I am writing this review because I know that the hotel reads them. I am staying at The Mantra Esplanade now. I checked in this morning, so these are my first impressions. We all know how important those are.
The location is terrific! Would be hard to beat.
I thought the staff was nice. They were polite and helpful upon check in.
We just have a regular room. No kitchen or laundry. I was bummed to find out about the laundry. If you don't have a washer in your room, you have to go off site.
As previously mentioned, you have to pay extra for housekeeping. The thing about not having daily housekeeping is the concern about running out of toilet paper, clean towels, etc. As for the towels, there are exactly six in the room; two bath, two hand, and two face. That isn't much. You can get extras, but you have to pay for them! What?!?
If we run out of t.p., we have to pay to get more!! I have a serious problem with this. Toilet paper and towels are basic necessities that should be provided in reasonable quantities at no charge. It's one thing to charge for internet. We all know it is B.S. to do it, but everyone does. Six bucks for an extra towel though? Gimme a break!
As far as I know, there is no extra charge to flush the toilet.
This hotel is inexpensive, so I did not have high expectations at all. That said, I am disapointed with this place and would not recomend it to anyone.
- Official Description (provided by the hotel):
- Located on The Esplanade, Mantra Esplanade Cairns features self contained accommodation with sweeping views of the harbour, mountains or surrounding city. Offering a range of comfortably furnished hotel rooms to spacious one and two bedroom apartments, Mantra Esplanade’s accommodation caters to a wide range of travellers. Facilities include Access to on-site shopping complex, barbecue facilities, Exercise room, Large tropical pool, Room service, Sauna, Spa & Tour desk. ... more less
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- Also Known As:
- Mantra Esplanade Cairns Hotel Cairns
- Mantra Esplanade Hotel Cairns
- Mantra Esplanade Resort Cairns