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“What a bargain” 5 of 5 stars
Review of Mercure Brisbane King George Square

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Mercure Brisbane King George Square
4.0 of 5 Hotel   |   Cnr Ann & Roma Streets, Brisbane, Queensland 4000, Australia   |  
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Hotel amenities
Ranked #74 of 165 Hotels in Brisbane
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411 reviews from our community

Traveler rating
    78
    200
    93
    26
    14
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Any
English first
chester
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 11, 2014 via mobile

This hotel is located in the centre and perfect for visiting the shopping malls, restaurants ,etc. It is also only a short walk from the railway station so we took the train from Brisbane Airport to the City.
The receptionist picked up the phone as we approached the desk instead of acknowledging us, which got us off to a bad start. However, later a pleasant man on reception was very helpful in coming with us into the business centre to enable us to access the computer.
We asked for a quiet low rise room and this we got on the third floor. Even though the room overlooked the square, it was nice and quiet.
This is a typical business hotel but in a good location.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grant P, General Manager at Mercure Brisbane King George Square, responded to this review, February 17, 2014
Dear chesterhappydays,

I would like to take this opportunity to thankyou for your review. My apologies that the front office staff member didn’t acknowledge you and something I will pass onto our Front Office Manager. Please be assured that we take all feedback very seriously. It is through such feedback, that we can improve our service to meet our guests needs.

Sincerely,
Grant Parnell
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murwillumbah, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 7, 2014

The hotel is so convenient, close to most places a traveller would want to go. The staff in every area are outstanding, their presentation, friendliness and the carrying out of their duties could not be faulted. The room was well presented, large and comfortable. The bathroom was a huge disappointment, the shower recess and glass panels were far from clean and the floor not much better. Good old fashioned elbow grease would soon put things right.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grant P, General Manager at Mercure Brisbane King George Square, responded to this review, February 17, 2014
Dear Sylvia,

Thankyou for your review. The staff will greatly appreciate your comments and take great encouragement from them. I’m sorry you were left disappointed about the bathroom, I will follow-up with our housekeeping department. Thankyou again and we hope that we can welcome you again soon.

Sincerely,
Grant Parnell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toowoomba, Australia
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 7, 2014

My daughter and I recently stayed here, and found it very well positioned for everything we needed. It was easy to walk to Queen St mall, we also walked to Southbank and the Museum, and it was very close to Central Station.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Brisbane King George Square

Address: Cnr Ann & Roma Streets, Brisbane, Queensland 4000, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #74 of 165 Hotels in Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Brisbane King George Square 4*
Number of rooms: 238
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