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“Outstanding service, delicious food” 5 of 5 stars
Review of Bushfire Flame Grill

Bushfire Flame Grill
The Esplanade & Spence Street | Pacific Hotel Cairns, Cairns, Queensland QLD 4870, Australia
+61 7 4051 7888
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Ranked #34 of 429 Restaurants in Cairns
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Restaurant details
Good for: Families with children, Large groups, Doing business, Special occasions, Entertaining clients
Dining options: Dinner, Reservations, Delivery, Late Night
Senior Contributor
37 reviews 37 reviews
9 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
“Outstanding service, delicious food”
5 of 5 stars Reviewed April 6, 2014

I really enjoyed this place with my wife. It was so romantic. The service is really good and hardly to see in other restaurants. The quantity and quality of the food is extraordinary.

  • Visited April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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420 reviews from our community

Visitor rating
    251
    99
    40
    13
    17
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Cairns Region, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Love'n that meat”
5 of 5 stars Reviewed April 2, 2014 via mobile

Beautiful helpful friendly staff, treated like they cared about their patrons and had plenty of time to explain how it all worked and great value for money... We were first timers but most definitely will return, can not fault the place at all in any way... Thank you

  • Visited March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
1 review
“very good food experience”
4 of 5 stars Reviewed March 26, 2014

I live in Cairns and I have been there several times. The food has been very good and the personell very kind and pleasent every time. If you like meat that is the place to go. Only point I can make: they use to come back to re-offer the food at least twice for each one...... not anymore.... but you can ask as much as you like so.....still good.

  • Visited March 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atwater, California
1 review
1 helpful vote 1 helpful vote
“Excellent Dining!”
5 of 5 stars Reviewed March 25, 2014

Experienced one of our best dinners while in Cairns! Early Bird special was a great "deal" for an all you can eat grilled meats (pork, chicken, beef, and sausage) and wonderful sides (salad, saffron rice, beans, and potatoes). All followed by a grilled pineapple "dessert"! Excellent value and friendly, attentive service!

  • Visited March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
Senior Contributor
27 reviews 27 reviews
24 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
29 helpful votes 29 helpful votes
“a let down yesterday :(”
1 of 5 stars Reviewed March 18, 2014

its not the first time i come to this place... i have came many times
but yesterday was a let down... it was my wife birthday dinner...
we came early... for 40 $ she literally had about 6 pieces of meat if that.....
people come to your table and serve you meat... and they normally come every 5-8 minutes at most
but yesterday the first 15 minutes were good... but then it took at least 30 minutes before someone come again..... i ask waitress to get them to come again 3 times...
my wife was so angry she was so unhappy... we could of eat more at the casino for 14 $ for a nacho...
and this was 40 $ a head....
i was seeing waiter coming pass our table and just looking our empty plate and was skipping us... i got 1 meal for free because i complained........
go really late at night if you want good service... when there isnt anybody eating anymore...

i will return but i will make sure to tell them to come often to our table
i never leave bad feedbacks for places... but yesterday seeing my wife so upset... i had to give it a 1/5

dont get me wrong the food is 5/5 but the service made it to 1/5 review

  • Visited March 2014
    • 1 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TropicalPacific, General Manager at Bushfire Flame Grill, responded to this review, March 27, 2014
Dear Serge

Thank you for taking the time to write a review of your experience at the Bushfire Flame Grill. We really appreciate your feedback and are sorry that you felt let down, especially since you were celebrating your wife's birthday.

As a regular patron of Bushfire, you would be familiar with our style of service - Rodizio - which means that you can eat as much as you want. We believe that the Bushfire offers excellent value for money given the variety of meat skewers, the side dishes which are replenished on request and also the dishes served to your table during the course of your meal.

We apologise that the service was not the best that night. Please rest assured that we will be speaking to our service team to give them this feedback.

We do hope you will return to the Bushfire once again and we will ensure that your experience is memorable.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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