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“Good location but...” 2 of 5 stars
Review of DoubleTree by Hilton Hotel Cairns

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DoubleTree by Hilton Hotel Cairns
4.5 of 5 Hotel   |   121-123 The Esplanade, Cairns, Queensland 4870, Australia (Formerly Holiday Inn Cairns)   |  
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30% off Bed & Breakfast
Ranked #13 of 66 Hotels in Cairns
Adelaide South Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Good location but...”
2 of 5 stars Reviewed October 24, 2006

My wife and I spent 7 nights here recently and overall we were a little disappointed. There is a major construction site next door and the first room we were offered overlooked the pile driver machine and the noise and vibration was unacceptable. After lodging a complaint we were allocated a room on the other side of the hotel which was an improvement but we could still hear the machinery next door early each morning. The layout and cleanliness of the room was acceptable however the bathroom was very small. The location on the edge of the Esplanade was excellent and close to shopping, dining etc. I must agree with a previous comment that preference in service is definitely given to the large foreign tour groups staying in the hotel. We might consider staying there again but only after the completion of construction next door!

  • Liked — The hotel location and the hotel dining
  • Disliked — noise of construction next door, indifferent service from hotel staff at times.
  • Stayed October 2006, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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927 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Corpus Christi, Texas
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed June 3, 2006

Very Friendly and casual. My kind of place. Service was good but not great, excellent location. Probably a bit overpriced but not a bad place to stay.

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
Reviews in 30 cities Reviews in 30 cities
151 helpful votes 151 helpful votes
3 of 5 stars Reviewed March 24, 2006

We booked last minute while already in Australia and got a pretty low rate. We stayed only one night. The room was generic but was clean and in good repair, with working air conditioning, cable tv, mini fridge, etc. The lobby (open air tropical atrium) was pleasant, and the location was great, within walking distance of everything in central Cairns. We felt it was a good value for the money.

  • Stayed April 2005
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viterbo, Italy
Top Contributor
76 reviews 76 reviews
47 hotel reviews
Reviews in 54 cities Reviews in 54 cities
201 helpful votes 201 helpful votes
3 of 5 stars Reviewed January 31, 2006

Ok, this is not a luxury hotel, but we spent 4 days before and after cape tribulation parenthesis and used it just as a transit hotel and it was ok.
We booked a room with ocean view for which we had to pay a big difference, but the sight was worth it.
The room was a usual holiday inn room, so large with a comfortable bed and well working air conditioning system, whereas the bathroom was way too small and with that hateful plastic curtain at the bathtub...
Breakfast was really good with a wide choice of everything. The best thing for us was a beautiful mixer at guests disposal where to prepare whatever kind of drink with carrots, tomato, celery and all types of fruits.
The hotel also provides an outside swimming pool and a gym.
In the lobby there is a counter where it is possible to book all tours available in the area and they are really many.
What is really good is the location, directly on the Esplanade that is the heart of Cairns, full of restaurants and shops.
If you love cosy places, then the recommendation is to stay away as we figured the hotel is packed with groups, especially Japanese. But if you think to use it only for sleeping, then it is a good choice.

  • Stayed December 2005
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Cairns

Address: 121-123 The Esplanade, Cairns, Queensland 4870, Australia (Formerly Holiday Inn Cairns)
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Cairns
#10 Family Hotel in Cairns
#10 Business Hotel in Cairns
#11 Romantic Hotel in Cairns
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Cairns 4.5*
Number of rooms: 237
Official Description (provided by the hotel):
Boasting uninterrupted views of the Coral Sea, and a stunning natural setting amidst landscaped tropical gardens, the oceanfront DoubleTree by Hilton Hotel Cairns is just a short walk from the city center, and Cairn's business, retail and entertainment districts. The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino. Enjoy easy access to Cairns Convention Center and lots of attractions, including the World Heritage listed Daintree Tropical Rainforest and the Atherton Tablelands. The Great Barrier Reef departures terminal is 100m away, and Cairns International Airport is only 10 minutes' drive from our Cairns hotel. Our onsite tour desk will help you explore the wonders of this unique region. ... more   less 
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Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn

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