We came in on xmas day. Checked in fine then went to family members. Came back at about midnight. Went out to the balcony (outdoors) and was about to have a smoke. Night man came running around corner (obviously watching on a screen). Told me I couldn't smoke on premises. Because I only had been given 1 key and it operated electricity, I took my wide awake 4 year old out to the driveway. The night man then came running at me screaming that he would throw me out if I didn't go right out to the footpath. He then told me off because my son was making normal child playing noises, At this point I got upset with him and would have been quite willing to leave for his rudeness except that the room was expensive and I didn't want to wake my family back up. The only time he stopped yelling and throwing his arms around was when my rather large husband arrived to the hotel and asked him (told him) to shut up and stop abusing me. This guy was not a night manager, but rather someone who has the self impression of a night cop who was peeved at working xmas night and wanted to take it out on someone. The beds were comfy and the room was clean and the day lady was very nice and quite apologetic. I stay in hotels a lot and this is the first time I have written a negative rating.
- Official Description (provided by the hotel):
- The Brisbane International - Windsor is a unique Hotel as it features a heritage listed building called "Skilmorlie" as its reception area. Situated minutes from the heart of Brisbane City, with easy access to transport, the Hotel is conveniently located to the Royal Brisbane Hospital, the Brisbane Exhibition grounds and many sporting venues. The Hotel has 60 accommodation rooms, two conference rooms, a boardroom, authentic Italian restaurant, pool, sauna and much more. An entirely NON-SMOKING property! ... more less
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