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“Great apartment” 4 of 5 stars
Review of Quest Alice Springs

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Quest Alice Springs
4.0 of 5 Hotel   |   9 & 10 South Terrace, Alice Springs, Northern Territory 0870, Australia   |  
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Hotel amenities
Ranked #1 of 16 Hotels in Alice Springs
Cairns, Australia
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
“Great apartment”
4 of 5 stars Reviewed June 17, 2014

We had a 1 BR apartment on the ground floor. Parking was a bit tight but certainly all was secure. Bottled water reasonably priced and complimentary plunger coffee was welcome, washing powder provided! Friendly and helpful staff both on check-in and check-out. Comfortable bed, big fridge, great shower over bath, not much of a view out of the window (carpark) noticed the BBQ area and the swimming pool but a tad cool to use either! Breakfast packs available to purchase but rather plain.

Room Tip: If you have much luggage then ground floor rooms would be best
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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145 reviews from our community

Traveler rating
    76
    58
    9
    2
    0
See reviews for
22
56
8
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 17, 2014

We have always experienced clean, comfortable rooms with Quest and this was no different. Great location, helpful staff, easy parking, value for money reinforced our choice to look for Quest on our travels.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestAliceSprings, Manager at Quest Alice Springs, responded to this review, July 28, 2014
Dear Wendy K,

We would like to thank you very much for taking the time to write this review.
We wish you safe travels and hope to welcome you back in the future.

Kindest regards,

Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 14, 2014

Having just returned home from a seven week stay at the Alice Springs Quest I would highly recommend this property to anyone, especially for a longer term visit. The staff were friendly and very helpful, even managing to juggle a last minute request for an upgrade in what appeared to be a busy time for them. For any stay longer than a few days, I would choose the one bedroom or larger, as these rooms include a lounge and larger dining area, along with in-room laundry facilities. That said, the communal laundry was kept immaculately clean, with free use of machines and washing powder.
I also appreciated the safe and secure feel of the place, an important aspect for sole female travellers. Close to the CBD, yet not so close as to be disturbed by the many goings on in this beautiful town. Thanks for a great stay, will be back soon

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestAliceSprings, Manager at Quest Alice Springs, responded to this review, June 17, 2014
Dear Wily_bear,

The Quest Alice Springs team would like to thank you very much for submitting this wonderful review.

We are delighted to read that you enjoyed your long-term stay with us and we look forward welcoming you back soon!

Kindest regards,

Management.
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Melbourne, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 12, 2014

We enjoyed a comfortable stay at Quest Alice Springs. The staff were very friendly and helpful. The location was good as it was easy to access the town centre but still enjoy the view across the Todd River. We would definitely stay there again.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestAliceSprings, Manager at Quest Alice Springs, responded to this review, June 17, 2014
Dear Wendy H,

We would like to thank you very much for writing your nice review.

Kindest regards,

Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 11, 2014

After talking with locals and reading reviews of other places in the Alice area I was a bit concerned about our rooftop gear getting stolen. Quest makes a big deal about their secure parking and building--and rightly so.
The staff was charming (thank you Chloe and Hano(?)and the one bedroom apartment had a great kitchen and in unit washer/dryer. Laundry soap was provided. After all the dust from travelling the outback that alone made it worth the stay. Free wifi was limited to a large amount daily and I never exceeded it despite heavy use. It isn't walking distance to shops but Alice isn't a town that made me feel like taking a stroll, especially at night.

  • Stayed June 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestAliceSprings, Manager at Quest Alice Springs, responded to this review, June 17, 2014
Dear Freetobme,

Thank you very much for taking the time to write this well-appreciated review.

We will pass on your compliments to the staff and hope to welcome you back in the future.

Kindest regards,

Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marcus Beach, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 1, 2014

We were pleased we chose to stay at Quest which is located away from any noisy areas around town. the overall experience was trouble free and relaxing. The staff very helpful, the room comfortable and very clean. Nice to be independent and have cooking facilities if needed. We would recommend this place for all those who would like to have clean, comfortable and secure surrounds.

Room Tip: If you cannot carry bags upstairs request downstairs room
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestAliceSprings, Manager at Quest Alice Springs, responded to this review, June 17, 2014
Dear Gwynne D,

Thank you very much for taking the time to write this positive review.

We hope to welcome you back next time.

Kindest regards,

Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 21, 2014 via mobile

Have just spent 6 nights in a one bedroomed apartment which was very spacious and had everything needed for a very comfortable stay. The staff were very helpful and the apartment serviced daily. Parking was very secure as the complex had security gates which were closed from 7pm until 7am and accessed using room keys. The main shops (Coles, Woolworths and the Todd Mall) were just under 1.5kms - walkable during the day, but not really recommended at night. The Gap View Tavern in Gap Road, had excellent meals, huge portions and very reasonably priced. We would certainly recommend Quest apartments and definitely stay there again if we ever return to Alice Springs

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestAliceSprings, Manager at Quest Alice Springs, responded to this review, June 17, 2014
Dear Sue M,

We are very happy to read that you had a very comfortable stay with us, and we look forward to welcoming you back when you are in the Alice next.

Kindest regards,

Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quest Alice Springs

Address: 9 & 10 South Terrace, Alice Springs, Northern Territory 0870, Australia
Phone Number:
Location: Australia > Northern Territory > Red Centre > Alice Springs
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 16 Hotels in Alice Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quest Alice Springs 4*
Number of rooms: 68
Official Description (provided by the hotel):
Quest Alice Springs is located within close proximity to the Central Business District. These superbly appointed serviced apartments will ensure your Alice Springs experience is a stylish and comfortable one. Our one, two and three bedroom apartments feature separate living & dining areas with balcony together with a fully equipped kitchen. The bathroom has shower over bath and private laundry facilities. The Studio apartments are open - planned and feature kitchenette facilities which are perfect for 1 - 2 guests. The bathroom has a shower. We also have one bedroom apartments with disabled facilities available. All apartments have reverse cycle air conditioning, LCD TV with Austar, DVD player & stereo, direct dial phones with voice mail and 400mb of free wireless internet per day. The superior spaciousness of the apartments allows for small meetings to take place or for larger meetings and conferences Quest Alice Springs has a dedicated Conference Room which accommodates up to 25 delegates. Quest Alice Springs also boasts complimentary secure on-site parking, key card security system to all areas and an alfresco barbeque area with an outdoor swimming pool. Quest's renowned personalised services such as restaurant chargeback, pantry shopping, breakfast packs, valet dry cleaning and secretarial services are also offered at Quest Alice Springs. Quest Alice Springs is ideal for business and leisure guests, either short or long term stays. ... more   less 
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