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“Just about ok.” 3 of 5 stars
Review of DoubleTree by Hilton Hotel Alice Springs

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DoubleTree by Hilton Hotel Alice Springs
4.0 of 5 Hotel   |   82 Barrett Drive, Alice Springs, Northern Territory 0870, Australia   |  
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Ranked #4 of 16 Hotels in Alice Springs
Stamford, United Kingdom
Top Contributor
82 reviews 82 reviews
24 hotel reviews
Reviews in 30 cities Reviews in 30 cities
41 helpful votes 41 helpful votes
“Just about ok.”
3 of 5 stars Reviewed yesterday NEW

Rooms were fine, the hotel is some distance from Central Alice. Restaurant proved to be inept at orders and food just about ok. They were busy at breakfast & kept running out of items on the buffet. Go with an en mind - this is the outback and the experience rewards it

  • Stayed October 2014, traveled as a couple
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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476 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
Truro, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The hotel is well maintained and the rooms clean, which is a must for everyone.

To make a stay excellent everything needs to be smooth and simple so you can enjoy stay. Which is not the case for me.

Check In went well, but problem 1 not free wifi in rooms. Cost and additional $25AUD per night. Some doubts at reception as to whether multiple devices can be used, so numerous people to ask. Finally sort it out, but come on wifi is a standard requirement.

Problem 2 my daughter ordered steak and ribs. Although the
waiter wrote the order down, the steak came blue when it was asked to be well done. The ribs came covered in an apple sauce which she didn't want. So had to be returned and consequently ate separately, I found the menu to be very limited and significantly reduced from the one advertised in the room. There is a Thai/Indian restaurant as well but there was no way to mix menus.

Would I stay again ? Yes as I felt comfortable at the hotel, but would not pay for overpriced and slow wifi and would eat out and not at the hotel.

Stayed December 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Top Contributor
52 reviews 52 reviews
52 hotel reviews
Reviews in 43 cities Reviews in 43 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel twice. The first time when it was a Crowne Plaza about 10 years ago. I have to say, apart from new signage and the chocolate biscuit that you get when you check-in, not a lot has changed. It's a nice hotel with a fairly large swimming pool. The restaurant serves up a pretty good breakfast too. However, the bedrooms could do with a refurb. It's a nice hotel though. There's limited choice in Alice and I would certainly return again. I also can't complain about the great price I paid either.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

The little 'acts of kindness' displayed by the staff at this hotel made my stay a memorable and relaxing experience. This hotel is a beautiful oasis in the middle of the heat of Alice Springs. With an impressive, stylish and spacious foyer and restaurants and green and shady grounds, this is a place to slow down and give yourself a break.

  • Stayed December 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

good clean and friendly hotel. i am happy with my stay the staff were efficient and always were there to help. the breakfast lacks the juicing facility which I have appreciated in the past. I would like to see this restored at the breakfast table

  • Stayed December 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
1 review
4 of 5 stars Reviewed 5 days ago NEW

Very helpful and friendly staff. Room clean and comfortable. Exceptional food in hotel restaurants. Hotel a little out of the main centre of Alice Springs, but Taxi fare less than $10.00. I'd recommend the hotel to visitors on business and tourists. Pool was very refreshing on a very hot Central Australian Summer's afternoon.

  • Stayed December 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast, Australia
1 review
4 of 5 stars Reviewed 1 week ago

I have stayed at this establishment 7 or 8 times over the past few months for 3 - 10 days at a time and rate this hotel highly and while it is probably the best hotel in Alice Springs, it provides good value for the money. It is a comfortable centrally located low rise hotel with good accommodations, friendly staff, a great breakfast buffet and a world class, yet inexpensive, Hanuman Indian-Thai Restaurant (not to be missed).

  • Stayed December 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Alice Springs

Address: 82 Barrett Drive, Alice Springs, Northern Territory 0870, Australia
Phone Number:
Location: Australia > Northern Territory > Red Centre > Alice Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 16 Hotels in Alice Springs
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree by Hilton Hotel Alice Springs 4*
Number of rooms: 235
Official Description (provided by the hotel):
DoubleTree by Hilton Alice Springs is located 15km from Alice Springs Airport and 500 metres from Alice Springs Convention Centre and Lasseters Casino. The hotel is a 15 minute walk or 4-minute drive from the town centre and adjacent to Alice Springs Golf Club, ranked in the top 10 best desert golf courses in the world! Experience eco-friendly luxury at the DoubleTree by Hilton Alice Springs hotel with views of the MacDonnell Mountain Ranges. Explore the rugged West MacDonnell Ranges, with their dramatic gaps and gorges, and the nearby red sand dunes. ... more   less 
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