I thought Hilton was a big brand all around the world. But Hilton Cairns seemed like a "backpacker hostel standard"..overall very disappointing. And the service was really bad. The staff named Lana was being rude to us for the order. She was saying to us she not a waitress and saying to ask a waitress to take down our order. We waited way too long about 20 minutes. Tried to approached to her again for our order. She was telling us "oh I forget about it". We were so upset
and walked away from the restaurant. not wanting to wait like 30mins just for eggs order. Thats really ridiculous. Never recommend this hotel to anyone. The worst experience ever.
- Official Description (provided by the hotel):
- Located in the heart of the city, the Hilton Cairns hotel is the perfect base for exploring the diverse wonders of this truly unique region, famous as the meeting place of two natural wonders, the Great Barrier Reef and World Heritage Rainforest. Our modern and inviting Cairns hotel rooms and suites are luxurious oases of comfort and convenience, offering pristine new bathrooms and spacious balconies with views of Trinity Inlet or Cairns Esplanade and the unique cityscape and blue-green mountain ranges beyond. Stay connected with the latest technology in the fully-equipped business centre. Enjoy relaxed, alfresco dining at the award-winning Mondo Café Bar and Grill on the waterfront, or discover authentic italian flavours at "Donninis "Simply Italian". Experience modern, tropical, paradise today! ... more less
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- Also Known As:
- Hilton Cairns Hotel Cairns
- Hilton International Cairns
- Cairns Hilton International