and personnel. Nobody new how to correctly operate the air conditioning unit. We were told that if we left it on while we were out of the room that the room would cool down from a very warm 32C. When we returned the air conditioning was off. When I called the desk I was given poor information. I got angry because we were tired and hot so I hung up before I said something I would regret. When the desk called back all she could talk about was that I had hung up and offered no help. So we went down to the desk and the first words out of her mouth were, "You hung up on me." From then on it was a no win effort on my part to get the room cooled down. Finally """Ms. Pitt"" went up to the room and turned on the air. She then returned and totally ignored us. When I walked up to the desk she looked at me as if she had never seen me before. Finally we walked up to the room and she showed me that the air was on, on the way to the room she suggested that someone had been in the room and turned the air off. I told """Ms. Pitt"" that nobody had been in the room and her response was, "You don't know that". I finally figured out that the air had a timer and when I set it to 12 hours we had cooling for the rest of our stay. Another issue was that the ice bucket liner was broken and the lid had mold --- see my attached photo.
- Official Description (provided by the hotel):
- Chifley Alice Springs Resort combines efficient and friendly outback service with modern, comfortable facilities. Low rise architecture and lush green lawns contribute to the relaxed atmosphere of this award-winning resort, situated on the banks of the famous Todd River with its magnificent river red gums. Guests can relax in the stylish surroundings and enjoy a sumptuous full buffet breakfast, a la carte lunches, and contemporary cuisine dinners at the Barra on Todd Restaurant. Located adjacent to the restaurant, the Barra Bar offers guests the opportunity to surf the Internet while enjoying a drink from the fine selection of beers, wines, and cocktails. The 4.5 Star resort has 139 guest rooms and hotels facilities include 24 hour reception, FREE WiFi resort-wide, swimming pool, cardio room, free town shuttle, guest laundry, restaurant, bar and complimentary onsite parking. The hotel is only a five minute walk away from the town's bustling cultural, shopping and business centre. It is a convenient pick up point for the many local sightseeing tours available in and around Alice Springs, making Chifley Alice Springs Resort the perfect base for exploring the Outback attractions in and around the town. Chifley Alice Springs Resort is the perfect venue with well equipped with modern conference and meeting facilities for business events, functions, conferences, launches, weddings & cocktail parties. ... more less
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- Also Known As:
- Chifley Alice Springs Hotel Alice Springs