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“Handy for Southbank and the Valley; a reasonable budget option” 3 of 5 stars
Review of Park Regis North Quay Hotel

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Park Regis North Quay Hotel
3.5 of 5 Hotel   |   293 North Quay, Brisbane, Queensland 4000, Australia (Formerly Oaks North Quay)   |  
Hotel amenities
Ranked #50 of 165 Hotels in Brisbane
Coolangatta, Australia
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
“Handy for Southbank and the Valley; a reasonable budget option”
3 of 5 stars Reviewed May 26, 2013

Our twin room was not a bad size, even though it was basically the second room of a two room apartment with its own entrance and lockable door. Everything was clean and the beds were comfortable with decent linen; however, expect it to have a budget feel despite the renovations. Our air-conditioner whirred and whistled in the background all night and the powerboard tripped out every time we boiled the jug. The staff were very helpful. Our room did have spectacular views of Brisbane and the river and it's an easy walk to Southbank and Suncorp Stadium and 2 mins from Roma St station. This hotel is exactly what you might expect of a budget option: you get what you pay for but I would consider stopping here again if I needed somewhere convenient in the CBD. The parking is tight but there seemed to be plenty of spaces when I got there mid afternoon. It costs an extra $25. This detail is quite hard to find on their website but standard for most Brisbane hotels.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWHG_Operations, General Manager at Park Regis North Quay Hotel, responded to this review, November 7, 2013
Dear TravelAnnie3357

Thank you for your feedback, both positive and negative. I have looked into the concerns with the air-conditioning unit and power circuit for the hotel and rest assured that we are resolving these issues.

I’m pleased that the staff were helpful and you found our location convenient during your stay. We trust we will be seeing you in the near future.

Best regards,
Anthony Carter
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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366 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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English first
North Queensland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 23, 2013

A clean, bright hotel, rooms offer everything required for a short break, with a small kitchen and comfortable living area.
The bed was very comfortable and we both slept like babies, helped by the blackout blinds.
Whilst staying here, we attended a game at Suncorp, which is very close by. We strolled back to the hotel after the game, in 10 minutes.
I will certainly stay here again.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWHG_Operations, General Manager at Park Regis North Quay Hotel, responded to this review, July 18, 2013
Dear James W
I appreciate your feedback regarding your recent stay. I’m glad that everything was to your comfort and location to your convenience.

Hope to see you again at the hotel for another game night at Suncorp Stadium. Don’t forget we have a great pizza and 2 beer promotion for $20 game nights!

Best Regards,
Anthony Carter
General Manager
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Baie d'Urfe
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 16, 2013

This hotel really needs renovations and a very good clean up in their rooms... I had a room on the top floor and a very nice view but the bed is not confortable, carpet with many stains, dirty, and overprice!

  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWHG_Operations, General Manager at Park Regis North Quay Hotel, responded to this review, July 18, 2013
Dear Aspi_11

I was disappointed to read that you were not completely comfortable during your stay. And that your stay was over-shadowed by a room that was not up to standard. We are currently standardising all apartments during a soft refurbishment and our team is working hard to guarantee we have the highest service level possible.

If you would like to discuss these matters further, please do not hesitate to contact me at gmnorthquay@parkregishotels.com

Best Regards,

Anthony Carter
General Manager
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Robina, Australia
Top Contributor
53 reviews 53 reviews
6 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 8, 2013 via mobile

We stayed here last Friday night die to the close proximity to Suncorp as we were attending a footy game. The location is fabulous...between the Roma St Transit Centre and the Stadium. We managed to get onsite parking (extra cost but handy). The parking was very tight but manageable. The staff were friendly and helpful and the rooms were clean and comfortable. We weren't on the river view side but if you want to pay extra the views would be awesome. We got a pretty good last minute price and would recommend staying here particularly if attending an event at the stadium or if there is an event on the River.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWHG_Operations, General Manager at Park Regis North Quay Hotel, responded to this review, July 18, 2013
Dear Frangipani1962

I would like to thank you for taking the time to provide some positive feedback. I am quite delighted that you took the opportunity to stay with us and glad that our great reception team were continually friendly and helpful.

I hope we will have the pleasure of welcoming you back to Park Regis North Quay on your next stay in Brisbane.

Best Regards,
Anthony Carter
General Manager
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Mapleton, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 4, 2013

When we arrived reception remember the phone call with me, it made me feel like they new me even though it was our first time.
My husband and I received all the extras we requested, the staff gave exceptional service
the view of the river and city was great
loved our stay would and have recommended to friends and family

Room Tip: ask for a view of the river
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWHG_Operations, General Manager at Park Regis North Quay Hotel, responded to this review, July 18, 2013
Dear Sal 245755

Thank you for sharing your positive feedback and the time you took to share your experience with us. It is great to see that your loved the great views and that you commended our staff. We do appreciate that you would recommend the hotel to your friends and family.

I hope we will have the pleasure of welcoming you back to Park Regis North Quay on your next stay in Brisbane.

Best Regards,
Anthony Carter
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Brighton, Australia
Top Contributor
65 reviews 65 reviews
28 hotel reviews
Reviews in 33 cities Reviews in 33 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed April 28, 2013

The price was reasonable for a corner suite with views of the river and South Bank. There was a great kitchen space and large tv plus dvd player. We could walk to South Bank and everywhere we needed to go. Left the car in the parking garage the whole time. I was pleasantly surprised.

Room Tip: We were on the 11th floor.
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWHG_Operations, General Manager at Park Regis North Quay Hotel, responded to this review, July 18, 2013
Dear Laura S

I appreciate your positive feedback regarding your stay and pleased you took advantage of our location and found it to your convenience

I hope we will have the pleasure of welcoming you back to Park Regis North Quay on your next stay in Brisbane.

Best Regards,
Anthony Carter
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast
1 review
4 of 5 stars Reviewed April 27, 2013

My wife & I arrived late and were very impressed not only by the purple lighting that bathed the entrance area so beautifully, but by the very helpful and efficient reception staff. Their initiative to sell us rail tickets saved us a lot of bother the next day at Roma St. Station with a train to catch!
Great view from the bedroom window and, moreover, a great veg. dinner downstairs in the restaurant!. Nearly forgot , the bed was very comfortable and let's face it, a good night's sleep is very important! Unable to comment on breakfast because we had to leave at dawn but I am confident that it would have been be excellent. The people at Park Regis know how to please guests!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWHG_Operations, General Manager at Park Regis North Quay Hotel, responded to this review, July 18, 2013
Dear Eric W

My entire team valued your comments. Our vision and goals as a team continue to be met by you taking the time to write such a nice review of Park Regis North Quay and the team. My team thrive on the chance to offer above and beyond service and your comments truly inspire and drive us on a work and more so a personal level.

Thank you for choosing to stay with us, we hope to see you again in the future

Best Regards,

Anthony Carter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Regis North Quay Hotel

Address: 293 North Quay, Brisbane, Queensland 4000, Australia (Formerly Oaks North Quay)
Location: Australia > Queensland > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#32 Family Hotel in Brisbane
#34 Business Hotel in Brisbane
#35 Romantic Hotel in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Park Regis North Quay Hotel 3.5*
Number of rooms: 123
Official Description (provided by the hotel):
Park Regis North Quay is perched above the Brisbane River with spectacular views over the city and across to South Bank.A short walk to the heart of Brisbane’s business district and entertainment, shopping and dining options as well as Suncorp Stadium, Park Regis North Quay is the ultimate base for both corporate and leisure guests.Choose from a range of spacious hotel rooms and one and two bedroom apartments. Refurbished rooms are stylish and modern and apartments are generously sized with kitchenettes and separate living area. Relax in your room complete with WiFi access, individually controlled air-conditioning, most with DVD player and mini stereo.Park Regis North Quay’s guest facilities also include an outdoor swimming pool, gym and secure undercover parking.Located on the hotel’s ground floor, On Quay Restaurant and Bar has been recently refurbished and extends quality dining seven days a week. Open for breakfast daily and dinner Monday to Friday and offering the convenience of room service during dinner hours.If you’re holding a function or conference, Park Regis North Quay has extensive facilities suitable for all types of events catering for up to 170 guests.Located moments from the city centre with spectacular views, Park Regis North Quay’s location makes it perfect for business and leisure. ... more   less 
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Also Known As:
Hotel Park Regis North Quay

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