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“Very nice” 5 of 5 stars
Review of Coral Tree Inn

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Coral Tree Inn
4.0 of 5 Hotel   |   166 - 172 Grafton Street, Cairns, Queensland 4870, Australia   |  
Hotel amenities
Ranked #22 of 66 Hotels in Cairns
Coventry, United Kingdom
Top Contributor
63 reviews 63 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
43 helpful votes 43 helpful votes
“Very nice”
5 of 5 stars Reviewed June 10, 2014

I liked this hotel. The staff were really lovely and nothing was too much trouble. There isn't a lift so ask for a ground floor room if you would struggle with heavy suitcases. The room itself was quite spacious with quite a large bed and a balcony overlooking the pool. There was a fridge and just about adequate storage space. We were provided with a free toothbrush and paste which was a nice touch. Toiletries and towels were provided daily and rooms cleaned to a very high standard. There was free wifi, and as other reviewers have mentioned it's not great, but I did not find it great in any hotel, and a lot of them charge for it. It was sufficient for what you need when on holiday. The pool was lovely and open from 6.30 in the morning which was great. Breakfast is available, it's nothing spectacular but adequate if you need something to eat before embarking on a trip. Most people having breakfast were there before 7.30. There were wading and drying facilities available at a very reasonable cost and also barbecue facilities for use which seemed to be very popular. Overall I thought this was a really good hotel, a short walk from bars and restaurants and definitely somewhere I would stay again if in Cairns.

Room Tip: Ground floor if you would struggle with suitcases as there is no lift. First floor room overlooking...
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anand C, General Manager at Coral Tree Inn, responded to this review, June 18, 2014
Dear Christine M,

Thank you for taking the time to write a great review on your recent visit to the Coral Tree Inn and we are delighted that you enjoyed your stay with us.

I will make sure that your comments are shared with all the staff members here.
The positive ratings you gave us on Trip Advisor are greatly appreciated and we hope we have the opportunity to be at your service again in the near future.

Thank you.

Kind regards,
Anand Churi
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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286 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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Atherton, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 4, 2014

I booked a mystery deal on Wotif and was very surprised to find Coral Tree Inn as a 4 star central hotel. Being local, this hotel is definitely not 4 star OR central. The location was the biggest let down - not the best area of Cairns - especially with the park next door. Was quite worried about my car getting broken into. I was expecting this mystery hotel to be near the Pier somewhere as it was saying only 5 minutes to the Reef Fleet Terminal?!! More like 25 minutes! Anyway apart from that the room was clean and the staff were very lovely and polite. I would have been happy if the mystery room was advertised as budget friendly / 3 star. There was nothing wrong with Coral Tree Inn, but it isn't somewhere I would ever book. Sorry! I certainly wont be booking a Wotif mystery deal again.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anand C, General Manager at Coral Tree Inn, responded to this review, June 18, 2014
Dear Renee P,

Thank you for staying at the Coral Tree Inn, and for sharing your views through Trip Advisor.

Although it is disappointing to know that the hotel’s location did not suit you unlike all other guests who find it to be central, it's great to hear that you experienced our helpful, friendly and attentive staff and I have passed on your comments to our team.

We look forward to welcoming you back in the near future.

Thank you.

Kind regards,
Anand Churi
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berrien Springs, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 29, 2014

Very comfortable and quiet. Beds were excellent for sleeping and staff was very helpful. Walk to downtown was not too bad. Did not try the pool, but it looked very nice and clean. Daily service was prompt and well done.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anand C, General Manager at Coral Tree Inn, responded to this review, June 18, 2014
Dear Ruth G,

Thank you for taking the time to review your recent experience at Coral Tree Inn.

I was pleased to hear that your stay was comfortable and quiet. As you mentioned we are very centrally located with most of the shops and restaurants within a short walking distance from the hotel.

I will share your wonderful comments with my team. We look forward to welcoming you back soon.

Best Regards,

Anand Churi
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 21, 2014

We'll located, comfortable accomodation with restaurant .
We stayed prior to traveling to port Douglas and found this a little gem. Good parking, clean rooms and a very nice restaurant on site serving great meals at reasonable prices, spent a couple of relaxing nights around the pool. Highly recommended.

Room Tip: All seem good
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anand C, General Manager at Coral Tree Inn, responded to this review, May 29, 2014
Dear Jacsbak,

Thank you for your lovely review of the Coral Tree Inn.

I am delighted to read that you enjoyed your stay with us. Our location is a real asset to the hotel, with the lovely views of the park opposite, as well as its close proximity to shops and restaurants. Your review and kind comments are greatly appreciated. We aim to offer affordable luxury, which means value with quality, and our concept is based around those elements that we believe really matter to the majority of guests.
A review like yours is therefore the best result, as it confirms to us that we are performing to the standards we set, and offering the right product at the right price.

Many thanks for recommending Coral Tree Inn to other Trip Advisor members and sharing your experience.

We hope to have the opportunity to welcome you back very soon.

Kindest regards,

Anand Churi
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed May 11, 2014 via mobile

The website promised much - the rooms looked spacious and cool. And the room price included free internet, which is always an attractor for me. On arrival however, the rooms were much smaller than expected, and a bit.....tired. The internet was slow and spasmodic, and guests were limited to 200 megabytes. Room servicing was patchy, with basics such as glasses not cleaned. Air conditioning was too noisy to sleep.

Location is reasonably central to the centre of Cairns.

Stayed May 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anand C, General Manager at Coral Tree Inn, responded to this review, May 29, 2014
Dear AustraliaAthena,

Thank you for sharing your views through Trip Advisor.

Although it is disappointing to know that we delivered below your expectations, we truly appreciate receiving your feedback as this makes us aware of the areas in our service and facilities that need improvement. In regards to the internet policy, a generous 100 Mb data allowance per room per day has been set to avoid speed congestion by heavy downloading. It has been set for a fair usage so that all guests can enjoy faster browsing speeds at the same time. Coral Tree Inn is amongst the very few hotels in Cairns who offer free Wi-Fi internet to all guests staying here. Internet speed is subject to guest's device, the hotel is currently enrolled for the fastest internet plan available in the country.

We sincerely apologize for the inconveniences caused during your stay here.

Kind regards,
Anand Churi
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Summit, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 7, 2014

the place is very low budget, the rooms are tiny and look very different on the website. we were supposed to get a two bedroom suite with a kitchen and they didn't have our reservation and their two bedroom rooms don't have kitchen facilities like they make it seem on the website. the location is okay. close walk to a few restaurants.

  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 1, 2014

I stayed in the hotel with my wife around Easter Holidays 2014. Following are some of my reflections of my stay:
1. Location: Its biggest advantage. Everything what i need was 10 mins away - Esplanade, most of the restaurants, reef terminal, cairns railway station, centro.
2. Hotel: The hotel does not have any lifts, so if you are staying in higher floors carrying baggage might be little difficult. I got my room on first floor, it was nice & tidy. All the basic things were there including 42 inch TV, Split AC and small balcony which opens to the pool.
3. Staff: You won't meet many staffs in the hotel except the person at reception. The check-in and check-out was quick except the fact that i had arrived early and i had to wait till 2 PM to get my room. I did not book any of my trips before reaching cairns and the reception staff helped me to book all my day trips.
4. Hotel Restaurant: Coral Inn does have a small cafe which serves buffet breakfast ($18) and dinner. Dinner has just 6-7 option only.

Room Tip: Request for a refurbished room overlooking hotel pool
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  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anand C, General Manager at Coral Tree Inn, responded to this review, May 29, 2014
Dear deepakn,

Thank you for a very detailed review of your recent experience with us.

It is always very pleasing to hear positive feedback from our guests. I am happy that you found the hotel’s location convenient. I am glad that you were generally satisfied with the hotel facilities and cleanliness.

I do hope to see you back at the Coral Tree Inn again soon.

Kind regards,
Anand Churi
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Coral Tree Inn

Address: 166 - 172 Grafton Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Center with Internet Access Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotel in Cairns
Price Range (Based on Average Rates): $
Hotel Class:4 star — Coral Tree Inn 4*
Number of rooms: 58
Official Description (provided by the hotel):
Coral Tree Inn is a newly refurbished 4 star resort-style hotel located right in the heart of Cairns City, across from Munro Martin Park and close to all the shops, restaurants, theatre, art galleries and casino. The Hotel features two types of excellent accommodation including newly refurbished standard rooms and self-contained suite rooms. Family rooms and disabled rooms are available on request. Also featured in this hotel are: outdoor saltwater pool, complimentary barbeque facilities with its own dining area, restaurant, conference room, business centre, as well as Massage & Relaxation Centre amongst luscious tropically landscaped gardens. Coral Tree Inn is independently owned and managed, our friendly staff offering consistent and personalised professional services; we bring your rest closer. ... more   less 
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Also Known As:
Coral Tree Hotel Cairns
Coral Tree Cairns

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