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“Just Perfect, we'll be back again for sure” 5 of 5 stars
Review of Jack & Newell Cairns Holiday Apartments

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Jack & Newell Cairns Holiday Apartments
4.5 of 5 Hotel   |   27 Wharf Street, Cairns, Queensland, Australia   |  
Hotel amenities
Ranked #1 of 66 Hotels in Cairns
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
“Just Perfect, we'll be back again for sure”
5 of 5 stars Reviewed June 27, 2012

We were 4 adults & a toddler staying in a 3 bedroom apartment for 5 nights. The apartment was spotless with all modern amenities. We were on the 11th floor with a beautiful view over Trinity Inlet & amazing sunrises (if you're awake that early). The verandah was huge which made having a toddler in an apartment bearable as there was plenty of space for her. The location was close enough to walk everywhere but far enough away from the nightclubs & bars so peace and quiet was possible at night time. The manager David could not have been anymore friendly & was extremely helpful with any queries or needs that we had. We have never bothered reviewing any holidays/ accommodation before but everything about Jack & Newell was outstanding so we thought we'd pass on our experience. We'll be back again for sure.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review, August 14, 2012
Thanks so much for the review. Makes a big difference to the holiday when you have a comfortable and spacious home away from home to live in. Glad you enjoyed your holiday.
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304 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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  • English first
  • French first
  • Japanese first
  • Spanish first
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English first
Mackay
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 25, 2012

Our family had one of the most enjoyable holidays to remember which no doubt is a reflection on the Jack & Newell. David & Joelette made us feel very welcome from check-in to check-out.

Room Tip: 701 was our room which was ideal for our family of 5.
See more room tips
  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review, August 14, 2012
We are so glad you enjoyed your holiday. thanks for the positive feedback and we look forward to seeing you again one day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Townsville, Queensland, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 23, 2012

We recently stayed for 5 nights in a 2 bedroom apartment for our family of 4. The Jack & Newel Unit was outstanding. It was very clean and modern, fully stocked and suited our needs perfectly. David the onsite manager was awesome, anything we needed, he could help. The unit facilities were also great, an onsite pool, Gym and carparking all made out stay so much easier. These units are a short stroll to the esplanade and shops, but away from the hustle and bustle. I wouldn't hesitate to recommend these units to anyone or for that matter choose to stay here again. thanks :)

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review, June 26, 2012
The gym is great is it with plenty of equipment to work those holiday excesses off! Thanks for providing your feedback. We appreciate it and hope to see you again soon.
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Zurich
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 22, 2012

We stayed at the Jack & Newell apartments in June (3 days) with a family of four (two young children), after having read the very good reviews on tripadvisor.

There are many good points which one can mention, which will want you to stay here, but one point which does need to be mentioned first is the friendliness and kindness of David & Joelette (resident managers). Whatever you plan, whatever you want to experience in Cairns and the surrounding areas you can be sure that David and Joelette will help and go the extra mile to help you! Thank you again David for everything!

The apartments are located conveniently in walking distance to the esplanade, the docs where most trips set off for the barrier reef and most restaurants and shops. Apartments are modern, spacious (we saw two of them), clean and all very well equipped with modern gadgets.

All in all, the perfect location for your stay in Cairns.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review, June 26, 2012
It is a great location and everything is an easy stroll to...great for families as well. Really appreciate your feedback and we were glad to help.
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hawaii
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 8, 2012

We came over to do a triathlon relay race as a husband/wife team as the start of our latest Oz vacation and brought two 17 year olds. We wanted quiet, a kitchen to cook our own food, 2 bedrooms, close to the race start, and easy for teenagers to come and go. The location was perfect. We had room 701 that overlooked the inlet and cruise ship terminal. On occasion you had some noise from that area but we closed the windows and ran the AC's fan to create white noise. David and Joelette were very helpful and went out of their way to assist us from booking reef trips to giving a personal spare phone cord of their own to one of the teenagers to use and keep. If you live in the US ask them how to use the appliances in the kitchen.

Stayed June 2012, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review, June 26, 2012
Thanks for staying and thanks for the great feedback. It is very rewarding. Congratulations on the great result in the Ironman...awesome effort.. hope to see you next year.
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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 8, 2012

I chose this after reading reviews on Tripadvisor and was not disappointed. My wife and I stayed on the 11 floor and had great water views. Dave was cheery, very helpful and booked tours for us to Kuranda and Reef Magic. Clean, spacious living area with separate bedrooms. Great location - walking distance to Woolworths and esplanade. Highly recommended.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review, June 26, 2012
Glad you enjoyed your stay and we do really appreciate you taking the time to share your thoughts with others. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kiama, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 4, 2012

I stayed at the Jack & Newell for three nights in April and found it to be in a central location to the esplanade and restaurants. The room was lovely with views to the water and very clean. I would stay here again.

  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review, June 26, 2012
We like to think we have one of the best locations in Cairns and are so glad you found it so. Thanks for your comments and we look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jack & Newell Cairns Holiday Apartments

Address: 27 Wharf Street, Cairns, Queensland, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 66 Hotels in Cairns
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Jack & Newell Cairns Holiday Apartments 4.5*
Number of rooms: 14
Official Description (provided by the hotel):
Ideally located in the CBD just a short stroll to the Marina, Lagoon and esplanade, convention center, casino, shopping, dining and children's playgrounds. Our apartments are all spacious with full kitchen and laundry facilities. Most have large balconies with magnificent water views. Your home away from home, this secure residential apartment complex is quiet and ideal for a holiday break. Stock the fridge and kick back on the balcony and watch the boats sail by. Free WiFi, cable TV and car parking for all units. The complex also has a well equipped gymnasium and a pool. ... more   less 
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