Arrived at Mantra Esplanade on the 2 May 2013. Welcomed rudely by front of house after standing around for 5 minutes. The room was smelly, tiny and horrible looking with ancient old fashioned furniture, cupboards and carpet. The bathroom door couldn't even open without hitting the toilet seat. Did the Mantra give me an old room because I'm using my Platinum Citibank reward point??? The experience was dreadful with unprofessional and unhelpful staff unwilling to even provide blankets or ice. This hotel is NOT like the photos shown at all.... The only good thing is the location...
- Also Known As:
- Mantra Esplanade Cairns Hotel Cairns
- Mantra Esplanade Cairns Hotel
- Mantra Esplanade Hotel Cairns
- Mantra Esplanade Resort Cairns
- Official Description (provided by the hotel):
- Located on The Esplanade, Mantra Esplanade Cairns features self contained accommodation with sweeping views of the harbour, mountains or surrounding city. Offering a range of comfortably furnished hotel rooms to spacious one and two bedroom apartments, Mantra Esplanade’s accommodation caters to a wide range of travellers. Facilities include Access to on-site shopping complex, barbecue facilities, Exercise room, Large tropical pool, Room service, Sauna, Spa & Tour desk. ... more less
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