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“Brisbane Hilton” 5 of 5 stars
Review of Hilton Brisbane

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Hilton Brisbane
4.5 of 5 Hotel   |   190 Elizabeth St, Brisbane, Queensland 4001, Australia   |  
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Ranked #21 of 161 Hotels in Brisbane
Brisbane, Australia
1 review
“Brisbane Hilton”
5 of 5 stars Reviewed August 20, 2014

Best place in Brisbane to stay. Great service, big clean and well appointed room. Absloutely recommend staying at Hilton Brisbane. The location is cetnral, directly oppostie the Queen Street malla nd the big David Jones shopping centre. The walk in shower was a treat. Our room had a terrific big window and great view of the city. We loved it

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this review, August 25, 2014
Dear Sasha F,

Thank you for your kind insights into the recent stay you had at the Hilton Brisbane.

I was pleased to read you've fully enjoyed your stay with us and thank you for making such wonderful comments about our hotel and its location.

Hopefully you won't remain away from us for too long this time and give us the pleasure of welcoming you back again soon.

With kind regards,

Ronald van Weezel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,102 reviews from our community

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    145
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
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English first
1 review
5 of 5 stars Reviewed August 19, 2014

Excellent Service from friendly staff Restaurant and food of high quality When the bar is full and loud the noise carries up to the resident rooms. This could be addressed by adding some type of sealing at the bottom of each door. Otherwise I had a very enjoyable stay.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this review, August 22, 2014
Dear Patricia 145,

Thank you for your kind review on Tripadvisor.

It is great to read about your positive experience at the Hilton Brisbane. We are delighted to learn that you enjoyed our facilities and that our team were able to add to a great experience.

Your comments are most certainly appreciated and we look forward to welcoming you back again soon.

With kind regards,

Ronald van Weezel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 19, 2014

It was a pleasant stay in a good quality hotel at the heart of city centre. The hotel was on top of a shopping centre in the heart of Brisbane, making it very convenient to get to all the shopping and offices around. There were lots of outdoor restaurants nearby. The service and restaurant was good and free wifi in the lobby. The only disappointment was that there was a charge for wifi in the rooms whereas wifi was freely available from city council in all streets. The only place you were charged for was in the rooms. If you were part of Hilton loyalty programme you would have got it for free.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this review, August 22, 2014
Dear Ardy G,

Thank you for your kind review on Tripadvisor.

It is great to read about your positive experience at the Hilton Brisbane. We are delighted to learn that you enjoyed our facilities and that our team were able to add to a great experience. We are indeed privileged with our central location and it makes it very convenient for our guests to enjoy Brisbane’s shopping district.

Within Hilton Hotels worldwide we do charge for Wifi in our guest rooms as in many comparable hotel chains around the world and several other hotels in Brisbane's CBD. We do however offer complimentary Wifi in our public spaces as well as for our Hilton Hhonors Diamond and Gold members.

We look forward to welcoming you back and having you stay with us again at Hilton Brisbane.

With kind regards,

Ronald van Weezel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mandurah, Australia
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 17, 2014

I have stayed in this Hotel several times and it is in a perfect location right in the center of the City. The rooms are very nicely decorated in a modern style and have pleasant feel about it. I like this Hotel however on this stay I found it a very noisy place. My room was on a high floor but I was able to hear the noise from the baar in the Lobby as the center hallway is open and the noise will echo right to the top floors. Furthermore there was a Party going on in the room next door until 1:30 AM until I called security to shut it down. The executive Lounge on the top floor is very good with great Service and friendly staff. Overall with the exception of the noise a great place to stay however the rates are very high.

Room Tip: Select rooms on high floors
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  • Stayed August 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this review, August 18, 2014
Dear Paul I,

Thank you for taking the time to post your recent experience at the Hilton Brisbane.

It is a pleasure to learn that you enjoyed your overall stay and delighted to hear that the team in our Executive Lounge made it even more special. On this occasion, please accept my sincere apologies for the noise in your room and for any inconvenience caused during your stay. I will ensure I personally address this issue with our security team.

We look forward to welcoming you back and having you stay with us again at Hilton Brisbane.

Thank you once again for sharing your experience and if I can be of any further assistance, please do not hesitate to contact me on 07 3234 2000.

With kind regards,

Ronald van Weezel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
1 review
3 of 5 stars Reviewed August 15, 2014

The food and and room amenity and comfortness, in this experience, was not as good as I expect to "enjoy" lodging in this brand of hotel. Hilton was once to me the must stay hotel in my leisure trip with my wife, but not anymore.

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this review, August 18, 2014
Dear Wai Keung L,

Thank you for taking the time to share your recent experience on Tripadvisor.

I was extremely concerned to learn that we had not lived up to your expectations. On this occasion, please accept my sincere apologies for any inconvenience caused. Trust I will personally review your comments with our management team.

Should I be of any further assistance, please do not hesitate to contact me directly on 07 3234200.

We truly hope to welcome you back to the Hilton Brisbane and be able to provide you with the true Hilton experience.

With kind regards,

Ronald van Weezel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 14, 2014

Took a weekend break here to visit Brisbane.... fantastic location, very close to Queen St Mall and all the shops. Rooms were modern, clean & well equipped. Valet parking was available byt expensive, so took another parking option next door which was cheaper. Staff were extremely courteous & professional...... it was a really great place to stay!

Room Tip: Very close to CBD & shops, so try to get a room on a higher floor? We were on level 12 and could...
See more room tips
  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this review, August 16, 2014
Dear Alan B,

Thank you for your kind review on Tripadvisor.

It is great to learn about your positive experience at the Hilton Brisbane. We are indeed privileged with our central location allowing our guests direct access to some of the best shopping experience in Brisbane. I am also delighted to read that our team were able to add to a great experience and trust I will personally share your comments with the team.

We truly hope to welcome you back to the Hilton Brisbane hand have you stay with us again.

Warm regards,

Ronald van Weezel
General Manager
Hilton Brisbane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, UK
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 14, 2014

There's nothing actually wrong with this hotel but it is rather boring. Horrible bar (twinned with the moon - no atmosphere) and all open plan in the foyer/bar/restaurant. The rooms are fine but if you are looking for something more cosy, go elsewhere. It's also rather expensive.

  • Stayed July 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this review, August 16, 2014
Dear DeanOxford,

Thank you for taking the time to post your comments from your recent stay with us in Hilton Brisbane.

I am disappointed to learn that your stay did not live up to your expectations and felt the architecture was a little boring. The design of the hotel is often subject and unfortunately it does not always appeal to everyone. It is however the design of Harry Seidler, an award winning Australia architect who has been recognised for his efforts both nationally and internationally.

Rest assured that we value your comments and I personally share these with our management teams. On behalf of the team, we do hope to have the opportunity to welcome you back Hilton Brisbane.

Warm regards,

Ronald van Weezel
General Manager
Hilton Brisbane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Brisbane

Address: 190 Elizabeth St, Brisbane, Queensland 4001, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Brisbane
#11 Business Hotel in Brisbane
#13 Romantic Hotel in Brisbane
#17 Luxury Hotel in Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Brisbane 4.5*
Number of rooms: 321
Official Description (provided by the hotel):
A vision of contemporary design and unpretentious luxury, the Hilton Brisbane is set to emerge from extensive refurbishments as Brisbane’s most up-to-the-moment five star hotel. The revitalised Hilton Brisbane will feature beautifully renovated rooms and suites of enviable calm and sophistication, a welcoming porte cochere to hint at the luxury within, our stunningly reimagined restaurant Vintaged Bar + Grill, and a new, ultra-modern business centre. The Hilton Brisbane is the cities most centrally located hotel, close to central station and located within walking distance to major Brisbane attractions including Queen Street Mall, Queensland Art Gallery, Gallery of Modern Art, South Bank Parklands and Queensland Performing Arts Complex. When you stay with Hilton Brisbane you will be at the heart of a vibrant metropolis that is uniquely Brisbane and unforgettably Hilton. ... more   less 
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Also Known As:
Hilton Brisbane Hotel Brisbane
Hilton International Brisbane
Brisbane Hilton International

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