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“Worst treatment I've ever encountered” 1 of 5 stars
Review of Chez Pascal French Restaurant

Chez Pascal French Restaurant
250 Rocky Point Rd, Sydney, New South Wales 2217, Australia
(02) 9529 5444
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Ranked #2,358 of 5,322 Restaurants in Sydney
Dining options: Reservations
Restaurant details
Dining options: Reservations
Sydney, Australia
1 review
3 helpful votes 3 helpful votes
“Worst treatment I've ever encountered”
1 of 5 stars Reviewed February 14, 2012

We made a reservation weeks ago for valentines day, and told them that we have a baby and pram. The staff said it was fine. We were also told that the menu had not been decided and that we would get a call from them before to let us know what the menu is.

We did not hear from them, and 2 hours before we were supposed to arrive, we called the restaurant to confirm the booking and to remind them we have a pram; the man who answered the phone was EXTREMELY rude and simply said 'we don't usually serve kids' and 'I dont know who took your booking but we have no place for your baby'. When my husband said that we obviously can't leave our son at home, the man said 'well what do you want to do about it '. Needless to say we did not end up going.

We are LIVID. I have never ever been treated like that, and it won't matter how good the food is, this sort of arrogance totally turned us off ever considering going there again. And we will let all our friends with kids know about it so they won't be subjected to the same treatment again.

Visited February 2012
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17 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Canberra, Australia
Top Contributor
75 reviews 75 reviews
51 restaurant reviews
Reviews in 24 cities Reviews in 24 cities
44 helpful votes 44 helpful votes
“Great little restaurant in Sydney's south”
5 of 5 stars Reviewed January 30, 2009

I've been going to this place for years, it's just so good. The food is simple but delicious, traditional French fare. If you're after nouveu French culinaire, this is not the place; but if you're after magnificent French onion soup and beef cheeks that can be cut with the back of a spoon, this is it.

The restaurant recently moved and despite preserving much of its old decoration, I think it's worse for it. The kitchen is now more detached from the restaurant. Nonetheless, the chef-owner's irrepressible personaility prevails as he bellows from the kitchen into the dining area. And the food is still as excellent.

One disappointment. I recently noticed that the head waiter, Pascal (the chef's son, after whom the restaurant is named) has left for other pursuits. This is a shame; he was excellent. The current wait crew are, frankly, a little ordinary and murder the French pronunciation. I do hope he returns one day.

I love this place, for its own fashionedness, its value for money and its pride in product. If only more Sydney restaurants were like this rather than their too obvious 'get you in, get you out' mentality. Speaking of Cronulla, Chez Pascal is on the boundary of Sutherland Shire, in the St George area on Rocky Point Road in Sans Souci.

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“The one & only best French restaurant you will find in Sydney. The food is always spectacular and you are not...”
5 of 5 stars Reviewed March 27, 2008

The one & only best French restaurant you will find in Sydney. The food is always spectacular and you are not rushed as it is mostly one sitting for dinner. This is truly a dining experience and the chef Philippe Lebreux is like no other. I can't wait to go back again. Note: address is now 440 Rocky Point Road

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“Great restaurant, great...”
4 of 5 stars Reviewed March 25, 2008

Great restaurant, great food, lively atmosphere, very loud chef who likes to sing "Happy Birthday"!!

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A TripAdvisor reviewer on Facebook
“Great little French place with eccentric owner/chef. Don't order ice cream with crepes Normandie!”
4 of 5 stars Reviewed December 19, 2007

Great little French place with eccentric owner/chef. Don't order ice cream with crepes Normandie!

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