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“Great atmosphere, great cui sine, poor service and management” 3 of 5 stars
Review of Wildfire Restaurant Sydney

Wildfire Restaurant Sydney
Ground Level, Overseas Passenger Terminal, Circular Quay West | The Rocks, Sydney, New South Wales 2000, Australia (City Centre)
02 8273 1222
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Ranked #649 of 5,235 Restaurants in Sydney
Price range: $22 - $93
Cuisines: Brazilian, Steakhouse, Australian, Bar
More restaurant details
Restaurant details
Good for: Large groups, Doing business, Special occasions, Scenic view, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
Neighborhood: City Centre
Ancona, Italy
Top Contributor
98 reviews 98 reviews
62 restaurant reviews
Reviews in 48 cities Reviews in 48 cities
53 helpful votes 53 helpful votes
“Great atmosphere, great cui sine, poor service and management”
3 of 5 stars Reviewed July 5, 2013 via mobile

I think Aussies really need better hotel management schools. In Italy I am used to much better service in a upscale restaurant like this, and if I was the owner I would immediately fire the table manager. We were asked to be at the restaurant no later than 6.15 pm since they were fully booked for 7 but weren't seated before 7! Ok, it was a Friday night and the Lions match is at the stadium tomorrow but stil... not the best start. Naybe ys a way to boost bar drinks orders... After we ordered food and drinks, the starters (oysters and raw fish) arrived and no wine (Chandon). I had to ask 3 waiters to be finally served, after about 15 minutes, thanks to the only professional waitress there (Sarah). After she took care if us all went smooth but when we asked the bill... surprise! The two glasses of Chandon became eventually two bottles: 138 dollars instead of a total of 24 dollars! Sarah again came in help, correcting a gross management error (to be understating). In a summary: 5 stars to the kitchen and wine list, 0 to the service and management, apart from Sarah, blonde hair "angel" waitress fir my girlfriend and I tonight!

  • Visited July 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 5 of 5 stars Food
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373 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Milwaukee, Wisconsin
Top Contributor
149 reviews 149 reviews
46 restaurant reviews
Reviews in 60 cities Reviews in 60 cities
191 helpful votes 191 helpful votes
“Worst service in Sydney”
1 of 5 stars Reviewed July 5, 2013

We were walking around the area one afternoon, and on an impulse, decided to stop at their nice outside tables. We waited by a sign, about 2 minutes for the waiter, who took us to a table. gave us a menu. As I had a lot of time, eventually even counted. This was mid afternoon, winter, restaurant empty. Total of 20 people in the entire very large restaurant. At least two guys working at the bar, and 4 waiters, two outside covering a grand total of 8 customers.
We waited 25 minutes, nobody took our order. I went to the bathroom, passed by the waiter that showed us in, he was just chatting. i asked if he could take our orders. 15 more minutes, somebody else came. 15 more minutes, our drinks had not arrived.
I cannot comment on food because we quit, but with such an appalling service, I would recommend you just run away from this place (which is also very expensive).

  • Visited June 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Escondido, California
Top Contributor
97 reviews 97 reviews
66 restaurant reviews
Reviews in 36 cities Reviews in 36 cities
14 helpful votes 14 helpful votes
“Good oysters”
4 of 5 stars Reviewed July 1, 2013 via mobile

We dined here unexpectedly after just arriving in Sydney from US. We had a party of 11 but were seated promptly.

The oysters, prosciutto appetizer and pasta appetizer were excellent. Great wine menu too.

A few of us had the salmon for our Main course. The salmon was cooked perfectly however none of us like the black topping on the salmon. The rest of the group ordered steaks. We had mixed reviews. Two in our party had the ribeye steak but they were not consistent in size. One was thinner than the other steak. We also ordered t-bones and filets which were good.

We had salads with our meals which were very light on the dressing. We asked for more dressing and the salads were perfect.

The waitress seemed overwhelmed with our table. At first she was friendly but by the middle of the meal she was not and it almost felt like we were bothering her when we asked for things. She did receive help from the gentleman who originally sat us. He was helpful, patient and pleasant with us the entire time. He actually even said good bye to us when his shift ended.

If we were in town again I would return for the food. Perhaps the waitress was overwhelmed and just got in a bad mood. We were a big party however we ordered a ton of food, bottles of wine, cocktails, beer and after dinner drinks. Expensive bill and the waitresses' tip could have been more but we just tipped the minimum due to the way we felt half way through the service until the end of our visit.

  • Visited June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
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Mackay, Queensland
Reviewer
4 reviews 4 reviews
3 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
“World Class Sydney Restaurant”
5 of 5 stars Reviewed June 25, 2013

One of Sydeny's finest restaurants - superb food, great ambience, top wine list ... and the place to be seen rubbing shoulders with celebrities. What more could you want!

  • Visited September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Brisbane, Australia
Contributor
16 reviews 16 reviews
11 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Meat heaven!”
5 of 5 stars Reviewed June 24, 2013

The churrasco is a real treat if you're a meat lover - the waiters bring you succulent spit roasted meats on skewers until you feel like you can't take anymore! The atmosphere is amazing, it's always busy - and the service is excellent despite this. My mouth is watering just thinking of their food - I must go again very soon!

  • Visited April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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