I booked in to this hostel for 6 nights, and after travelling for almost 19 months. . I would, hands down, say this is possibly the worst hostel I have ever stayed in.
I was greeted my a receptionist, mouth full of food (give your staff a break to eat, please! It was not pretty) who when I asked had any rooms, I got the reply 'no' and stared at blankly. Customer service? I think not. I then proceeded to ask when they did have rooms available; I should have never of bothered!!
I came back 2 days later, to be given the 'posh room' as the other guests called it. Posh. . Hahaha. It was gross. I have ants crawling all over my floor from under the door, that has a massive gap between door and ground, baby cockroaches in the sink, a shower, that one morning, didn't bother giving me any water, a fridge full of mould, and a fan that looks like it's not been cleaned for a decade. (also, your cleaners should check behind the tvs/fridges, don't know what you'll find.) also, an Irish guy with bedbugs did not do anything for the rep:)
The night manager one night, decided at ten to ten (cowboy timeeee) to tell me to turn my music down as it was late. (although the signs on the door say 11, I accepted) Yet my music in MY OWN 'POSH ROOM' was only this loud as the music in the hostel was overpowering ours. And also, the previous 2 nights, I had been kept up by the hostels music!
We went out to escape this place, and upon returning, the hostel was as lively as ever, with the night manager sitting with the guests making all the noise.
We paid better money for a 'better room'. . But all in all. . It was gross.
I hope this helps anyone else looking for at least a decent hostel in Darwin. . To stay clear. It's a hole:)
I look forward to your response (hmm hmm, excuse) to this:)
- Official Description (provided by the hotel):
- Frogs-hollow is a purpose built Backpackers in Darwin and has held on to that chilled out social style of travel- a laid back BYO everything style of backpackers. We are located opposite one of the prettiest parks in Darwin and have no nightclubs in our street so we are one of the quieter areas, in saying that we are often making our own noise and welcome people to play a guitar and have a sing along while the have a BBQ or swim in our pool. Our office hours are kept to a minimum to keep prices low low low and we have a no hassle you about tours policy where if you want it we will book it (no booking fees, and lic travel agent)but we will not actively interrupt your day to sell you one. Our free all you can eat breakie is basic cereals and toast and tea and coffee is out all day. Our big kitchen has all you need to cook and play and we have alot of fridge space. Frogs-hollow Backpackers is all about the independent free-spirited backpackers and we en-devour to provide an easy and cheap place to call home while you explore work or play in Darwin.You will need to bring your own towels and blankets pop a deposit on the plate bowl and cutlery set. We supply Pillows and sheets for the bed. We do not sell food or alcohol on premises but with a few giant fridges and Woolworths only a stroll away - you are sure to make yourself at home in no time. ... more less
- Reservation Options:
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