Dolce and Caffe prides itself on providing beautiful quality food and coffee, plus great service.
We are very popular with a large following, and the support of our regular customers is testimony to that.
All of our staff are very carefully chosen.
They are welcoming, friendly, and constantly strive to make the customers experience an enjoyable one.
I was very suprised to read such a review of our cafe, as I'm sure would be our regular customers or any person who has been to Dolce.
Many of our regular customers frequent our cafe up to three or four times a day.
I believe that Vince may have us confused with another cafe he visited in Cairns.
We do not provide table service.
All signage notifies customers they need to order at the counter.
Anybody visiting us more than one time would be aware of this, and they would be able to see all of the other customers doing the same.
Also, if a group of thirty people were to be seated at our cafe, if would occupy over 70 percent of our seating capacity.
Our staff would have been scrambling to join tables and chairs together to make space for such a large group.
Vince is very welcome to call me at the shop to discuss his experience on the day in question - and should any of our staff have been in any way unprofessional, it would be dealt with appropriately.
Kelos, Dolce and Caffe
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