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“Great base for work” 3 of 5 stars
Review of Mantra on Queen

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Mantra on Queen
4.5 of 5 Hotel   |   570 Queen Street, Brisbane, Queensland 4000, Australia (Formerly Pacific International Apartments)   |  
Hotel amenities
Ranked #54 of 161 Hotels in Brisbane
Auckland, New Zealand
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great base for work”
3 of 5 stars Reviewed October 19, 2013

Stayed for three nights whilst working in Brisbane. Great views and close to all amenities. A shame that the restaurant attached doesn't offer breakfast, but the deli/cafe over the road serves great breakfasts.
Staff were friendly and helpful. Room was clean and had good views.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraonQueen, Front Office Manager at Mantra on Queen, responded to this review, October 22, 2013
Dear Tracy S,

I appreciate you taking the time to review your recent stay at Mantra on Queen. I'm so pleased we met your needs whilst you were away on business and thank you for highlighting the friendly and helpful nature of our staff.

We hope to see you back next time you are in Brisbane.

Kindest Regards,

Stacey Groom
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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268 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 14, 2013

Stayed here recently and had a great time. Close to Queen St Mall and river. Apartment was very clean and had a great view. Lovely staff on reception and they were very helpful with the questions we had. Will reccommend to all.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraonQueen, Front Office Manager at Mantra on Queen, responded to this review, October 22, 2013
Dear OzVagabond,

I am delighted to hear that your stay with us was such an enjoyable experience and I thank you for your kind words about the level of service you encountered from our Reception staff.

It is great to read that you would still stay with us again and we look forward to welcoming you back soonest.

Kindest Regards,

Stacey Groom
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairns
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 14, 2013

I returned from a long overseas trip and this was a little oasis, close to the Valley, Queen St and places in between. The little shoppong centre right next Door was a godsend, the bbq place on the ground floor was ok. Next time I am going to ask for a room with a bolconey, then I moght give five stars.

  • Stayed October 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraonQueen, Front Office Manager at Mantra on Queen, responded to this review, October 22, 2013
Dear jiggaCairns,

I'm delighted to hear that your stay with us was an oasis after such a long flight. Be sure to make a request for a hotel room with a balcony on your next booking, we always try our absolute best to accommodate such requests.

Thanks so much for taking the time to write about your stay with us and we look forward to seeing you again soon.

Kindest Regards,

Stacey Groom
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 6, 2013

Very clean apartment, good location and friendly staff. Great bathroom facilities, stayed in top floor with own balcony and great views. Price is a little expensive but I would stay again. Comfortable beds. Parking and driving underground to find a park is so narrow and bendy. Most car parks are reserved so keep a look out for cars who don't park there on weekend

Stayed October 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraonQueen, Front Office Manager at Mantra on Queen, responded to this review, October 9, 2013
Dear Desiree C,

Thank you for taking the time to let us and the Trip Advisor community know about your recent stay at Mantra on Queen. It is great to read that you enjoyed your stay with us overall and would stay with us again (keep your eye on our website for specials packages and offers).

We look forward to seeing you again soon.

Kindest Regards,

Stacey Groom
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
44 reviews 44 reviews
39 hotel reviews
Reviews in 34 cities Reviews in 34 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 6, 2013

I have stayed here twice now and decided to writea review teh second time around.

First off,you experience will depend greatly on what room you get and where it is in the building.

The first time i stayed here it was on the 22nd floor facing the Brisbane river in a very nice serviced apartment complete with kitchen and small lounge area.
Everything was pretty spot on with the room and services(apart from the combined clothes washer/dryer not working properly) and the view was fantastic.

The second time and most recent was on the 5th floor in a much smaller room with no kitchen or lounge area.
The air con in this room didn't seem too responsive and the wall switch seemed a little faulty(was freezing during the night even though it was turned all the way down?) but otherwise this room was ok.

The room service was responsive although very brief operating hours(no lunchtime service from the BBQ place on the ground floor??)but its no big deal as there is the springvale shopping centre directly over the road which has a Subway food store.

Overall this is a very well located hotel within walking distance of the Queens street mall and the Brisbane River where you can catch ferries to wherever you want to go.

The staff are friendly and the service is quite good and the facilities are well maintained aslo.

Recommneded.

Room Tip: Ask for a room high up for the better views
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  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraonQueen, Front Office Manager at Mantra on Queen, responded to this review, October 9, 2013
Dear Dodgy-Davey,

We appreciate you taking the time to write a review of your recent stay at Mantra on Queen and thank you for highlighting the efficient and friendly service of our staff. I apologise that you experienced difficulty with your air conditioning this time around. Please know that our friendly reception team are available 24 hours a day and are generally straight onto fixing any issues if advised.

Thank you, again, for your letting us know your two recent stays with us and and we hope to see you back once again the next time you are in Brisbane.

Kindest Regards,

Stacey Groom
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 4, 2013

We stayed here for a week on business whilst in Brisbane. We had a 1 bed room apartment overlooking the river. The rooms had recently been renovated. I wouldn't say they have had a complete reno but everything that needed doing has been done and Im sure they look a lot more modern than what there were. Everything was spotlessly clean and the king size bed was comfortable. The hotel was located about. 15 minute walk from Queen street mall, and 5-10 minutes to the centre of fortitude valley. The cafe that does breakfast for the hotel was very good and its handy having Woolworths and a few other shops within 20m of the hotel. For the price versus what you get I would stay here again.
The only downsides as mentioned in other reviews is the cost of wi-fi and the car park is just a nightmare. I wouldn't not want to be parking in here with a medium-large car! We had a hyundai i30 and that just fitted with mirrors folded down.

Room Tip: Get a river view!
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraonQueen, Front Office Manager at Mantra on Queen, responded to this review, October 9, 2013
Dear Train000,

Thank you for sharing your experience at Mantra on Queen on Trip Advisor. We are so glad to have met your expectations during your stay and I will be sure to pass on your comments regarding your room cleanliness to our housekeeping team.

We look forward to seeing you again the next time you are in Brisbane.

Kindest Regards,

Stacey Groom
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra on Queen

Address: 570 Queen Street, Brisbane, Queensland 4000, Australia (Formerly Pacific International Apartments)
Location: Australia > Queensland > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#25 Family Hotel in Brisbane
#43 Luxury Hotel in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Mantra on Queen 4.5*
Number of rooms: 148
Official Description (provided by the hotel):
With sweeping river or city views just minutes away from the cosmopolitan city centre of Brisbane, Mantra on Queen's central location provides the perfect base to sample local and international restaurants, designer fashion boutiques and the popular Queens Plaza and Queen Street mall shopping precincts. The hotel offers spacious, well-appointed hotel rooms, one and two bedroom apartments all with sweeping views across Brisbane city and the Brisbane River. All accommodation features laundry facilities, broadband internet access, cable TV and in-house movies while our one and two bedroom apartments have the added convenience of a full kitchen. Our hotel boasts superior guest services including 24 hour reception, security undercover parking and conference facilities catering to 160 delegates. Leisure facilities onsite include an outdoor swimming pool, spa, sauna and fully equipped gym. Located downstairs guests will also find sSs BBQ Barns Steakhouse Restaurant & Bar which serves up some of the biggest and best Texan inspired meals and offers limited room service. Our city hotel offers the ideal blend of business and leisure just minutes from Brisbane's CBD and just 20 minutes from the Brisbane Airport. The hotel has a strict 'no party' policy. ... more   less 
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Also Known As:
Mantra On Queen Brisbane

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