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“Review on Restaurant” 1 of 5 stars
Review of Hotel Carindale

Hotel Carindale
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Hotel Carindale
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Carindale St, Brisbane, Queensland 4152, Australia   |  
Hotel amenities
Ranked #155 of 165 Hotels in Brisbane
Brisbane, Australia
1 review
5 helpful votes 5 helpful votes
“Review on Restaurant”
1 of 5 stars Reviewed May 19, 2012

We went for dinner at the Carindale Hotel on Friday the 18th May 2012. We were really looking forward to a night out. We ordered our meal, and waited 45 minutes, then went to find out why it was taking so long only to be told there was no record of the order. We produed our receipt and were refunded cash by the manager, and the manager destroyed the receipt (probably to cover his bugger up). Aweful experience. Will never go there again. Can't believe how blase the staff were, didn't really care that we had spent the last 45 minutes waiting for our meal. Just believed that a refund would take care of their mess up. Whilst we were there people were leaving because they had to wait so long to place their order. Pity we hadn't done that!

Stayed May 2012, traveled with family
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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22 reviews from our community

Traveler rating
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    7
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Brisbane, Australia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 13, 2012

went to the new carindale hotel to see the new reburbishments, just wanted a coffee which took 20 minutes to arrive and was stone cold , next time will go to the food court

  • Stayed May 2012, traveled as a couple
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane QLD
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 23, 2012

We have visited twice in the last month, once 2 days after opening and again for lunch on the 22nd of April. A few hits and misses.

Our dinner on the first Saturday night was lovely but a few issues both that night and even worse for Sunday lunch. A severely understaffed main bar with lovely workers but a little uninformed. A great and inexpensive wine list but staff really should know a Chardonnay is not a red wine. I had the salmon and hubby had the lamb, both really nice although someone decided they would set the table with entree forks which made eating a bit tricky as the staff were run off their feet and we couldn't get their attention. Spiro the manager was very welcoming and enquired if we had enjoyed our meal. Finally a manager who really was interested in feedback.

Sunday lunch unfortunately was not so good. A nasi goreng with undercooked chicken, a kids burger that was charred, cold and as dry as the Simpson Desert but the smoked salmon pizza was lovely. They did run out of the daily special at 1pm which was a shame and we had quite a wait. The biggest problem was the bar with 1 staff member serving for a full restaurant, it was laughable with 12 people lined up waiting and tempers flaring. I headed for the back bar for instant service and wondered why staff hadn't noticed the problem and directed patrons to do the same.

So in a nutshell, would I return? Yes as it is a good option for Bayside residents not wanting to go into the city. Don't expect 5 star or an intimate dinner and you will be fine.

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 14, 2012

The restaurant was a noisy Westfields type eatery. Service was slow, but the staff were pleasant. I ordered the risotto, the portion size was small and the salt content rivaled the dead sea. ......

  • Stayed April 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 7, 2010

Hotel was just ok , in need of a makeover , chipped furniture , cracked sink , everthing really starting to show its age . Very hard to park , as everybody using the pub parks in the hotel guest spots , nothing worse after a day working park your car miles away and walk , staff just shrugged and said it happens all the time ? Shopping centre next door is great.

  • Stayed September 2010, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 24, 2009

Well what can i say. Booked hotel at the very last minute for location. Room service and restaurant were good and hotel next to large shopping centre. As for the rooms which were clean but truly in need of renovation ( as well as hotel corridors ) please dont have high expectations of them. With that in mind you will get by. This is not a tourist hotel.

  • Stayed August 2009, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 1, 2008

The service was average. Worst thing was a party booked in the restaurant. The noise was loud enough to shake the windows in our room, the TV could not be heard over the din, and it did not finish until 11.00pm.

The hotel is nice enough, if slightly tatty at the edges, and the location is brilliant for shopping (walk 10 metres to the centre).

But as we were travelling with young children, and had the worst nights sleep for many years, we will not be using this hotel again.

  • Liked — Location
  • Disliked — Incredibly noisy
  • Stayed June 2008, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Carindale

Address: Carindale St, Brisbane, Queensland 4152, Australia
Location: Australia > Queensland > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Wheelchair access
Hotel Style:
Ranked #155 of 165 Hotels in Brisbane
Price Range (Based on Average Rates): $
Number of rooms: 59
Also Known As:
Carindale Hotel Brisbane

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