings, cleanliness, views and more.
AGAINST: None ! This place was great mid market quality with superb service and attention.
Thank you to all the staff and management for such a homely stay. We didn't want to leave !

Room Tip: Ocean View High floor (up to level 6)
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Paolo, General Manager at Cairns Plaza Hotel, responded to this review, June 22, 2014
Thank you so much for taking the time to post your review following your recent stay.
It's so great to know that you enjoyed your time with us so much to write such a glowing report - I shall ensure all team members receive your praise and do look forward to the possibility of welcoming you back soon.
With Kind Regards
Paolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eagle River, AK
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 11, 2014

We arrived in Cairns after 30+ hours of traveling from North America. The hotel was just right for us then, and again on two subsequent one-night stays as we explored the Cairns area and the Great Barrier Reef. Our room, for four people (one king bed, two single beds) was clean, spacious, and comfortable. The balcony was nice to watching sunset or sunrise, for drying snorkel gear, etc. The refrigerator and kitchen sink meant we could buy breakfast supplies at the grocery store, saving money and making it much more convenient when we awoke at 4 am our first morning. The staff were helpful in giving directions, calling taxis, storing our luggage while we made our various trips, etc. The hotel is a little away from the downtown area, which makes it quieter, and gives you a pleasant walk along the esplanade to get to shops, restaurants, the harbor, etc. And the price was very good by any standard, especially when compared with the alternatives in Cairns. We'd stay there again any time.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Paolo, General Manager at Cairns Plaza Hotel, responded to this review, June 15, 2014
Thank you for posting your review following your recent stay with us.
The fact that you would stay again with us should you visit the area again, is the highest praise we can ask for - thank you for that.
We do hope that we can have the pleasure of looking after you and your family again at some time in the future.
With Kind Regards
Paolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Cairns Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cairns Plaza Hotel

Address: 145 The Esplanade Cairns | Cnr. The Esplanade & Minnie St., Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 66 hotels in Cairns
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Cairns Plaza Hotel 3.5*
Official Description (provided by the hotel):
Mid-rise Motor Inn located about 3 blocks from center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Agoda, Travelocity, Cheap Tickets, Tingo, Hotel.de, HotelTravel.com, BookingOdigeoWL and Venere so you can book your Cairns Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Cairns Plaza Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.