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“Terrible service and bad food” 1 of 5 stars
Review of Red Chilli Sichuan

Red Chilli Sichuan
Shop 3, 51 Dixon St, Sydney, New South Wales 2000, Australia (Chinatown)
(02) 9211 8122
Website
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Ranked #1,371 of 5,322 Restaurants in Sydney
Price range: $0 - $30
Cuisines: Chinese
More restaurant details
Restaurant details
Dining options: Reservations
Neighborhood: Chinatown
Seattle
Senior Contributor
22 reviews 22 reviews
Reviews in 20 cities Reviews in 20 cities
77 helpful votes 77 helpful votes
“Terrible service and bad food”
1 of 5 stars Reviewed December 17, 2012

This place is typical of many (most?) of the restaurants in Chinatown. Terrible service, incompetent staff and, worst all, bad food.

We requested brown rice in place of white rice with our main course. When the waiter set a bowl of white rice on the table he walked away. I called him over and said we ordered brown rice, not white. Then he bothered to tell us that brown rice was not available. Great communication skills! We ordered 2 beers. He brought the bottles, set them on the table and walked away. When I asked for glasses he acted surprised and brought them.

Since we ate here on a weekday the staff was not under pressure from weekend crowds. But after our waiter served the food he began to load beer into a cooler behind the cash register and carry on a long conversation with another employee. So we had to corral another waiter to get the check. The final insult was being charged for the tea placed on the table when we sat down.

The food ranged from decent to poor. A dish of sautéed green vegetables was cooked properly. The vegetables maintained their texture and the sauce complimented them. Chicken in a spicy sauce consisted of small pieces of white meat with a lot of attached skin. Unless you like a lot of rubbery skin you can spend some time separating the two. Even after all that work the result was a mess. Bad restaurants hide poor quality meat and fish behind heavy use of spices. RCS has this technique down pat.

If you want to eat in Chinatown I recommend Thai Home. It has two locations in the area and both are excellent. However, be warned that the one on Sussex is very loud and always has a line waiting outside. But the food is excellent and worth the wait.

  • Visited November 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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36 reviews from our community

Visitor rating
    14
    17
    2
    0
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
west coast
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“Nice and spicy!”
4 of 5 stars Reviewed December 9, 2012

This place is near Darling Harbor. It serves southern chinese food with emphasis on spicy hot pots and generally spicy stuff. My kind of place! Most, but not all, clientele was Chinese (a good sign, IMHO) familes. Service wasn't exactly friendly but fairly fast. The food was excellent. We ordered two beef dishes (one stir-fry and another -- a hot pot). Both were very tasty.

Visited November 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
23 reviews 23 reviews
8 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
“Must try the fish special”
5 of 5 stars Reviewed November 8, 2012

Great spicy food. The hot pot fish is defin a must even if you're not into chilli food :)
Very nice atmosphere with nice cutlery and wooden Chinese tables and chairs.

  • Visited November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penang
Top Contributor
72 reviews 72 reviews
52 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
41 helpful votes 41 helpful votes
“Nice, nice, nice!”
4 of 5 stars Reviewed August 26, 2012 via mobile

Just back from dinner there. Have tried Sichuan food before while on business trip in China and this ones pretty nice, without the tongue numbing kick favored by leather-tongue Sichuan-ers.

Suggest try the pumpkin with salted egg and the sour & spicy vegetable fish.

Only 1 gripe, no baby chair though they have boosters.

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Want Sichuan food ? This is the real deal.”
5 of 5 stars Reviewed August 4, 2012

We had some Chinese businessmen visiting so we took them here. They loved it. Just like home and the serving sizes were terrific. Recommend the chilli fish.

  • Visited August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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