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“Nice location - food average all spoilt by snooty service” 3 of 5 stars
Review of Harveys

Harveys
4/31 James Street, Brisbane, Queensland 4006, Australia
07 3852 3700
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Ranked #292 of 2,980 Restaurants in Brisbane
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Brisbane
Top Contributor
74 reviews 74 reviews
46 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
“Nice location - food average all spoilt by snooty service”
3 of 5 stars Reviewed November 26, 2012

Booked for breakfast on a Sat AM. Arrived on time and were given the cold shoulder. We got the attention of another staff member who was quite short with us even though we had booked. They looked reasonably busy but not booked out and we were eventually shown a table.

Menu and water arrived shortly after by another waitress and she was informative and organised. The original waitress eventually returned to take our order and was none too happy to answer a question I had about a meal.

When we ordered our drinks and meals we got a odd stare from her with the remark - 'is that all you are ordering' We felt disappointed here as it was breakfast and we all ordered hot meals but she gave the impression it was an effort to take our order whilst looking down her nose to us.

We confirmed our order and asked for our drinks first and then we were ok with any delay for the meals. We were told the drinks would arrive when they do - eventually we got 2 of 4 drinks and no explaination of when we would be getting others. Meals eventually arrived and 1 was wrong.

We asked if this could be rectified and were told we got what we ordered all whilst the waitress was looking elsewhere and not making eye contact. We accepted what we got and just as we finished the other 2 drinks arrived by a surly looking male waiter.

They were about 50% full and people were coming and going but I would have thought that in this part of town they should expect walk in's but the atmosphere there did not encourage repeat business and we will not be recommending this cafe to friends or family as a result.

  • Visited November 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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94 reviews from our community

Visitor rating
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    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Melbourne, Australia
Top Contributor
289 reviews 289 reviews
171 restaurant reviews
Reviews in 40 cities Reviews in 40 cities
297 helpful votes 297 helpful votes
“A popular favorite restaurant”
4 of 5 stars Reviewed November 18, 2012

Harvey's is a reliably good restaurant, good food matched with a great wine list. It is one of the restaurants that you will return to for sure. Service is usually very good though they need to keep it consistently very good as we have been there a couple of times where the service could be better.

Visited November 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
46 reviews 46 reviews
13 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
“Great Food and Service”
4 of 5 stars Reviewed November 7, 2012

We have dined at Harveys on many occasions and we're never disappointed. The food is always fresh and the chef reinvents his dishes constantly to entice you back again. The setting is also relaxing with indoor and outdoor dining, really lovely anytime of day.

  • Visited November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
23 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Disappointing...”
2 of 5 stars Reviewed October 23, 2012

We've dined at Harveys three times since their renovations. The first time was a pleasant experience with nice food and friendly, attentive staff. The second time was less successful. While the staff were again friendly, the food was disappointing. We ordered a gnocchi dish that was so overcooked and watery it was barely touched and a scallop dish that was passable but a little boring. The third dining attempt will unfortunately be our last for a while. We were greeted by a friendly young waitress who seated us and ran through the specials. A couple of minutes later another waitress went through a completely different set of specials to a couple near us. Luckily we had already chosen a quail dish and a spinach and pumpkin tart from the menu.

Around 15 minutes later the waitress returned and placed the quail in front of my partner and the tart in front of me. It was completely burnt. I honestly thought the waitress was going to say "ha ha just kidding, here's the real one" but she just left. I ate as much as I could and it would have been quite nice had it not been burnt but there is just no excuse for serving something so obviously not right - especially when charging $20 for a small slice. My partner's quail didn't go down too well either, being described as bland and uninspiring. I really hope Harveys gets back to the place they were at the first time we dined there.

  • Visited September 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great food and service”
5 of 5 stars Reviewed October 13, 2012

I have been going to Harveys for years and always found the food to be a reliable delight, the service is so much better now one particular grumpy younger man has left, otherwise can not fault the lovey venue and good quality, a little pricey but that is OK.

Visited September 2012
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