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“Great location, less than great features” 3 of 5 stars
Review of The Australian Heritage Hotel

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The Australian Heritage Hotel
2.5 of 5 Hotel   |   100 Cumberland Street | The Rocks, Sydney, New South Wales 2000, Australia   |  
Hotel amenities
Ranked #84 of 183 hotels in Sydney
Willingboro, New Jersey
Top Contributor
83 reviews 83 reviews
4 hotel reviews
Reviews in 35 cities Reviews in 35 cities
41 helpful votes 41 helpful votes
“Great location, less than great features”
3 of 5 stars Reviewed April 8, 2013

The Australian Heritage Hotel wasn't what we were expecting, although we should've looked further into it when booking. When we arrived (and departed), there was no one working at the desk for the hotel, so we had to go looking for the bar manager, who appeared to be in charge of the hotel during his shift. He didn't seem happy about being pulled away to help us, but got us situated. The room was a good size, and the price was the most reasonable we found inside the city. In fact, the location is wonderful, and makes exploring the city, shopping, and restaurants a breeze to walk to. The benefits seemed to stop there though. There isn't any air conditioning, so unless you want it to be sweltering in your room, you have to turn on the ceiling fan (very noisy) and open the window (we ended up covered in mosquito bites). With the window open, we could easily hear all the bar patrons in the evenings, and the construction across the street early in the morning. Overall, stay here for the location, but know that the rest will feel like crashing on a friends couch.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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96 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
wigan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 31, 2013

So glad we found this place! It's just up the road from the bridge walk and after completing the walk in a storm I needed a pint and good food - enjoyed both at the Australian! This is a bar of real character a lot of the victorian character has been preserved - the bar and the lady's were great! This place is not posh - but who needs posh when proper food and ale are on offer - if you love pizza this is a special treat -enjoy

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Francisco, California
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 17, 2013

The Australian Heritage Hotel was one of the places I was researching for kangaroo meat earlier prior to my trip. I decided to put it in the back of my mind at the time as the main food offered are pizza's. Little to my surprise when we were walking around the Rocks area, there it was.

How perfect I thought. My partner and I both wanted to eat lunch after a long morning sight seeing. We ordered the pepper kangaroo pizza and the selection of dips. The local beer I decided to have was the Fat Yak, while my partner ordered his usual Guinness.

The selection of dips included a spicy bush tomato, hummus & baba ganoush with turkish bread. The bread was nicely toasted and fluffy. Out of the dips, I liked the spicy bush tomato and the baba ganoush. The bush tomato dip wasn't really spicy but more on the sweet side. The baba ganoush had a nice garlic flavor that stayed with me all day.

The pepper kangaroo pizza was pleasing. The kangaroo meat was slightly spicy and it was tender. The pizza crust was crisp and not to doughy.

The only thing that threw me off was that you have to pay for everything (food and beer) after you order it at the bar. But I guess that's the way it goes, as this place is really a pub.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Service
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nerang
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 12, 2013

first time stay for me, very comfortable and lovely old worldly rooms, the parlour room is just like being at yr nans house, just beautiful, continental brekkie and also complimentary yoghurt, juice and fruit during the day, also bottled drinking water in yr room, i will return to this gorgeous old aussie pub. keep in mind very steep stairs to walk up to rooms

Room Tip: stay on top floor, as the pub downstairs can get a bit noisy, although it closes at 12
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  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chicago, Illinois
Top Contributor
110 reviews 110 reviews
90 hotel reviews
Reviews in 39 cities Reviews in 39 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed March 9, 2013

This place was always busy when we stopped in. There serve a huge variety of beer and they have some very interesting pizzas, We stopped in twice for the Coat of Arms pizza (half Kangaroo and half Emu). The pizzas were great and the outdoor seating was always a plus. Just be aware that right around prime lunch and dinner times it will be difficult to get a table.

This is near the bridge climb so it makes a perfect stop for a beverage AFTER the climb to relax and eat.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Service
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Emsworth
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 28, 2013

This hotel is one of the oldest in Australia and is in The Rocks part of Sydney where the original settlement was founded. It is central and within easy walking distance of all the main attractions. My wife and I found it comfortable, clean, and good value, with good food and beer. It specializes in pizzas, and beer from a micro-brewery. We ate in early evening as it became packed with customers every night both inside and out while we were there. I am a real ale connoisseur and latched onto a dark porter like ale which was excellent, and I only found out when singing its praises on leaving, that it was in fact a dark lager.

Room Tip: Choose a room facing East away from the midday and afternoon sun.
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davis, California
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 20, 2013

The Australian Heritage hotel is located within walking distance of most of the sites in the Rocks. Our room was nice enough and the bathrooms were OK. The room was clean and there wasn't any noise from the bar. The staff always showed up when called. We didn't have any problems there. They do have very steep stairs so beware of that. The breakfast was enough not fancy. Met great people in the breakfast room which was also nice and sunny quite pleasant.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about The Australian Heritage Hotel

Address: 100 Cumberland Street | The Rocks, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #84 of 183 hotels in Sydney
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Australian Heritage Hotel 2.5*
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