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“Good Serviced Apartments” 4 of 5 stars
Review of M on Mary Apartment Hotel

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M on Mary Apartment Hotel
4.0 of 5 Hotel   |   70 Mary St, Brisbane, Queensland 4000, Australia   |  
Hotel amenities
Ranked #86 of 165 Hotels in Brisbane
australia
Top Contributor
98 reviews 98 reviews
37 hotel reviews
Reviews in 45 cities Reviews in 45 cities
59 helpful votes 59 helpful votes
“Good Serviced Apartments”
4 of 5 stars Reviewed June 12, 2013

Have been living at M on Mary for close to 6 months now in a serviced apartment. Apartments themselves are a little dated but have all the essentials. TV's have recently been upgraded to large LCD's with Foxtel. Staff are generally friendly & very helpfull. Complex has a small gym and a great sauna.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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121 reviews from our community

Traveler rating
    21
    56
    25
    9
    10
See reviews for
18
31
5
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Burleigh Heads, Australia
Top Contributor
131 reviews 131 reviews
31 hotel reviews
Reviews in 37 cities Reviews in 37 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed May 29, 2013

The receptionist was extremely helpful and friendly, upgraded us from the 4th floor to the 36th with river views. Nice enough apartment, great if you were self catering and staying for a while. I just needed an overnight stay. There is BBQ, pool and gym facilities but I didn't get a chance to see them. Parking cost $30 overnight on top of the rate.
Would stay again.

Room Tip: request a high floor for the views.
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Top Contributor
273 reviews 273 reviews
47 hotel reviews
Reviews in 71 cities Reviews in 71 cities
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed May 29, 2013

Hotel check in is quick and easy, although booking doesn't come with free car park. For an extra cost you can park over night in secure undercover parking. Otherwise you will need to find parking in the city which is a hassle especially when unloading the car.

The apartment was roomy for an one bedroom, clean kitchen, lounge and enough cooking utensils was great. The apartment even had a separate study which was great for extra storage of luggage.

If you are wanting an apartment with a view, this is not your accommodation. But if you are wanting value for money with spacious and clean accommodation, M on Mary is for you.

Staff were polite and efficient, I would definitely book again if needing a place to stay in the Brisbane CBD.

Shops and restaurants are very close by and convenient.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeanneMonMary, Front Office Manager at M on Mary Apartment Hotel, responded to this review, June 19, 2013
Hi DJ_Mizit,

Thank you for your recent review of M on Mary Apartment Hotel. We are thrilled you enjoyed your stay with us and that you found it easy to relax in the comfort of our spacious one bedroom apartments.
We certainly are in a great central location and we are so glad you would definitely book again. I have passed on your comments regarding our polite and efficient staff, and would like to thank you for your kind words.

We hope to see you again soon at M on Mary Apartment Hotel.
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Newcastle, Australia
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 25, 2013

Efficient and friendly check-in service. We were on the 39th floor for 2 nights. On arrival the apartment was bright and sunny with the curtains open in the afternoon. Our room had a seperate study, a balcony and the bathroom contained a shower over a deep bath, and washing machine and dryer. The kitchen was well equipped with full size fridge, dishwasher etc - all you would need to self cater. The rooms were all very clean and plenty of space.
The only downsides were the bed was quite hard, the tv channels were not extensive with poor reception on some channels. Also the lounge was showing it's age with the vinyl starting to deteriorate. But aside from these minor issues our stay was pleasant and relaxing.
The location is handy to Queen Street Mall (3 blocks away) and Eagle St Pier - being about halfway between. Many cafes and restaurants nearby - a cafe next door serves a cheap breakfast on weekdays.

Room Tip: Higher floors have better views.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geelong, Australia
Senior Contributor
42 reviews 42 reviews
40 hotel reviews
Reviews in 33 cities Reviews in 33 cities
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed March 22, 2013

Comparatively short notice found me at M on Mary rather than my preferred option in Brisbane of Quay West (see previous review). Stayed in 1 Bedroom "Riverview" - refer to my photos for the extent of the actual view of the river from the 26th floor! A very musty smell greeted me on entry to the apartment and there was some damage to the lounge room wall (I neglected to take a photo).

I think I was the only person over the age of 23 in the entire building - it is really an apartment block rather than a hotel and it obviously houses a huge number of students.

Normal check-out is advertised as 10:00am but I requested 11am on arrival which, I was assured, was 'entered into the system'. At 10:56 the next morning, as I was leaving the apartment, reception started making "Bugger Off" phone calls to the room which I felt was rather rude. When I mentioned this at reception I was told they'd made a mistake and hadn't seen on the system that I had an 11am check-out. Not sure whether I'd rather be considered rude or incompetent to be honest!

Overall - weird musty smell, students everywhere (OK, if that's your thing, of course), paid extra for a "Riverview" that you needed advanced astronomical equipment to actually see and either rude or incompetent front desk staff (take your pick).

Room Tip: Don't bother paying extra for the "Riverview" option.
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Stayed March 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeanneMonMary, Front Office Manager at M on Mary Apartment Hotel, responded to this review, March 26, 2013
Dear RusselJW_10,

Thank you for taking the time to comment on your recent stay at the M on Mary.

I am disappointed that you experienced these issues during your stay in our one bedroom apartments and can assure you that this is not up to our normal high standards. Our one bedroom apartments boast both river and city views and when booked direct we can certainly add details in to the booking to ensure the booking suits your needs.

On behalf of our front office team I would like to apologise for the phone call regarding your late checkout time, I have personally followed up with the relevant staff member. I have also advised our Maintenance and Housekeeping Managers about the comments regarding your apartment, which have now been rectified and I thank you for your feedback.

Should you wish to discuss your recent booking further or choose to book with us again at the M on Mary I invite you to contact me directly on 07 3503 8000. I would be more than happy to personally oversee your next stay with us.

We wish you well on your future travels.
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Tweed Heads, Australia
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 23, 2013

Upon checking in we had an efficient person, whom let us know what the best room with the view would be and we weren't disappointed when we walked in. My only comment was the parking. With all Brisbane hotels you have to pay for the day which is fine, but what i objected to was that when we wanted to check out the next day we were charged $15, though it is normally $30. Most other hotels let you stay while you go for breakfast or another walk around the city before leaving. I think it should have been at least 24hrs from you can check into the hotel.

Room Tip: We had room 2608 which i thought had a good view of the city. you couldn't hear the A/C noise.
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sally S, Director of Sales at M on Mary Apartment Hotel, responded to this review, February 26, 2013
Thank you for taking the time to provide feedback on your recent stay. As we have limited parking, guests generally aren’t permitted to leave their cars after the 10am checkout and I’m glad we were able to accommodate your request and charge only a half day parking, rather than overnight charge. We are glad you enjoyed your stay and look forward to welcoming you back soon.
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Belmont, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed January 30, 2013

Stayed in a room with a study. This place is not a hotel, it is semi-serivced apartments. The couches belonged on the verge pickup. They were awful. The bathroom had no face washes. We requested some via note and received a scribbled reply that a hand towel would be an adequate substitute. Cleaners didnt really make up the room as much as neaten the bed and put dishes in the dishwasher for us. The front desk was only occasionally attended - when it was, only one of the three hole-in-the wall windows was open. Our experience was not that of a hotel. It was more of an apartment building with towel-chaning service. We chose M on Mary for the excellent location. The location was excellent.

Room Tip: Book a high room bring your own face manchester
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sally S, Director of Sales at M on Mary Apartment Hotel, responded to this review, February 26, 2013
Thank you for taking the time to provide feedback on your recent stay. We are pleased to hear you found the location excellent and as we are central to all the essentials in Brisbane. M on Mary is a serviced apartment with hotel facilities such as 24 hour reception and daily housekeeping and please accept our apologies if you felt that the service you were provided during your stay was inconsistent. We hope to have the opportunity to welcome you back to M on Mary again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about M on Mary Apartment Hotel

Address: 70 Mary St, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #86 of 165 Hotels in Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4 star — M on Mary Apartment Hotel 4*
Number of rooms: 200
Official Description (provided by the hotel):
M on Mary offers spacious apartment-style accommodation in the heart of Brisbane's CBD. Conveniently located within walking distance to Queen Street Mall shopping precinct, Botanic Gardens, Brisbane Convention & Exhibition Centre, Treasury Casino and Queensland Performing Arts Centre, you'll find the hotel accessible to all major attractions. The hotel offers one and three bedroom spacious, well-appointed apartments with contemporary style and modern amenities with many boasting stunning city or river views. All one bedroom apartments feature lounge and dining area, fully equipped gourmet kitchens, bathrooms with deep, soaking bath and separate study perfect for the business traveller. M on Mary offers excellent facilities for both leisure and corporate guests and is ideal for families. Lifestyle facilities include outdoor heated lap pool, sun deck, gym, sauna and alfresco BBQ recreation area. M on Mary is the perfect choice for your next Brisbane getaway. ... more   less 
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