I booked a hotel room. Air con was very noisy. All the hotel rooms (not suites) are in pairs with room 'A' having control of room 'B' access to air con. What this means is that if guests in room A take their key tag (in error) out of the wall slot, then not only does their air con stop, but yours does too.
The next day(a weekday) I tried to contact reception staff but it was closed and phone was constantly busy (this is around 9am). when I returned that evening (6pm) same problem. Need more staff. What about check in? Not everyone turns up at the 2pm request time.
After explaining to staff that it is very rattly and seems to switch off and on at regular intervals, the girl said this was normal to maintain room temperature (I was very cold). She offered to move me to another room but in the same breath confirmed all rooms worked like this. So to not freeze, I spent the evenings with no air con or lights on. (your power and air con come on when you put tag in wall slot).
I was on the first floor with my window overlooking an alleyway, this wasn't an issue but the 2am garbage truck visits were.
Location was excellent in proximity to CBD. However even though the room was tidy & clean, there were scuff marks inside the wardrobe wall, dry paint marks on the doona and the bathroom door handle fell off.
Wet towels that were left on the floor (as stated for pick up by staff) weren't collected.
- Official Description (provided by the hotel):
- Brisbane's leading Boutique Heritage Apartment Hotel, featuring the best of European Art Deco, style and warmth.The Rothbury Hotel has 60 luxury self catering apartments with palatial proportions. The apartments combine the comfort, style and the grandeur of a bygone era with modern personal and business facilities and current technologies.Rothbury Hotel also offers guests the opportunity to unwind in our roof top garden setting where you can relax and enjoy your BBQ meal surrounded by city lights or under the stars. A spa and sauna are also availableCome and Experience the Rothbury Hotel, where we take your business ..... personally. ... more less
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- Also Known As:
- Rothbury On Ann Brisbane