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“Highly Recommended!!” 5 of 5 stars
Review of Brisbane Holiday Village

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Brisbane Holiday Village
4.5 of 5 Cabin/Campground   |   10 Holmead Road | Eight Mile Plains, Brisbane, Queensland 4113, Australia   |  
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AUD189 (AUD)
Brisbane, Queensland, Australia
1 review
“Highly Recommended!!”
5 of 5 stars Reviewed May 7, 2013

We stayed in a Corporate cabin for a couple of months when we moved over from New Zealand. The cabins were reasonably priced and value for money. Every thing was clean and well presented. Our linen was changed weekly, and extra exceptions were made a few times when my daughter accidentally wet the bed. The grounds are beautiful and well maintained, and the pool was great for my 2 girls. All the staff were extremely helpful and pleasant to deal with, especially Christine and Kerry at reception. Thank you for making our stay so memorable and for being so helpful. We highly recommend Brisbane holiday village if you are looking for an unforgettable stay.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrisHolidayVillage, General Manager at Brisbane Holiday Village, responded to this review, May 12, 2013
Dear Susanna

Thank you for leaving a review on your extended stay at BHV back in October 2012.

Great to read that you enjoyed your 7 weeks with us and that your 2 bedroom Corporate Cabin provided you with a home away from home in a new country.

Accidents happen so we’re always more than happy to help out in any way we can, especially if it’s something as easy as supplying additional linen.

I will pass your kind comments onto Kerry and Christine as they will be delighted to hear they were able to make your stay that little bit more enjoyable.

We hope you have settled into your new house without any problems and we hope to see you again in the near future.

Kind regards,

The Team @ BHV
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170 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Tamworth
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 6, 2013

I was very happy with the rooms but I was shocked at the price $210 for one night and we didn't even get any milk for a morning coffee. The rooms were very clean and comfortable. i found it to be quiet but i didnt find it good value for money.

  • Stayed May 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrisHolidayVillage, General Manager at Brisbane Holiday Village, responded to this review, May 6, 2013
Dear LoobylooTamworth

Thank you for providing feedback on your recent stay with us.

We are glad to hear you were pleased with your overall cabin, the sleep quality and cleanliness however, we’re sorry to read you did not find your stay good value for money.

We understand you might have been surprised by the nightly tariff however, I’ll try to explain the reasoning behind this rate. As all of our cabins are fully self contained our Village is different from your standard hotel in that we uphold a minimum stay policy of 2 – 4 nights, depending on the cabin type, due to higher cleaning costs. We do however, receive a lot of enquiries for 1 night stays and if availability allows it our staff accept these bookings from time to time. In order to cover cleaning costs, which are, in relation to the room charge, higher for a 1 night stay than it would be for a consecutive stay of a couple of nights, our staff are instructed to offer 1 night stays only at rack rate. You and your colleagues stayed in a Metro Cabin and the rack rate for that cabin type is $200p/n. As you stayed with 3 people there was also an additional person charge of $10 applicable which made it $210.

In most hotels your room rate is the same regardless of how many nights you stay whereas we reward guests for staying longer. Therefore, for a stay of 2 nights or more the price per night rate is considerably lower than the price for a 1 night stay.

In regards to the milk, upon check-in we provide all of our guests with a voucher for fresh milk from our onsite restaurant Lagoona. Our sincere apologies if you did not receive this voucher in your welcome pack and I will certainly investigate this issue further for you.

If you are in Brisbane again in the near future, possibly for a few more days, we hope you will consider our Village again as we would be able to offer you a much better rate on slightly longer stays.

Kindest regards

The Team @ BHV
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Senior Contributor
44 reviews 44 reviews
40 hotel reviews
Reviews in 41 cities Reviews in 41 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 22, 2013 via mobile

We had a powered site for three nights. It was very quiet and the location perfect (we were between two cabins) The pool area was great and the staff very helpful and friendly. We are currently travelling around Australia for a year and after 6 months in this is one if the best places we've stayed. Bit pricey but you can see why! Thanks for a brilliant time.

  • Stayed April 2013
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrisHolidayVillage, General Manager at Brisbane Holiday Village, responded to this review, April 22, 2013
Dear Jay

Nice to hear you had such a great stay with us and your site location suited you – your review is greatly appreciated.

We are indeed an upmarket holiday village and we’re glad you valued all the facilities and service we offer our guests.

We hope you enjoy the rest of your extended trip around Australia and we very much look forward to welcoming you back to our village in the near future.

Kindest regards,

The Team @ BHV
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 17, 2013

We stayed at the Brisbane Holiday Village over Easter for the national Water Polo championships, and were most impressed with the Village.
Firstly we received a free upgrade to a Penthouse cabin which was magnificent! We were so comfortable for the week we were there.
We used the Pool, laundry services, restaurant and shop and could not fault any facilities they have to offer.
The location is fabulous with shopping only just up the road and very central to travel anywhere we wanted.
I can not reccommend this place highly enough. Many thanks!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrisHolidayVillage, General Manager at Brisbane Holiday Village, responded to this review, April 22, 2013
Dear JenP

Thank you very much for leaving a review on TripAdvisor for us.

It must have been a pleasant surprise when you found out you had been upgraded to some of the most luxurious cabin accommodation in the industry and we’re glad to hear you were impressed with the level of comfort the Penthouse Cabins offer. The space must have felt huge when you’re only staying there with 2 people. :)

We also appreciate your positive comments on our facilities, laundries, restaurant and location and we look forward to having you back with us when the next Championships are held or perhaps earlier for a relaxing family holiday.

Kindest regards,

The Team @ BHV
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Dusseldorf, Germany
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 16, 2013

While in Brisbane we were recommended to stay at Village Holiday village its very central for us to plan out trips and as its extended stay its great start for us all - staff are very helpfull with all your request - so far we cannot fault it -

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrisHolidayVillage, General Manager at Brisbane Holiday Village, responded to this review, April 17, 2013
Dear Jschmidt

We very much appreciate your feedback and we’re glad you had a great couple of nights at our Village on one of our Ensuite Sites.

We hope you are having a great time exploring the rest of Australia and we hope to welcome you back on your next visit to Brisbane.

Kindest regards,

The Team @BHV
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Israel
Top Contributor
66 reviews 66 reviews
29 hotel reviews
Reviews in 42 cities Reviews in 42 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 16, 2013

This is the best place we've stayed in during our 2 month trip in Australia. The powered sites are huge and have great connections, amenities are spotless. The cabins are roomy and perfectly equipped.
There is a really nice restaurant - great for sit in and for take away. This is also a heaven for kids - amazing playground and pool.
Westfield shopping center is 5 minutes away and Parklands are 15 minutes away.
Bottom line - if you need powered site/ensuite or want to spoil yourself in "Cosmo" cabin - this is THE place!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrisHolidayVillage, General Manager at Brisbane Holiday Village, responded to this review, April 17, 2013
Dear DFishman

Thanks very much for taking the time to share your experiences. We are pleased to hear you were happy with your powered site for the first night and with the comforts of one of our Cosmo Cabins your remaining 4 nights with us.

We hope you enjoyed the remainder of your road trip around our beautiful country and have experienced some more QLD sunshine on your travels.

We look forward to welcoming you and your family back to Brisbane in the near future.

Kindest regards,

The Team @BHV
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Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 3, 2013

We needed a family place to stay while looking for a home when we recently moved to Brisbane from New Zealand. It took longer than we expected to find a home so ended up staying in a cabin at the village for six weeks. From the start to the end of our stay we can not rate the staff and facilities high enough. I arrived for the first month on my own with two small children, the staff were so welcoming and helpful, this included a maintenance man climbing on our roof to fetch a boomerang and retrieving a car key from under our cabin - both promptly and happily. All the ladies in reception were lovely, however Christine was exceptional, she treated me like family and made everything easy for us. Two family members came to stay in other cabins while we were there and they were also very impressed with the village. The cabin was well laid out, clean and modern. The family loved the swimming pools and tennis court and all the other guests were friendly - we felt very safe and welcome. I hope you enjoy your stay at Brisbane Holiday Village as much as we did.

Room Tip: We stayed in a Metro Cabin which has a minimum four week stay policy.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrisHolidayVillage, General Manager at Brisbane Holiday Village, responded to this review, April 8, 2013
Dear Megs

Lovely to read about your experiences at our Village throughout the 6 weeks of your stay - your review on TripAdvisor is greatly appreciated.

Finding a new home is always daunting and as you say can take longer than expected. That’s why our affordable short term leases of only 4 weeks and flexible extending options are so popular with people in similar situations.

Good to hear our staff was able to help out in times of need and that our team made your stay all the more enjoyable. I will pass your praising comments onto Christine and the rest of our Reception team and I’m sure they will be delighted to read your review.

We hope you’ve settled in a little in Brisbane and are happy with your new home. We look forward to seeing you again soon.

Kindest regards,

The Team @ BHV
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Additional Information about Brisbane Holiday Village

Address: 10 Holmead Road | Eight Mile Plains, Brisbane, Queensland 4113, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Amenities:
Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #3 of 99 Specialty lodging in Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Brisbane Holiday Village 4.5*
Official Description (provided by the hotel):
Brisbane Holiday Village is centrally located, only 10-15 minutes' drive south of Brisbane City. The Village offers guests a range of quality, self-contained holiday cabins, tourist caravan sites, camping grounds and extensive resort-style facilities - including tennis, mini golf, cafe, laundries, barbecues and more! ... more   less 
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