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“Great value in central location” 5 of 5 stars
Review of Watermark Hotel Brisbane

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Watermark Hotel Brisbane
4.0 of 5 Hotel   |   551 Wickham Terrace Spring Hill, Brisbane, Queensland 4000, Australia   |  
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Ranked #43 of 165 Hotels in Brisbane
Noosa, Australia
1 review
2 helpful votes 2 helpful votes
“Great value in central location”
5 of 5 stars Reviewed August 12, 2013

I've stayed at this hotel on business quite a few times over the past 3 years and there have been huge improvements on every every level. It has had a major renovation on all fronts. Excellent value and terriffic location, close to the city & close to new tunnel for quick trip to/from the airport. I'll certainly be back.

Room Tip: Higher floors and suits are a little quieter
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WatermarkHotel, Guest Relations Manager at Watermark Hotel Brisbane, responded to this review, September 22, 2013
Thank you very much for sharing your review with us. Yes our property has had a major overhaul and it’s really fabulous to read that a returning guest had such a wonderful experience (and noticed the difference). We look forward to welcoming you back on your next trip to Brisbane!
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231 reviews from our community

Traveler rating
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    35
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Russian first
  • Any
English first
Perth, Western Australia, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2013

My partner and I stayed at the water mark for 5 nights. When we first checked in , the hotel was very clean and well presented, nd stayed that way thoughtout the stay. The staff at the front desk were very professional and they were very friendly. The whole time we stayed we always saw the staff smiling and not once they were rude. Our room was cleaned daily and they did a fantastic job, there were even couple days, the staff left chocolate on the bed. The food at the restaurant is very good and also friendly staff at the restaurant. Staff at front desk were always happy to help and gave great advice to where to go and great restaurants around. My overall stay was fantastic! I will be staying at the watermark again when I visit brisbane again .

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WatermarkHotel, Guest Relations Manager at Watermark Hotel Brisbane, responded to this review, September 22, 2013
What a delightful review- thank you so much! We pride ourselves on high quality customer service and are happy to say this is noted by many of our guests so thank you for the feedback. We’re very pleased to read that you enjoyed 551 Restaurant & Bar and our new spring menu! We look forward to welcoming you back to the hotel soon.
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Aberdeen, United Kingdom
Top Contributor
165 reviews 165 reviews
151 hotel reviews
Reviews in 71 cities Reviews in 71 cities
187 helpful votes 187 helpful votes
5 of 5 stars Reviewed July 21, 2013

Wish I had taken a picture of the muffin as it was warm and just what I needed to give me a sugar boost in the morning.
The buffet breakfast was an excellent affair with the usual hot foods and a huge platter of fruit to cleanse the mouth.
Spent a leisurely hour over breakfast reading the papers and filling my boots, had to lie down afterwards for a wee nap.
So got 1 nights accom 2 cars parked, late check out until midday and buffet breakfast for 2 for $180, a bargain.
Plus the refurbished room was huge by hotel standards and a lovely view over the park.
Bed gave a most excellent night sleep and slept soundly.
Anybody looking for a weekend place to stay should not pass this place by.
Will be back, lovely service, friendly staff and very clean.
Well done Watermark.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WatermarkHotel, Guest Relations Manager at Watermark Hotel Brisbane, responded to this review, August 4, 2013
Thank you for such wonderful feedback. Our chef is proud to serve hot muffins baked fresh in the hotel every day. It appears you stayed in our newly refurbished Park Rooms which boast free WiFi, designer bathrooms, views of Roma Street Parkland and more! We are very glad to hear that you will be back and we look forward to welcoming you when that time comes.
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 2, 2013 via mobile

Room lovely on the 6th floor , the fairies come and make my bed every morning and clean the bathroom, and straighten up the room,leave extra sugars,coffee,tea...
Free bus service into City Center every 10 mins....All the comforts of home....Thank-you Watermark.....

Stayed July 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WatermarkHotel, Guest Relations Manager at Watermark Hotel Brisbane, responded to this review, July 4, 2013
Thank you for your very kind review. It is very pleasing to read that you found our hotel to be very comfortable – we have passed on your comments to our ‘housekeeping fairies’. Thank you again for your lovely comments. We hope to welcome you again in the future.
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Weipa, Australia
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 26, 2013 via mobile

A fairly modernized hotel. Very clean and rooms very spacious. It's in walking distance to the Suncorp where we walked and saw the maroons smash the blues.lol.
Did not use the dining or bar facilities

  • Stayed July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WatermarkHotel, Guest Relations Manager at Watermark Hotel Brisbane, responded to this review, July 4, 2013
Thank you for your review. We are very proud of our location- being just a short stroll to most things, even Suncorp stadium. Your great feedback regarding the cleanliness of our rooms has been passed on to our housekeeping team. Next time you stay with us, be sure to try out 551 Restaurant & Bar which offers modern Australian cuisine with views overlooking the Roma Street Parkland. Look forward to welcoming you again soon.
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Brisbane, Australia
Top Contributor
298 reviews 298 reviews
74 hotel reviews
Reviews in 62 cities Reviews in 62 cities
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed June 25, 2013 via mobile

It's been a while since I stayed here and it is looking new, modernised and refreshed. We booked the Temptations for 2 package and we were highly impressed. The room was great.....open, spacious and modern. The chocolate strawberries were yummy and the Peter Morrisey Temptation Pack was just lovely. The new smart TV's are funky as the Internet can be accessed on them.  Dinner at 551 was ok. We both had the steak which was very much undercooked. Leads me to believe that they were probably frozen. Dinner and dessert was fine though. The brekky was only ok. Unfortunately the bacon was very greasy and the savoury mince was awful! That having been said the snags were beaut!
All said and done.....we would stay again as this place has more positives then negatives! 

Stayed June 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WatermarkHotel, Guest Relations Manager at Watermark Hotel Brisbane, responded to this review, July 4, 2013
Thank you for your comments. We love to read about guests revisiting the hotel. It’s great to see you took up our Temptations package. Your comments regarding the restaurant were passed on to our Food & Beverage manager who confirmed that our steak is never frozen, always served fresh and is of very high quality – we apologise that it was not cooked to your liking. Next time, please let us know and we will do all we can to rectify the situation. We hope to welcome you back to the hotel again.
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Christchurch, Canterbury, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 12, 2013

Great hotel with excellent friendly and helpful staff. Ideal for doing business with wi-fi and meeting room and a short stroll into CBD. Quiet and comfortable rooms with huge bed and plenty of space. Would recommend - Excellent value with varied choice of breakfast buffet. Easy parking in underground carpark . We will definitely return to stay again.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WatermarkHotel, Guest Relations Manager at Watermark Hotel Brisbane, responded to this review, July 4, 2013
Thank you for your wonderful comments. It’s great to read that you enjoyed your buffet breakfast at 551 Restaurant & Bar. We also love our location- just a short stroll to the city and right across the road from the lush Roma Street Parkland. We are very pleased you made use of our in room WiFi and that our staff were helpful. Thanks again and we look forward to hosting you again soon.
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Additional Information about Watermark Hotel Brisbane

Address: 551 Wickham Terrace Spring Hill, Brisbane, Queensland 4000, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 Best Value Hotel in Brisbane
#25 Family Hotel in Brisbane
#27 Romantic Hotel in Brisbane
#37 Luxury Hotel in Brisbane
#37 Business Hotel in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:4 star — Watermark Hotel Brisbane 4*
Number of rooms: 95
Official Description (provided by the hotel):
Watermark Hotel Brisbane offers refreshing 4 star boutique accommodation in Spring Hill, just 10 minutes’ walk to the CBD and within close proximity of lively restaurants, shopping and entertainment. The hotel has recently undergone an extensive multimillion dollar refurbishment and now features a chic,sophisticated new lobby; renovated bathrooms including rain showers; plush new executive suite and significant upgrades across its public areas. Other features include contemporary conference facilities, the sleek and stylish 551 Restaurant & Bar and spectacular views of the lush Roma Street Parkland. ... more   less 
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Also Known As:
Brisbane Watermark Hotel

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