I booked here because the site suggested that this was excellent for families. I wanted a luxurious experience. What a letdown! Despite my confirming phone call there was no rollout bed for my daughter (we arrived on a late flight). The bed was only made with sheets and when I rang and asked for a blanket I was told "they had run out!" It was only when I queried that housekeeping brought a doona.
Stay away from room service - the food is tasteless and insipid. Check your bill - there was a mistake on ours. (To give them their due this was corrected when I pointed it out.) The staff seemed generally uninterested in our experience.
All in all an exceptionally average experience. You deserve better for your money.
- Official Description (provided by the hotel):
- A garden-inspired oasis nestled alongside Brisbane’s Botanic Gardens, Quay West Suites is Brisbane’s only 5-star, all-suite hotel offering unrivalled, attentive service and stylish, self-contained apartment accommodation. With all apartments boasting spectacular garden or panoramic city views Quay West is the ideal location to introduce yourself to the ‘river city’.All apartments have been refurbished and combine luxurious hotel comforts with apartment freedom and convenience. Featuring full kitchen and laundry facilities, open-plan living and dining rooms with spacious furnished balconies and completely separate bedrooms with an indulgent bedding package, providing elements of ‘home’ whether for a short or long stay. The signature recreation area, with resort-style pool, sundeck, gymnasium, sauna and outdoor spa, is unsurpassed in a CBD location and compliments the sunny Queensland outdoor lifestyle.With a relaxed, contemporary menu and unique garden outlook, McMahon’s Restaurant and Fraser’s Bar, located adjacent to the lobby on the ground floor, are the ideal place to relax with friends or colleagues and watch the world go by, and are open for breakfast, lunch and dinner daily. Quay West Suites Brisbane also offers 24 hour in-suite dining.Please note that Quay West Suites Brisbane is a non-smoking property. ... more less
- Reservation Options:
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- Also Known As:
- Quay West Suites Brisbane Hotel Brisbane
- Quay West Hotel Brisbane
- Quay West Brisbane