booked accommodation 8 months out with Marie for 9 nights, was advised fully contained kitchen with bed room seperate to lounge room and half size fridge..firstly our deposIt was lost and we were told that our accommodation will be cancelled if we don't pay deposit ! when they finally found deposit "no appology", when confirming booking a week prior they couldn't find our acommodaton, got a phone call 1hr later to say they found it, again no appology and raved on about new computer system. when we arrived to check in it took 35 minutes to work out our balance and tried to charge an extra $150! no bedroom seperate to lounge room, the fully contained kitchen was a hot plate that you had to take out of the draw (that didnt work) the half size fridge was a mini bar fridge, (we had to buy a esky and buy ice every day) the cabin was dirty, with cockroaches and spiders, when I spoke to Manager regarding fridge size she said "we don't have bigger", my sister checked into a room with a half size fridge, better cooking facilities and bedroom seperte to loungeroom, on a one night stay!!!...very dissapoiting that the manager lied, didnt care about our needs or even try to fix anything, will never stay there again...
Location: Australia > Queensland > Brisbane
Ranked #53 of 114 Specialty Lodging in Brisbane
Price Range (Based on Average Rates): $
Number of rooms: 26