My husband and I decided to stay at Mantra Pandanas for Australia Day. When I made my booking I said we were coming in to see the fireworks so would like a room that was high enough up to be able to see them from the balcony. The day before our arrival I called again and said why we were staying there and could we have a room with a view - both times we were assured we would get one. When we arrived we again said we wanted the room with the view the guy assured us we had one. Get to the room, look out the window straight into the windows of the office block opposite. Went down to reception and said the only view we had was of an office block - very condescending guy said we should be able to see the SkyCity fireworks - yeah right. He was not prepared to do anything for us. What a surprise we couldn't see the fireworks but could hear the bangs! Whoo Hoo NOT. Also I found hairs in the bed (of the short and curly kind) which were not ours as they were there before we got in! Told reception - who didn't seem to care - and they offered us free breakfast (guys would have been nice if you offered to change the sheets!). I am not sure how many more times I could have reminded them that we wanted the view. Definitely would NOT stay there again.
- Official Description (provided by the hotel):
- Located in the heart of Darwin, Mantra Pandanas combines sophisticated city chic with Darwin's famous laid back, tropical culture, making this property an ideal base for your Darwin business trip or accommodation choice for the perfect holiday escape. Offering 336 studio, hotel, one and two bedroom apartment style rooms, Mantra Pandanas is supremely appointed with modern contemporary decor and luxury amenities. Selected rooms include a private balcony offering panoramic views across Darwin Harbour and Darwin city skyline, and serves as the perfect vantage point to enjoy the setting sun. Apartments include kitchenette and laundry facilities and can also act as an office with selected apartments providing guests with modem and facsimile lines plus ISD/STD direct dial phones and voice mail message service. Mantra Pandanas is the perfect accommodation option for travellers who are relocating to the Northern Territory or who are on a long stay work assignment. It is also a perfect base for travellers looking to explore NT's stunning natural beauty and abundant local tourist attractions Mantra Pandanas also features two Darwin conference venues which have been designed to equally cater for small meetings right through to theatre style professional presentation. Special occasions, events, functions, weddings and conferences can also be catered for with banquet facilities for up to 140 delegates. The resort offers premium onsite facilities guests can enjoy including, Table Forty Three restaurant and bar, lagoon style swimming pool, spa and fully equipped gym. Guest services include 24 hour reception, internet lounge and business area, tour desk and tour booking service. Maintenance Notice: Refurbishment work is being undertaken on the plunge pool area 16 December until 16 January 2015. Guests will instead be able to access the resident lap pool as an alternative. We apologise for any inconvenience this may cause. ... more less
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- Also Known As:
- Mantra Pandanas Darwin
- Mantra Pandanas Hotel Darwin