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“Rated Highly” 5 of 5 stars
Review of BEST WESTERN PLUS Charles Sturt Suites & Apartments

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BEST WESTERN PLUS Charles Sturt Suites & Apartments
4.0 of 5 Motel   |   82 Tarcutta St, Wagga Wagga, New South Wales 2650, Australia   |  
Hotel amenities
Ranked #3 of 25 Hotels in Wagga Wagga
Nairne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Rated Highly”
5 of 5 stars Reviewed July 23, 2013

A group of friends and I stayed for 2 nights in an one of the apartments across the road and it was excellent. The staff were friendly and approachable and when we rang them to let them know our bathroom door was locked (possibly a mistake by room service) they were over within seconds to help us. Everything was clean and tidy, everything worked and the beds were some of the most comfortable ever. The shower was also one of the best showers I've ever been in! The kitchen was well stocked with utensils with a large fridge and oven.
The only thing I'd recommend is to add a colander to the kitchen and also a little instruction card for the stove (being the non-cooking type i found it to be confusing)

Room Tip: Get the apartments, top of bottom it doesn't matter, sound does NOT travel there!
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  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review, August 5, 2013
Dear James,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (02) 6923 4100.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Jamie Pascoe
General Manager
BEST WESTERN Charles Sturt Suites & Apartments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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102 reviews from our community

Traveler rating
    52
    45
    5
    0
    0
See reviews for
14
36
3
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Batlow, Australia
1 review
5 of 5 stars Reviewed July 22, 2013

Hubby and i had to stay overnight in Wagga Wagga, and we decided to stay @ the Charles Sturt .Well, may i congratulate you all, The staff were so very helpful, and the room was excellent.:)We stayed @ the motel maybe 2 years earlier, and to see the upgrades that have taken place in that time is wonderful.

Room Tip: Rooms on the south side are quieter
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie P, General Manager at BEST WESTERN PLUS Charles Sturt Suites & Apartments, responded to this review, August 5, 2013
Dear Stevenson2730 ,

Thank you for completing the survey regarding your recent stay at our property.

We are pleased you are happy with our recent refurbishment, we are always looking for new ways to improve your experience at the Charles Sturt Suites & Apartments. We will be making a few new additions in the next few weeks to enhance our guests stay. We hope you will come back and see us again soon and enjoy another memorable stay.

If I can be of assistance in the future, please don't hesitate to contact me at (02) 6923 4100.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Jamie Pascoe
General Manager
BEST WESTERN Charles Sturt Suites & Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NEWCASTLE
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 3, 2013

Nice place to stay, the menu is very limited and a bit over priced, but flavorsome. Service is good, reception staff are helpful and friendly. Handy location.

Great for a short business stay, don't know if I would stay for a long holiday.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 3, 2013

Quiet rooms, tidy and clean, comfortable beds, free WiFi, all our needs were taken care of, very helpful and friendly staff. An ideal location for a group of people and Definitely highly recommendable, thank you so much!!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
Top Contributor
72 reviews 72 reviews
35 hotel reviews
Reviews in 30 cities Reviews in 30 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed April 12, 2013

Stayed for one night. Room was good size. Had a good night's sleep. Quiet room.

I always judge a room on the bathroom. It might sound picky but I don't like to see any sign of mould. The shower had what looked like mould around the bottom tiles and only needed a touch of bleach. The base of the vanity taps needed a bit of Jif or Ajax and a toothbrush or similar would get rid of the gunk.

A couple of little things but attention to detail would bring it up to scratch.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 26, 2013

I spent two nights here and there were just lovely nights. The apartment was clean and spacious. The hotel provides room service and I will gladly stay there again.
The apartments also have there own laundry and plenty of parking space.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 22, 2013 via mobile

I have previously stayed at this hotel in a one bedroom apartment and was very impressed however this stay i needed different bedding configuration and stayed in a smaller room.
The bathroom is tiny and they only provide one small bath towel p/p.
Bedspreads had stains and really need to be replaced which is a little off putting and so does the fabric lounge.
Room was clean, air conditioner quiet and in a great location.
I think I will try and find something a little nicer for my next stay in Wagga

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Charles Sturt Suites & Apartments

Address: 82 Tarcutta St, Wagga Wagga, New South Wales 2650, Australia
Location: Australia > New South Wales > Wagga Wagga
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #3 of 25 Hotels in Wagga Wagga
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PLUS Charles Sturt Suites & Apartments 4*
Number of rooms: 31
Official Description (provided by the hotel):
Charles Sturt’s mission is to provide business travellers and other guests a home away from home in well-appointed, serviced accommodation in Wagga Wagga. In serving this mission, the proprietors have made every effort to ensure guests are comfortable and accommodation is of the highest possible standard. The four star Charles Sturt Suites & Apartments offers a variety of suites and room configurations in addition to self contained 1,2,3 and 4 bedroom serviced apartments near Wagga Wagga’s entertainment and business precinct. Charles Sturt Suites & Apartments take the utmost pride in providing a welcoming and enjoyable stay for all our guests. With all rooms recently undergoing refurbishments, guests will enjoy convenient facilities and modern amenities such as: • Luxurious and contemporary furnishings• Complimentary Wired broadband• Secure off street parking• LCD TVs with Austar• Fully Licensed a la carte Restaurant• Office facilitiesWe take pride in providing business clientele with excellent facilities and services to make their business trip to Wagga a successful one. Charles Sturt Suites & Apartments are perfectly positioned to take advantage of the many attractions Wagga and the Riverina has to offer. Wagga Wagga's shopping precinct, aquatic centre, bars & cafes and restaurants in Wagga Wagga are only a short stroll away making this serviced accommodation ideally located and highly accessible. We’re proud to be part of the Best Western Chain, with over 4000 properties in 80 countries, you can be sure that we know how to make our guests happy! Charles Sturt complies with the famous Best Western 200 point quality assurance check, so you won’t be disappointed. ... more   less 
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