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“Well appointed, good table, excellent staff” 5 of 5 stars
Review of Hilton Brisbane

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Hilton Brisbane
5.0 of 5 Hotel   |   190 Elizabeth St, Brisbane, Queensland 4001, Australia   |  
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Ranked #24 of 165 Hotels in Brisbane
Certificate of Excellence 2014
Melbourne, Australia
Top Contributor
105 reviews 105 reviews
62 hotel reviews
Reviews in 73 cities Reviews in 73 cities
50 helpful votes 50 helpful votes
“Well appointed, good table, excellent staff”
5 of 5 stars Reviewed September 30, 2013

Centrally located close to central business district, restaurants and river attractions. Room well appointed and comfortable, with a spectacular view of the river . As always in Hilton hotels good work environment with desk and adequate power points. WiFi fast and reliable. Executive lounge facilities good for snacks and an early, and if desired substantial, breakfast. Staff helpful, and friendly. A pleasant and productive two night stay

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheoVeenboer, Director of Operations at Hilton Brisbane, responded to this review, October 2, 2013
Dear AubreyP695

Thank you for writing a review on Tripadvisor about your recent two night stay at the Hilton Brisbane. It is wonderful to read that you were able to enjoy all our services and the comfort levels provided. Our team members will much appreciate your helpful and kind comments and we hope to have the pleasure of welcoming you again soon.

With kind regards,

Theo Veenboer
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,244 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Brisbane, Australia
1 review
5 of 5 stars Reviewed September 25, 2013

Amazing staff made our stay at Hilton Brisbane very enjoyable..From the time of check in to the moment we departed the foyer we were treated like old friends. Easily the most impressive Hotel to stay at in the centre of Brisbane CBD..

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheoVeenboer, Director of Operations at Hilton Brisbane, responded to this review, September 29, 2013
Dear Duane W

Thank you for your kind insights as shown on Tripadvisor after your recent visit to the Hilton Brisbane. It is with great pleasure to read that you've enjoyed your time with us and that our team members were able to make such a positive impression on you. We do sincerely hope to see you again soon.

With kind regards,

Theo Veenboer
Director of Operations
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Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 22, 2013

Excellent location - right in the heart of the City Centre and alongside the Queen Street Mall. Comfortable walking distance to the Riverside Restaurants and other attractions. Hotel staff very helpful and courteous.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheoVeenboer, Director of Operations at Hilton Brisbane, responded to this review, September 24, 2013
Dear Shirley M.

Thank you for taking the time to write about your recent stay at the Hilton Brisbane on Tripadvisor. We much appreciate your kind comments about our team members and your acknowledgement of the hotel's prime location in the CBD. We sincerely hope to be able welcome you again soon.

Kind regards,

Theo Veenboer
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Top Contributor
66 reviews 66 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed September 19, 2013

I've stayed at this hotel 6 times in the last 12 months, and have been happy with it every time.

Brisbane Hilton do some great things every time. Clean and tidy room. Clean and tidy bathroom. Good air-conditioning. Great linen / pillows. They have really good staff. I've often been given my room earlier than standard check in time.

The parking has to be one of the most expensive I know of, and the only fault. $50/day is pretty crazy!

Location is excellent. Walk straight down to the Mall, or towards Eagle St.

The Bar is good, and the breakfast is also really good. One of the better ones around.

Love staying here and will continue to do so.

Room Tip: If you can afford / justify the suites - they are quite good. They are a two room suite. Lounge / TV...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheoVeenboer, Director of Operations at Hilton Brisbane, responded to this review, September 22, 2013
Dear OzBJM

Thank you for taking the time to write about your experiences at Hilton Brisbane over the last 12 months. It is great to see that our team was able to provide you with the desired products and services during your 6 stays with us. We sincerely hope you'll continue to frequent our hotel and look forward to welcoming you again soon.

With kind regards,

Theo Veenboer
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 17, 2013

The hotel is in a very good location and only a short walk to the convention centre across the river. It was a little confusing to find the entrance at first because both street entrances do not take you to the loby, instead you need to get a lift to the reception on both sides of the building. Friendly service from all staff, the room was tidy and I loved the breakfast choices. I'll certainly stay there again.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheoVeenboer, Director of Operations at Hilton Brisbane, responded to this review, September 18, 2013
Dear KFexis,

thank you for your insights on Tripadvisor. It is great to see that you have enjoyed your time at the Hilton Brisbane and thank you also for pointing out the friendly service received, the quality of your room and the breakfast variety which we are quite proud of. Our entrance is indeed not traditional in a way that the hotel is located on top of one of the most popular shopping areas in Brisbane. It does however greatly aid those who want to walk to all the main attractions int he CBD. We look forward to welcoming you again soon.

Kind regards,

Theo Veenboer
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
1 review
3 of 5 stars Reviewed September 17, 2013

Compared to the many 3-4 star motels, hotels, and serviced apartments we stayed in during our 6 weeks in Australia, the 5 star Hilton experience was way to expensive for what it was. Included wi-fi, movies, etc, at cheaper places were expensive extras at the Hilton.

  • Stayed September 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheoVeenboer, Director of Operations at Hilton Brisbane, responded to this review, September 18, 2013
Dear Paul D,

Thank you for your insights into your recent visit to the Hilton Brisbane. As many guests opt not to utilise the various services mentioned provided, a number of them are indeed not priced into the room rate. I understand that the price of these services can sometimes be unexpected when you may be accustomed to these services being included in the room rate, however, the variety, security, quality, speed and 24 hour availability do give guests the options to purchase these services should they be required at any time. I do hope you will reconsider visiting us again to enjoy the many other services we provide that make up the 5-star experience.

With kind regards,

Theo Veenboer
Director of Operations
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Odessa, Ukraine
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2013

Friendly and professional stuff, always with smile and good mood)) - one word excellent !!! Everything was so perfect.. I was there long time ago - but I still have only good memory!!!
Thank you for this!!

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheoVeenboer, Director of Operations at Hilton Brisbane, responded to this review, September 17, 2013
Dear juliia88

Thank you for your short, but to the point reflection about your recent stay on Tripadvisor. We much appreciate your kind insights and we look forward to seeing you again sometime soon.

With kind regards,

Theo Veenboer
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Brisbane

Address: 190 Elizabeth St, Brisbane, Queensland 4001, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Brisbane
#15 Romantic Hotel in Brisbane
#15 Business Hotel in Brisbane
#21 Luxury Hotel in Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Brisbane 5*
Number of rooms: 321
Official Description (provided by the hotel):
A vision of contemporary design and unpretentious luxury, the Hilton Brisbane is set to emerge from extensive refurbishments as Brisbane’s most up-to-the-moment five star hotel. The revitalised Hilton Brisbane will feature beautifully renovated rooms and suites of enviable calm and sophistication, a welcoming porte cochere to hint at the luxury within, our stunningly reimagined restaurant Vintaged Bar + Grill, and a new, ultra-modern business centre. The Hilton Brisbane is the cities most centrally located hotel, close to central station and located within walking distance to major Brisbane attractions including Queen Street Mall, Queensland Art Gallery, Gallery of Modern Art, South Bank Parklands and Queensland Performing Arts Complex. When you stay with Hilton Brisbane you will be at the heart of a vibrant metropolis that is uniquely Brisbane and unforgettably Hilton. ... more   less 
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Also Known As:
Hilton Brisbane Hotel Brisbane
Hilton International Brisbane
Brisbane Hilton International

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