My family and I booked two apartments back in December and we were mostly pleasantly surprised. We booked to arrive Xmas Day for a week of shopping and fun. The reservations staff were extremely patient and helpful. We were given an excellent rate as it was low season in the city. We requested apartments on the same floor to avoid the lift/security card hassles. We also requested apartments with nice views. We were given apartments on the same floor and my parents had a wonderful over the Kangaroo Point cliffs. Unfortunately our view wasn't very good - we looked into the Festival Towers next door which was amusing on New Years Eve but not any other time. The apartments were excellent - we loved the king bed and the little study where our son slept on a little rollaway. My husband was impressed with the day bed in the lounge and spent many times dozing on it. We would certainly stay again and request a room on a high floor looking south.
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