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“Always Satisfied” 5 of 5 stars
Review of DoubleTree by Hilton Hotel Darwin

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DoubleTree by Hilton Hotel Darwin
4.0 of 5 Hotel   |   122 The Esplanade, Darwin, Northern Territory 0800, Australia   |  
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Ranked #11 of 38 Hotels in Darwin
Darwin, Australia
1 review
“Always Satisfied”
5 of 5 stars Reviewed 1 week ago

We stay at Double Tree by Hilton every year in December. My children participate in a dancing concert at the Entertainment Centre next door and we find it convenient to get accommodation in town. The dance troupe also holds a Kris Kringle function down at the restaurant/pool area and they are always fun. We are always happy with the great service with a smile we receive and the girls absolutely love the cookies. Never even bother looking for alternative accommodation because we know we are going to get the service, clean and comfortable accommodation and helpfulness every time.

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review, 6 days ago
Dear Jennifer Z

Thank you for your review. I am delighted that your stay with us was such an enjoyable one. It is always nice for us to have guests who regularly choose to stay at our hotel. Thank you for your ongoing support.

We wish you a wonderful Christmas and look forward to welcoming you back in 2015.

Kind Regards
Carey Osborne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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576 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Perth, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very friendly staff, hotel is clean and tidy presented well and didn't feel like I was away on business as the hotel is not too big. Rooms are spacious and have all amenities would definitely stay again

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review, 1 week ago
Thank you for your comments Liz B

The team and I are very happy that your visit with us was such a pleasant one and we look forward to seeing you again soon when you are next in Darwin.

Kind Regards
Carey Osborne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First thing is how expensive the internet is in Darwin. Its amazing how something that was set up by the military and was free can be so expensive in Australia.

I was put on a high floor which was interesting for the view, but there is nothing to look at in Darwin so it didn't matter.

I have really nothing bad or good to say about this hotel which is probably exactly what they are looking for.

The best part is the cookies at check-in. Ask for extra as they are amazing.

  • Stayed October 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review, 1 week ago
Dear EustacheDauger

Thank you for your review in regards to your stay with us in October. I am pleased that you enjoyed our world famous DoubleTree by Hilton cookie on your arrival to the hotel and is great to see that you rated the service extended to you by the team with 5 stars.

Once again, thank you and we hope to be able to welcome you back to a Hilton Worldwide hotel one day soon.

Kind Regards
Carey Osborne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney Olympic Park, Australia
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Wotif Mystery hotel deal. Initial impressions, old building and disappointment. But on entering the building it was very modern and done up, pleasantly surprised. On check in at 15:00 our room was not ready. Offered a room upgrade to a harbour view for $30AUD extra and accepted. A free house drink was offered while waiting for my room to be cleaned. While waiting at the bar enjoying the free house wine it was evident that everyone was waiting for there rooms to be cleaned, maybe an issue with staffing that day. Check in staff were pleasant and accommodating. After waiting 25 mins for the room I was given a free upgrade to a King Deluxe room. Rooms were all modern and everything you expected was there. It had a balcony, but the door to the balcony is a heavy glass door that clearly the salt water exposure has made the opening and closing quite difficult. On taking a shower the drain was blocked. No engineer on duty to fix the issue. No spare rooms available to change as rooms were fully booked out. A 50% refund was offered for the inconvenience. Based on a mystery hotel booking and the unlucky spade of events I'd not stay at this particular hotel again. If it was a positive experience I'd recommend them. No other issues though, just unfortunate issues. There are 2 DoubleTree hotels next to each other. Recommend checking into The Esplanade DoubleTree.

Stayed December 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review, 1 week ago
Dear Jason C

Thank you for your comments and I do apologise for the issues that you encountered in your bathroom during your stay and that our engineering team had left for the day and were unable to rectify the issue for you.

Jason C, I do hope that you will return to our hotel and allow us the opportunity to make things right for you. If I can be of any future assistance, please do let me know.

Kind Regards
Carey Osborne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australıa
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Double Tree Hilton Darwin was in an excellent location and within short walk to city shops. The staff were very friendly and hospitable and their service was exemplary. The rooms were vary clean and the beds very comfortable. The buffet breakfast was excellent.

Room Tip: All rooms were quiet. The A/C did not cause a problem with noise and of course in Darwin you need a...
See more room tips
  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review, 1 week ago
Thank you for your review wilbur12.

It is very pleasing to see that your stay with us was such an enjoyable one across all aspects of the service and offerings that we extend to our guests. I will be certain to share your feedback with the team.

Once again, thank you for your comments and we hope to see you again one day soon at DoubleTree by Hilton Darwin.

Kind Regards
Carey Osborne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darwin, Australia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice Hotel on the esplanade, neat fittings, good service. The restaurant is ok but a little pricey. Stayed a few days for work purposes with family 2 adults and 3 young children. They had a good swim at the pool

  • Stayed December 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review, 1 week ago
Dear Adam T

Thank you for your review. I am delighted that your stay at our hotel was an enjoyable one. The team and I wish you a wonderful Christmas and hope to see you back with us in 2015.

Kind Regards
Carey Osborne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darwin, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I loved my stay here, Staff on arrival were very helpfull and could answer any of my quieries. The beds are so comfortable. The staff are very helpfull. The view from the room over the bay for the sun set was awesome. It is walking distance to town and many attractions

  • Stayed November 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review, 3 weeks ago
Dear Jani O

It is great to see how much you enjoyed your stay with us. Thank you for your comments and we do hope to see you again when you next decide to stay in Darwin.

Kind Regards
Carey Osborne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Darwin

Address: 122 The Esplanade, Darwin, Northern Territory 0800, Australia
Phone Number:
Location: Australia > Northern Territory > Top End > Darwin
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 38 Hotels in Darwin
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree by Hilton Hotel Darwin 4*
Number of rooms: 184
Official Description (provided by the hotel):
DoubleTree by Hilton Darwin is accessible to Darwin CBD, vibrant Mitchell Street, Crocosaurus Cove and Darwin Wharf. The hotel features 24 hour reception and room service and hosts a breakfast in the poolside restaurant for those early risers who embark on day tours or business to the region. Restaurant overlooks the pool and surrounding gardens. ... more   less 
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