The location of the hotel is an easy walk to Casino, Marina, shopping and restaurant. Our room was nice, spacious and modern. We were given first class treatment upon checking in and the staff is really courteous. The housekeeping services were below average, basically they came and replaced towels and emptied trash, typically when housekeeping has been in the room, there little touches are noticeable, but not here. It wasn't a big deal, but it was noticeable. We also arrived back to our room one evening to find our door ajar, it was left unlocked all day by the housekeeping staff. This was unacceptable and we could have been robbed of everything, luckily after an hour of high adrenaline, unrest and uneasiness we were fortunate enough not to have had anything stolen. We did call down to the desk and at least expected a call from management or an apology but nothing. When we checked out I asked the front desk if they had been told about this, but nothing. So the fact that this was not taken very seriously was a let down. Maybe crediting our points back, or some type of gesture would have been nice. The on site restaurant did have a nice breakfast and the executive lounge was mediocre, no hot items brought up on the 3 out of 5 nights for over an hour while we were in the lounge, so compared to other Hilton properties this was another disappointment. overall it is a nice slightly below average Hilton property!
- Official Description (provided by the hotel):
- Located in the heart of the city, the Hilton Cairns hotel is the perfect base for exploring the diverse wonders of this truly unique region, famous as the meeting place of two natural wonders, the Great Barrier Reef and World Heritage Rainforest. Our modern and inviting Cairns hotel rooms and suites are luxurious oases of comfort and convenience, offering pristine new bathrooms and spacious balconies with views of Trinity Inlet or Cairns Esplanade and the unique cityscape and blue-green mountain ranges beyond. Stay connected with the latest technology in the fully-equipped business centre. Enjoy relaxed, alfresco dining at the award-winning Mondo Café Bar and Grill on the waterfront, or discover authentic italian flavours at "Donninis "Simply Italian". Experience modern, tropical, paradise today! ... more less
- Reservation Options:
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- Also Known As:
- Hilton Cairns Hotel Cairns
- Hilton International Cairns
- Cairns Hilton International