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“Great Location” 4 of 5 stars
Review of Oaks 212 Margaret

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Oaks 212 Margaret
4.5 of 5 Hotel   |   212 Margaret Street, Brisbane, Queensland 4000, Australia   |  
Hotel amenities
Ranked #99 of 165 Hotels in Brisbane
New Zealand
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Great Location”
4 of 5 stars Reviewed May 19, 2012

We recently spent 4 nights when visiting our daughter. It was the first time we had visited Brisbane itself, normally just the arrival point to the coast.

We found the location great - only 5 minutes to Queen Street Mall, train station etc. Really enjoyed the short distance to the river front walkways and gardens - great for before breakfast walks. Very handy to a varity of restuarants as well.

Found the accommoation clean and had no issues like previous posts. The apartment was smaller than we have experienced in the past but was very adequate for what we required. We were there from Thursday through to Monday and experienced no noise from the building site.

The only negative was that since we brought our room on Wotif, we found that we had no daily room service (not mentioned at time of purchase, only when we enquired why the room had not been serviced - clean towels etc).

We would stay again.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks 212 Margaret, responded to this review, May 21, 2012
Thank you for taking the time to leave feedback on your recent stay at Oaks 212 Margaret. We are glad to hear that you were happy with your apartment and were able to enjoy the location of our hotel. We look forward to welcoming you back again soon.
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185 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Any
English first
Dunsborough, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 11, 2012

We recently spent a night here prior to flying home. Despite being a bit concerned about the mix of reviews for this property, we were pleasantly surprised. The rooms were well fitted out with comfortable furniture and beds, as well as everything we needed for meals. There was a spacious balcony (albeit there is a very large vacant lot next door which has a very deep looking pit of water) with good views between other building of the river. Our bathrooms were spotlessly clean although there was a bit of noise from the vent in the second bathroom. We were travelling with our three children, and had asked for a rollaway bed, which was provided. The second bedroom is not huge, so having the extra bed in there would not be ideal for a longer stay but was fine for the night. The reception staff were helpful and efficient. There was a little street noise in the early morning but I guess this is to be expected to some degree in a city. Overall, we found it to be a comfortable place for our family to stay, with good access to the things we wanted to see.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks 212 Margaret, responded to this review, May 14, 2012
Thank you for taking the time to comment on your recent stay at Oaks 212 Margaret. We are please we were able to play a part in making your short stay with us enjoyable for you and your family. We do hope to have the opportunity to welcome you back again soon.
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Brisbane, Queensland, Australia
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed May 7, 2012

We stayed here while we looked for a house to rent and couldn't wait to get out. It would be quicker to list the things that did work rather than the equipment that was broken. The second day we were there I went and bought a bottle of bleach to clean the bathroom properly and to get rid of the smell from the drains. The staf were fairly disinterested even though we were there for 6 weeks. We used to get woken up each night with street noise and now that the construction next door has started I wouldn't go anywhere near this place.

  • Stayed September 2011, traveled with family
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks 212 Margaret, responded to this review, May 8, 2012
We appreciate you taking the time to comment on your recent 6 week stay at Oaks 212 Margaret. We apologise that some aspect of your stay with us did not meet your expectations and we will pass your feedback in regards to the cleanliness of your apartment onto the Housekeeping Team for further attention. If you wish to discuss the issues further, please do not hesitate to contact our Customer Feedback Team on customerfeedback@theoaksgroup.com.au. We do hope to welcome you back again soon so you can experience the best Oaks Hotels and Resorts is renowned for.
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Christchurch, New Zealand
Top Contributor
68 reviews 68 reviews
25 hotel reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 26, 2012

Our second stay at an Oaks Apartment Hotel. last time on Charlotte, this time around the corner on Margaret Street. Both facilities great quality and so centrally located you can walk to everything in the CBD you wish to visit. Oaks 212 on Margaret also very well located for a range of quality restaurants, cafes and take outs...all excellent. When we were drowned by a rain storm after checkout, having left our bags for later collection, staff were very helpful and allowed us to use facilities attached to pool and gym to dry off and restore ourselves for flights out of australia. Room was excellent with stunning views of city. Only downside, that we also encountered in Oaks on Charlotte which has nothing to do with each venue and is a problem for many of the down town hotels is the noise from some large ongoing construction sites that seem to have been going on forever....Ok during week but they dont stop on weekends and have early start.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks 212 Margaret, responded to this review, March 28, 2012
Thank you for commenting on your recent stay with us at Oaks 212 Margaret. We are so pleased that you enjoyed your stay with us and were able to indulge in the facilities and the local restaurants. We look forward to welcoming you back again in the future and hopefully it will be sunnier for you!
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Sydney, Australia
Top Contributor
94 reviews 94 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed March 10, 2012

Have just come back from Brisbane - I went there on business and stayed at Oaks 212 Margaret for 2 nights.
As some of the other reviewers wrote, the bathroom was plainly fitted, although very large. I didn't mind the bathroom at all as I didn't stay at this hotel for the bathroom.
The living room and the bedroom were both very large, as well as the balcony.
The balcony faced an office block nextdoor (I was on 19th floor) and you can literally see every move of those who work in the office, which means they can also see your evern move in the apartment.
The bed was a hollywood twin (i.e. 2 single beds pushed together to offer a 'king' bed), and it was actually quite comfortable.
I stayed in a one bedroom apartment and its kitchen was adequately equipped. Overall, whilst it does not give you a "wow" (Oaks properties never give you a wow, so it's expected you do NOT get a wow, anyway), it is a nice apartment property located in a quiet side of the Brisbane CBD, yet from the property, it is still close enough to walk to the centre of the city - to me, it is Queen Street Mall. I wouldn't mind staying here again..

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks 212 Margaret, responded to this review, March 12, 2012
Many thanks for taking the time to comment on your experience at Oaks 212 Margaret. We appreciate your detailed review and hope that future guests find it helpful.

Oaks Hotels & Resorts looks forward to welcoming you back again soon.
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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 10, 2012

A massive construction site next door. Likely to take 5-7 years to complete, so don't bother staying here unless you like being woken up at 5.50am each morning, and like the constant sound of loud heavy machinery. Friendly staff, but when asked for particular services ie splitting of beds, this was never done, night after night. Fridge froze my food even on the lowest setting, house keeping threw out some of my personal belongings and constant buzzing coming from rooms fire alarm speakers. Needed earplugs to sleep.

  • Stayed February 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks 212 Margaret, responded to this review, March 12, 2012
We are very sorry to hear that you did not enjoy your stay at Oaks 212 Margaret. Oaks Hotels & Resorts are committed to providing our guests with quality accommodation and value for money. We apologise that on this occasion, we did not meet these expectations.

Your comments have been forwarded onto the Hotel Manager and Housekeeping Department for investigation. We do hope that you will consider staying at an Oaks property again in the future.
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Bay of Plenty, New Zealand
Senior Contributor
49 reviews 49 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed February 20, 2012

Noisy airconditioning unit, dirty and smelly bathroom, tv in the bedroom with no remote control, the 'king' bed was two unevenly matched singles pushed together, dirty outdoor balcony, smelly hallway to the lifts. Would not stay here again. Not good value for money at all.

  • Stayed February 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks 212 Margaret, responded to this review, February 23, 2012
We are concerned to read of your dissatisfaction with Oaks 212 Margaret. Please be assured that your comments have been forwarded through to the Hotel Manager, Maintenance and Housekeeping Departments for serious investigation.

We do hope that you will stay at an Oaks Hotels & Resorts property again in the future to allow us to show you the quality to which we have become known.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oaks 212 Margaret

Address: 212 Margaret Street, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#70 Luxury Hotel in Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks 212 Margaret 4.5*
Number of rooms: 87
Official Description (provided by the hotel):
Oaks 212 Margaret offers a range of luxurious one and two bedroom self contained apartments all with air conditioning and state of the art room facilities. There is also a luxury two storey four-bedroom penthouse which boasts the pinnacle of facilities, services and uninterrupted views. The hotel also has an in-house heated pool and gym.It is the perfect base from which to enjoy everything Brisbane has to offer. Cool café precincts and fine dining, theatres, nightclubs, busy streets and leafy corners. Enjoying breathtaking river, city and parkland views, 212 Margaret is just an easy stroll from the financial, commercial and shopping heart with its great restaurants and entertainment venues. Excellent access to public transport makes getting around a breeze.Adjacent to the Botanical Gardens, overlooking the Brisbane River, and yet only minutes from the CBD, Oaks 212 Margaret is a logical choice for you to explore Brisbane’s historic centre, entertainment options or when visiting for a conference or event. ... more   less 
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Also Known As:
Oaks 212 Margaret Brisbane
Oaks 212 Margaret Hotel Brisbane

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