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“Disappointing Valentines” 1 of 5 stars
Review of Dome Spa Retreat

Dome Spa Retreat
515 Queen Street | Brisbane Marriott, Brisbane, Queensland 4000, Australia
07 3833 1333
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Ranked #46 of 166 Activities in Brisbane
Attraction details
Brisbane, Australia
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Disappointing Valentines”
1 of 5 stars Reviewed March 18, 2014

With valentines being on a Friday evening this year, we decided to get the 5pm treatment followed by some spa time and a special valentines dinner. We were interrupted by other clients and staff 3 times while putting on our stupidly small and novelty large robes in the "change room". Our treatment (Valued at over $500) barely lasted the hour after which we told to take our clothes to the pool area, as the day spa was closing. The pool turned out to be stone cold, and the spa was missing water... all of the water...

We packed up and went to Hungry Jacks for dinner, probably turned out more romantic! Will not visit again.

Visited February 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 reviews from our community

Visitor rating
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Date | Rating
  • English first
  • Any
English first
Brisbane, Queensland, Australia
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“rreatment received wasnt fulfilled”
3 of 5 stars Reviewed December 6, 2013 via mobile

i recently purchased and executive escape treatment for my partner as a surprise. they didnt give hime the 15minute facial cleanse tone n massage as described as part of the treatment. also the lady was talking through his treatment. not soo relaxing and paying top dollar . you would expect nothing less than what the treatment is meant to include. the only reason i didnt ring n complain is because my partner said the massage was good. shame bout the few let downs.

Visited November 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
“Celebration package nothing to celebrate about. .....”
1 of 5 stars Reviewed November 10, 2013

What a disappointing experience! Went with 4 girlfriends today.... Robes were frayed and had holes... And exceptionally small - I am a size 8 and barely covered me! Sitting room was small and uncomfortable. After our very ordinary treatments we were shuffled off to sit by the pool to manage a conversation across screaming kids. There was nowhere to sit in the shade , weathered furniture and such a shame... It wouldn't take much to create a beautiful area ..... and then we had high tea and got even worse.... Very disappointing for an expensive treatment - don't waste your money on this one! I am still in disbelief how bad this was- am struggling to think of anything positive.....

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
29 reviews 29 reviews
11 attraction reviews
Reviews in 14 cities Reviews in 14 cities
50 helpful votes 50 helpful votes
“Relaxing, professional and a nice experience”
5 of 5 stars Reviewed October 26, 2012 via mobile

I love Dome retreat and have been several times for facials and massages. Their pregnancy massage was wonderful too. If you're driving you get free valet parking which is wonderful as parking in the city is expensive! You also get full use of the hotel facilities so I love to sit by the pool and soak up the city views before or after my treatment.

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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