This place is typical of many (most?) of the restaurants in Chinatown. Terrible service, incompetent staff and, worst all, bad food.
We requested brown rice in place of white rice with our main course. When the waiter set a bowl of white rice on the table he walked away. I called him over and said we ordered brown rice, not white. Then he bothered to tell us that brown rice was not available. Great communication skills! We ordered 2 beers. He brought the bottles, set them on the table and walked away. When I asked for glasses he acted surprised and brought them.
Since we ate here on a weekday the staff was not under pressure from weekend crowds. But after our waiter served the food he began to load beer into a cooler behind the cash register and carry on a long conversation with another employee. So we had to corral another waiter to get the check. The final insult was being charged for the tea placed on the table when we sat down.
The food ranged from decent to poor. A dish of sautéed green vegetables was cooked properly. The vegetables maintained their texture and the sauce complimented them. Chicken in a spicy sauce consisted of small pieces of white meat with a lot of attached skin. Unless you like a lot of rubbery skin you can spend some time separating the two. Even after all that work the result was a mess. Bad restaurants hide poor quality meat and fish behind heavy use of spices. RCS has this technique down pat.
If you want to eat in Chinatown I recommend Thai Home. It has two locations in the area and both are excellent. However, be warned that the one on Sussex is very loud and always has a line waiting outside. But the food is excellent and worth the wait.
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