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“Simple but perfect for my needs” 4 of 5 stars
Review of Ibis Styles Cairns

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Ibis Styles Cairns
3.5 of 5 Hotel   |   15 Florence Street Corner of Florence and Lake St, Cairns, Queensland 4870, Australia (Formerly All Seasons Cairns)   |  
Hotel website
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Hotel amenities
Special Offer
Free Brekkie
Ranked #30 of 66 Hotels in Cairns
San Jose, California
Top Contributor
64 reviews 64 reviews
7 hotel reviews
Reviews in 34 cities Reviews in 34 cities
33 helpful votes 33 helpful votes
“Simple but perfect for my needs”
4 of 5 stars Reviewed July 2, 2014

We were in Cairns to go to the Reef as well as the Night Zoo and booked our group of 40+ into the hotel. Their lobby was equipped with hot beverages, located just a block or two from the Esplanade and across the street from a pharmacy. The ubiquitous self catering coffee set up was there with the fridge in which to keep the milk. Comfortable room, very clean. They were the only hotel on the whole trip to have large eco sensitive dispensers for lotion, soap, shampoo and conditioner. Great shower with great water guard. No bugs either which I had kind of expected and experienced in Sydney. The breakfast buffet started at 6:30 and was adequate albeit uninspired. I did like the passion fruit yogurt and the sea weed that was there for the congee. I loved the choices for toast toppers too. Easy access to safe deposit boxes and laundry facilities too.

Room Tip: I had a ground room facing the street and did not have any noise issues.
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  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ISCSupervisor, Front Office Manager at Ibis Styles Cairns, responded to this review, July 3, 2014
Thank you so much for sharing your wonderful review!

I was thrilled to read that you enjoyed our facilities and services during your stay at ibis Styles Cairns, I hope we will have the pleasure of hosting you and your group again the next time your travels bring you to the area.

Jamie Sherrington
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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392 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Brisbane, Australia
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 27, 2014

Have stayed in the other ibis Styles In Cairns before for about half the cost of this one and did not really see much difference between the properties except for the price. It is located a bit of a walk out of the main entertainment area too. I have purchased an upgrade to the Loft suit. The size was good and everything worked well. You however can't help to feel how aged everything was despite it being in the " renovated wing". Very limited parking on site. Many other options in the area for the same price, which I would probably check out next time. Service was excellent however and everyone did a fantastic job.

Room Tip: If you brining in a car, request they book you a car park. This way you have a spot reserved for you...
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  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ISCSupervisor, Front Office Manager at Ibis Styles Cairns, responded to this review, June 29, 2014
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

As I have mentioned in my responses below, we are aware that we are an older style property but we will be updating it continuously to give the best customer satisfaction in the future. I will share your comments regarding customer service with our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

We hope that you will choose to stay with us again if your travels bring you to the area.

Jamie Sherrington
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 15, 2014

We stayed for 4 nights recently to attend Ironman Cairns triathlon. It was clean, well priced and we were close enough to all the amenities to walk everywhere, which meant we didn't rent a car for the weekend. Buffet breakfast included which was great for ourselves and young daughter. Very friendly and helpful front desk.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ISCSupervisor, Front Office Manager at Ibis Styles Cairns, responded to this review, June 29, 2014
Thank you so much for sharing your wonderful review.

Our hotel is centrally located in the heart of Cairns with spacious hotel rooms and continental breakfast included in certain rates.

We hope to see you again next year for the Ironman!

Jamie Sherrington
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broadbeach, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 13, 2014

Well located, good value, rooms clean and well maintained . Staff very friendly and helpful. I've stayed here a few times and have never had a bad experience. While the hotel might not be the newest in Cairns it makes up for this with what I've said above

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ISCSupervisor, Front Office Manager at Ibis Styles Cairns, responded to this review, June 29, 2014
Thank you for your positive feedback.

Our hotel is an older style property but our quality of service is what we here at ibis Styles strive to achieve.

Once again thankyou for choosing Ibis Styles Cairns and we will continually be updating the property to give the best customer satisfaction in the future.

Jamie Sherrington
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
1 review
5 of 5 stars Reviewed June 12, 2014

I was very happy with every aspect of this motel. Staff very helpful. Overall condition was very good. Very reasonable prices. Pool was great. Easy walk to the esplanade and casino. Will recommend to anyone looking for a value for money break. Only downside very limited off street parking.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ISCSupervisor, Front Office Manager at Ibis Styles Cairns, responded to this review, June 13, 2014
We very much appreciate your comments regarding your stay at the ibis Styles Cairns. It is always a pleasure to receive positive feedback.

Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Jamie Sherrington
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 1, 2014 via mobile

The hotel is as you can expect from an Ibis hotel, however the service is exceptional! Girls working at the reception, especially Stacey, has been incredibly helpful during our stay. It is what made the greatest difference compared to our stays at the same range hotels, therefore we'd go back.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ISCSupervisor, Front Office Manager at Ibis Styles Cairns, responded to this review, June 3, 2014
¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬Thank you so much for sharing your wonderful review.

I was thrilled to read that you enjoyed our facilities and services during your stay at ibis Styles Cairns. I will share your comments with our team and especially with Stacey, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

I hope we will have the pleasure of hosting you again the next time your travels bring you to the area.

Jamie Sherrington
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Styles Cairns

Address: 15 Florence Street Corner of Florence and Lake St, Cairns, Queensland 4870, Australia (Formerly All Seasons Cairns)
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #30 of 66 Hotels in Cairns
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ibis Styles Cairns 3.5*
Official Description (provided by the hotel):
75 guest rooms, licensed restaurant, and a swimming pool in a resort-style setting. Whether your visit to Cairns is for business or leisure, you will enjoy all the comforts of major hotels such as 24-hour Reception, Room Service, Free Wireless Internet, Free Austar TV, Tour Desk and Guest Laundry. We are situated in the heart of Cairns, a short walk from the Casino, Reef Terminal, Night Markets and the Convention Centre. The Esplanade is two blocks away, and the Airport is just 10 minutes by car ... more   less 
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Also Known As:
All Seasons Cairns

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