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“Great value and location” 3 of 5 stars
Review of Quest Ascot

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Quest Ascot
Cnr Lancaster Rd & Duke Street | Ascot, Brisbane, Queensland 4007, Australia   |  
Hotel amenities
Brisbane, Australia
1 review
“Great value and location”
3 of 5 stars Reviewed January 27, 2014

Clean, comfortable and friendly staff. Good value for area. Nice location. Only drawback was that we booked into a queen bedsit room which had a shared balcony with another guests room so the lack of privacy both ways was compromised.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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44 people have reviewed this hotel

Traveler rating
    5
    16
    11
    8
    4
See reviews for
5
13
4
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Adelaide, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 9, 2014

Quest at Ascott was a good hotel for me and the kids. The rooms were neat & tidy. They were clean and serviced daily except for Sunday. Hotel staff were friendly enough, but wouldn't say hello or good morning unless you initiated. The pool was lovely, a little small but was a great temperature. The pool cleaner machine (creeper) was in the pool quite a bit and we had to request a few times for it to be removed so we could enjoy out swim without the hose or creeper in the way. But at least there was an emphasis on pool cleanliness. Overall a very pleasant stay.

  • Stayed December 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 31, 2013

Stayed here for a quick business trip. The room was clean and in good condition. Front office staff were really friendly and took the time to orientate me not only to the property but to the surrounding areas as well (my first time in brisbane). The property is right next to Brisbane's famous Racecourse Road strip of restaurants. I'll definitely be staying here again the next time I'm back in town.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 12, 2013

I arrived alittle early but it was no problem. The receptionist was so nice. The room is kool once u solve aircon issues. Proximity to surroundings is convenient.Bed is awesome. 5B is so quiet.

However the bathrooms in the rooms are cramped. The shower door should be on the front and the vanity moved to the left. We had fun, see you Melb Cup

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 10, 2013

This is the first time I've submitted a review on TripAdvisor, as I had such a positive experience here, that I need to let everyone else know about it. I stayed at Quest Ascot Serviced Apartments when I visited Brisbane for 2 weeks from 25 June. I arrived late at night, and found the staff member on duty to be very helpful in explaining the amenities and very efficient in helping me check in. I stayed in a 1 bedroom apartment and found it clean and comfortable, with a well-equipped kitchen and laundry. I also really enjoyed using the gym in the mornings -all new and fully-functioning equipment. I had a nice chat with the manager one morning and learned that the apartments have recently been refurbished with new furniture and facilities, so they have taken the previous reviews on board and really improved the standard of accommodation and customer service. For the whole duration of the trip, I encountered great customer service; each person I talked to was really helpful in answering my questions, providing directions, calling taxis, even recommending places to visit on the weekend. The location is excellent - right across from Racecourse Road, which has plenty of shops and cafes to choose from and the lovely Eagle Farm Markets on Sunday mornings conveniently located at the end of the road. Definitely a place worth staying in!

Stayed June 2013, traveled on business
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
questascot, Manager at Quest Ascot, responded to this review, August 13, 2013
Dear Guest,

Thank you for your valuable comment.

It was our pleasure to provide you an enjoyable stay.

Here at Quest Ascot, we will keep commiting high-quality services to each guest by paying attention to every comment and feedback.

Once again, thank you for taking your time to post your experience.

We are looking forwward to welcoming you next time!

Kind Regards,

Quest Ascot Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Macquarie, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 4, 2013

When booking this hotel for 3 nights for a business trip to Brisbane with another collegue we asked if they had Foxtel and the gentleman said they did. So imagine our dissapointment when we checked in to discover there is no Foxtel service.
Also no free wi-fi, and the gym was basically a really old rowing machine and a bike. The sauna was good though.
Great location.

  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 19, 2013

I had been concerned about previous reviews of the Quest apartments on Racecourse Road, but was very surprised at what we found. Apart from some very minor things like missing cooking utensils and inadequate saucepans etc, I found the apartments to be clean, and met all of our needs travelling with infants and children. The staff were friendly as always, and answered all my concerns via emails. I would recommend these apartments for a short or long stay, location to Racecourse Road, transport via ferry and buses very close by. Thanks Quest.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Quest Ascot

Address: Cnr Lancaster Rd & Duke Street | Ascot, Brisbane, Queensland 4007, Australia
Location: Australia > Queensland > Brisbane
Amenities:
Free Parking Suites Swimming Pool
Hotel Style:
Ranked #47 of 99 Specialty lodging in Brisbane
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Quest Ascot is located in the prestigious suburb of Ascot, a well renowned area for racing carnivals and alfresco dining. Ideally located in a quiet location and within easy walking distance of popular Racecourse Road, Quest Ascot is situated just minutes from the Brisbane Airport and is a short ferry ride to the city centre.The modern, interconnecting studio, one and two bedroom apartments are fully equipped and feature balconies or patios. Centred around a large tropical entertainment area complete with swimming pool, outdoor spa, sauna and barbecue area, Quest Ascot provides an ideal base for the business or leisure traveller, where broadband is available.Quest Ascot features a Mini Gym or alternatively a fully comprehenvise gym is situated within walking distance. We also offer the convenience of a pantry shopping service and breakfast packs to make your stay even more comfortable as well as a charge-back facility at a selection of Racecourse Road restaurants and complimentary undercover parking. ... more   less 
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