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“Excellent location” 5 of 5 stars
Review of Jack & Newell Cairns Holiday Apartments

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Jack & Newell Cairns Holiday Apartments
4.5 of 5 Hotel   |   27 Wharf Street, Cairns, Queensland, Australia   |  
Hotel website
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Hotel amenities
Announcement
FREE WIFI **FREE CAR PARK
Ranked #1 of 66 hotels in Cairns
Kiama, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Excellent location”
5 of 5 stars Reviewed June 4, 2012

I stayed at the Jack & Newell for three nights in April and found it to be in a central location to the esplanade and restaurants. The room was lovely with views to the water and very clean. I would stay here again.

  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review, June 26, 2012
We like to think we have one of the best locations in Cairns and are so glad you found it so. Thanks for your comments and we look forward to seeing you again.
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270 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Brisbane, Australia
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 26, 2012

Stayed for 6 nights starting 18th may with mum and sister , the unit was perfect it had everything you needed for a great holiday and was very well maintained. We were close to all shops and the esplanade which was great for a afternoon walk.David the manager was extremely helpful in providing information on tours, good restaurants to go to and takes away the hassle of you booking the tours and does it for you. Looking forward to visiting again soon

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review, August 14, 2012
We really appreciate the feedback and thank you for taking the time to do so. So glad you enjoyed the stay with us and we look forward to seeing you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 21, 2012

Had a wonderful stay at this place! Booked the three room apartment for the one night for a group of seven. Quite close to everything, two minutes from the casino, three from Woolworths and the boulevarde of restaurants, with a wonderful view of the water + parking! Was beautifully furnished, modern, neat and extremely clean and well maintained! Unfortunately we only got to stay for the one night, would definately come back here again for longer! Further, the manager was a great character, extremely nice and helpful in helping us find a tour/sights to see on our extremely short stay in Cairns. His recommendation and opinion was spot on in what we were looking for and what we experienced. Everyone really enjoyed the apartment, definately a nice treat!

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review, June 26, 2012
Super review...thank you. Often wondered how people's experience measured up with just the one night and its great to have your feedback...much appreciated. Glad we were able to provide such a positive experience.
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Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 11, 2012

I booked a 2 bedroom apartment for 10 days at the Jack & Newell starting next week 18/5/2012. My attraction was mainly because of the excellent testimonies I have read here on Tripadvisor... Also want to give my mum the best holiday experience of her life! My expectation is extremely high of the apartments especially as I design modern new homes!! Just hoping my expectations are not too high or else the trip will be a downer. David the manager (seems extremely nice), has assured me that my mum and I will be well looked after and that the furniture, facilities etc are clean, modern and my impression is they are a 5 star standard. Hoping to give tripadvisor and Jack & Newell a great review!! Tim...

Stayed May 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review, June 26, 2012
Often difficult choosing a place to stay and its great to get others feedback and opinions when making your choice. All the best. and I'm glad you chose to stay with us.
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Senior Contributor
37 reviews 37 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 8, 2012 via mobile

Fabulous apartments in a great location. Ideal for a small group attending a conference, but book early. It's a very popular property and deservedly so.

Jack & Newell is far enough away from the backpackers that it's very quiet but not far to walk to anything (especially the conference centre and casino complex)

  • Stayed May 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review, June 26, 2012
We are ideal for the conference centre being only a couple of hundred metres from here. Nice to be able to come back to a nice open apartment and sit on the large balconies after spending the day in the conference instead of retiring to a pokey hotel room. Thanks for your review Solly we really appreciate your feedback.
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Sydney, Australia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 5, 2012

Our family of five recently stayed at Jack & Newell in a 3 bedroom apartment. In the words of my middle child "this place is so awesome!"'
The rooms were clean, comfortable and safe. The complex itself was in a great position for us as a family, but would also suit business people, young people and couples as it is within walking distance to everything you could need (shops, transport, restaurants, the lagoon and the marina) yet situated facing the harbour and mountains so that you feel a world away from the city of Cairns (even though your not).
Extra bonus points to this place for the friendliness and helpfulness of Dave the manager.
We can't wait to come back.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review, June 26, 2012
Thanks for taking the time to provide your feedback Michelle. Kids do enjoy it here and it is certainly very relaxing for parents to be able to have a bit of space to relax in as well. Thanks again for your comments and look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 1, 2012

My stay at Jack & Newell Cairns was outstanding!

Excellent 2 bed room appartment - clean, fresh, mangnifcent views of the water and mountainside.

Fantastic location - right in the city but the waterfront location makes you feel like you're a million miles frmo the town centre. Whilst in reality its close to everything.

The managers couldtn't do enough to make our stay comfortable.


Mark

Room Tip: We were in appartment 803
See more room tips
  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jack2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review, May 3, 2012
So glad you enjoyed your holiday. Nice to be able to get away and relax in such comfortable accommodation so that when you go back to work it actually feels like you have been on holidays.
Thanks for taking the time to leave your comments we really appreciate the feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Jack & Newell Cairns Holiday Apartments

Address: 27 Wharf Street, Cairns, Queensland, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 66 hotels in Cairns
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Jack & Newell Cairns Holiday Apartments 4.5*
Official Description (provided by the hotel):
Ideally located in the CBD just a short stroll to the Marina, Lagoon and esplanade, convention center, casino, shopping, dining and children's playgrounds. Our apartments are all spacious with full kitchen and laundry facilities. Most have large balconies with magnificent water views. Your home away from home, this secure residential apartment complex is quiet and ideal for a holiday break. Stock the fridge and kick back on the balcony and watch the boats sail by. Free WiFi, cable TV and car parking for all units. The complex also has a well equipped gymnasium and a pool. ... more   less 
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