What can I say about my stay on the Curtain Springs Station?
Well, I was very, very disappointed.
Especially on their frequently advertised “Outback Hospitality”, or the lack there of.
The accommodation could make do. The budget room was indeed just that. A bed, 60cm of free room around its three sides and 2 bookshelves. The advantage being it took the aircon just minutes to get the temperature to 24°. But made it like you were sleeping in a meat locker. Not a problem as such. Just another experience. And the room was tidy.
The shared accommodations were a bit out of date, but everything worked and was as clean as could reasonably be. The room was A$ 65 a night, so reasonable money/value ratio for the region.
Food, drinks and petrol according to the region, so rather expensive. But the steak was OK.
What really disappointed me was the attitude and response I got when I returned to the station the second night I was there, and when I asked if I could make a phone-call to help out a company of 4 people that I encountered on the way home, who did run out of diesel. It was already pitch dark then.
I was immediately told to use the pay phone out the back. Maybe they don’t have a phone in reception/bar (didn’t ask, but would be surprised if they didn’t), they certainly did not offer to make the phone-call themselves. As would be very hospitable, me being a costumer and a foreigner. But no problem, I would use the phone outside. One was with prepaid cards, which I don’t have, and the coin operated one was being used by a girl. I waited, and the young man accompanying the girl asked if I would like to make a call as well (?). I told him that I had promised someone to make the call to help him out, and his immediate reaction was: “Where they Aboriginals?” I could have seen this one coming. I answered him they were. And again the foreseeable reaction came: “Oh, that happens all the time. Don’t pay any attention to them. They should know better.” I didn’t react on this, and just answered him that I had promised somebody to make the call, and that that was what I was going to do. He than grunted and told me it would certainly take more than half an hour to finish the call. And indeed, when the girl finished her call (after about 10 minutes), he took over and began talking himself, as there was absolutely no hurry. It was only 45 minutes later (I regularely checked) that I could finally make the call.
Now I don’t want to start a conversation here about the attitude towards the indigenous people, because that is not my point. My point is that I was the one who asked to make the call. Me, the paying costumer. I made a promise, and where I come from a man is as good as his word. They made it difficult for me to keep this promise, gave no help at all and even patronised me for it. Now, the guy on the phone was a German speaking (and probably German) station hand of this property. In Belgium we are still familiar with the way the Germans think about their fellow men, as they displayed in 1914 and 1940. Our countryside is full of graves (also Australian ones) to remind us. But this total lack of respect for me as costumer I have seldom seen before. Would it have been that big of a deal to interrupt his call for just 1 minute (that was as long as it took me)? Or would it have been that hard to let me use the office phone?
So if this is what “Outback Hospitality” is all about, I will kindly pass next time. If this is the attitude you are looking for, go ahead, otherwise just pay the extra few dollars and stay in the resort. It’s certainly more convenient, and I’ll bet you will be treated with more respect and professionalism.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.