We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Appalling Service and Never Been So Poorly Treated And Overpriced Food” 1 of 5 stars
Review of Casablanca Brasserie Bar Cafe & Cellar Club

No photo provided
Got a photo?
Add it.
Casablanca Brasserie Bar Cafe & Cellar Club
52 Petrie Terrace, Brisbane, Queensland 4000, Australia
(07) 3369 6969
Improve this listing
Ranked #2,111 of 3,101 Restaurants in Brisbane
Dining options: Reservations
Restaurant details
Dining options: Reservations
Brisbane, Australia
Senior Contributor
30 reviews 30 reviews
21 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“Appalling Service and Never Been So Poorly Treated And Overpriced Food”
1 of 5 stars Reviewed May 22, 2011 via mobile

We booked the restaurant for 630 on a Sunday night. We arrived to find the place pretty full. No one greeted us. Everyone was sitting glum faced waiting for their meals. My wife went to get a menu and the waitress came over and said "There is a delay in the kitchen so I do not want to hear you complain because I have told you" on a stern voice. We were so taken back with the rudeness. We sat and waited an hour for the entree. I had calamari that was obviously taken straight out of the frozen box and put in the microwave. Wife had chips which were ok. We ordered a Sirloin Steak each with potato and veges. We got a cold potato some lettuce leaves and a steak that was tender but grisly. Needless to say we ate it albeit not much of the cold potato. All I can say is that for $26.50 per steak and $10.50 for the calamari you would feel ripped off as it was basically a counter meal. The woman who greeted us was not to be seen when we paid and needless to day I doubt I will ever see her again as if this is the standard of meal they serve I cannot see it lasting. Avoid it as there are much better places across the road or down the street.

    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

18 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Any
English first

Travelers who viewed Casablanca Brasserie Bar Cafe & Cellar Club also viewed

Brisbane, Queensland

Been to Casablanca Brasserie Bar Cafe & Cellar Club? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Casablanca Brasserie Bar Cafe & Cellar Club, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.