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“Good Hotel in the heart of Darlinghurst” 3 of 5 stars
Review of Larmont Sydney by Lancemore

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Larmont Sydney by Lancemore
4.0 of 5 Hotel   |   14 Kings Cross Road | Potts Point, Sydney, New South Wales 2011, Australia (City East)   |  
Hotel amenities
Ranked #42 of 185 Hotels in Sydney
Certificate of Excellence 2014
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Good Hotel in the heart of Darlinghurst”
3 of 5 stars Reviewed November 8, 2012

Stayed in a courtyard room, good sized room and the bed was really comfy, one of the best beds that we slept in.

Loved having the Fitness First complimentary membership for the duration of the stay as most hotel gyms are distinctly average so appreciated the opportunity to have a proper workout.

Great location if you want to stay in the gaybourhood of Darlinghurst, lot's of great restaurants near by (would recommend Apollo and Bootleg) and loads of lovely places for Breakfast.

The staff on reception were friendly and helpful and they would have rated higher had had it not been for the last day when they messed up by temporarily losing one of our of bag

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantHotelSyd, Manager at Larmont Sydney by Lancemore, responded to this review, November 12, 2012
Dear ScottMckenna,

On Behalf of Diamant Hotel Sydney I would like to thank you for taking the time to write such a nice review.

It is wonderful to hear that you enjoyed your stay with us at Diamant and thank you for the kind mention of our staff.
I am sorry to hear of the mix up with your luggage but relieved to find that we were able find it in the end.

Our King size beds surely are comfy, we very much appreciate the notice and honoured you consider our beds as one of the best!
The location of our Hotel is fabulous and only footsteps away from those lovely cafes and restaurants you talked about, and we look forward to welcoming you back again shortly!

Warm Regards,

The Diamant Team
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501 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Southern
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 15, 2012

I have been spoilt by the staff at other 8Hotels. The staff here are good, but definately not as passionate and friendly as those at the Kirketon or Pensione. The room was a good size, but clear instructions for accessing wifi were not given, resulting in my having to ring the front desk as ask what was going on.
I had a room about the balcony rooms - not adviceable. It was also noticeable that the sound proofing to the outside was not as good as it could have been.

Room Tip: Ask for a higher floor away from the lifts.
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  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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DiamantHotelSyd, Manager at Larmont Sydney by Lancemore, responded to this review, October 17, 2012
Dear MightyHampster,

On behalf of Diamant Hotel Sydney I would like to thank you for taking the time to write us a fantastic review.

We are thrilled to hear that you enjoyed your stay and thank you for praising our wonderful staff. The walk that you detailed through the botanical gardens and towards the opera house is one of our favourites so are pleased to hear that you took the time out to enjoy this scenic walk that is made ever so easy due to our fantastic location.

With so many lovely restaurants under 50metres away from the door of our hotel we are spoiled for choice when it comes to breakfast, coffee lunch and dinner so we are happy to hear that you enjoyed some of our local eateries.

We hope to welcome you back soon and thank you again for the delightful review.

Warm regards,
Diamant Hotel Sydney
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Shanghai
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 9, 2012

The hotel is great for a easy stay in sydney. well located right next to kings cross and a great 20-30 minute stroll past finger wharf, through botanic gardens and onto the opera house. rooms are clean and modern, staff are uber friendly and a good choice if in town on business or to take in sydney for a couple of days like we did.

There's no breakfast in the hotel, so a little stroll just round the corner takes you to a whole street of cool coffee shops etc.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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DiamantHotelSyd, Manager at Larmont Sydney by Lancemore, responded to this review, October 17, 2012
Dear MightyHampster,

On behalf of Diamant Hotel Sydney I would like to thank you for taking the time to write us a fantastic review.

We are thrilled to hear that you enjoyed your stay and thank you for praising our wonderful staff. The walk that you detailed through the botanical gardens and towards the opera house is one of our favourites so are pleased to hear that you took the time out to enjoy this scenic walk that is made ever so easy due to our fantastic location.

With so many lovely restaurants under 50metres away from the door of our hotel we are spoiled for choice when it comes to breakfast, coffee lunch and dinner so we are happy to hear that you enjoyed some of our local eateries.

We hope to welcome you back soon and thank you again for the delightful review.

Warm regards,
Diamant Hotel Sydney
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whiskers13
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 1, 2012

This hotel is in a great location and is clean but that's about it. The pictures on the website certainly do not match up to reality. We stayed on level 3 and the carpet in the hallway was totally disgusting. It was clear that there has been some kind of leak as the water damage on the carpet was huge, it looked like it had never been cleaned. The walls were scuffed and the wooden floors very tired. As for our room, it was clean but again the carpet was dirty, walls covered in marks and scuffs. Wardrobe doors broken, shower badly designed so water went everywhere. My biggest gripe was the WiFi, it did not work the whole time we were there and reception simply said they did not know how to fix it. In this day and age this is not good enough, you can't offer something and fail to deliver. Our room was above the balcony rooms which was annoying at nighttime as people decided to party to the early hours.
I will not be staying at this hotel again nor do I recommend to anyone looking for top end 3* and above.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantHotelSyd, Manager at Larmont Sydney by Lancemore, responded to this review, October 15, 2012
Dear whiskers13,
I would like to thank you on behalf of Diamant Hotel Sydney for taking the time to review our hotel.
I am saddened to hear that our hotel did not meet your expectations. Diamant Hotel Sydney was refurbished just over 1 year ago and we pride ourselves on our cleanliness. Our carpets are professionally cleaned on a regular basis and we thank you for your comments regarding the “water damaged” look of the carpet. This unfortunate incident has come as a result of some of the rigorous cleaning methods of some of our carpet cleaners, and as a result we have reverted to a much more carpet friendly technique and thankfully our carpets are looking much more pleasing to the eye. Our wooden floors have also recently been rejuvenated and are now looking much better.
Thank you for your comments regarding the shower water dispersion in your room. We are currently looking into more efficient utilities to disperse the water in our showers and hope to be installing new devices very shortly.
I apologise for our WiFi not functioning to your standards. Our servers have since been overhauled to stop any data bottlenecks and also to allow more efficient connectivity to all which has remedied the connection issues to your device.
We maintain a strict “no-party” policy here at Diamant Hotel Sydney and I apologise that noise from lower rooms was an issue. Our rooms are very quiet, however as a result of our noted fantastic location, we can experience a little bit of noise on the occasional festive weekend in Sydney and I am sorry for any inconveniences that were caused. We will be certain to allocate you the quietest room possible if you are willing to stay with us again.
We would like to invite you back to our hotel to try our services again and see the true value that we can offer. Please feel free to contact any of our staff when you next plan to stay in Sydney as we would love to offer you a reduced rate for a return stay.
We hope to welcome you back to Sydney and thank you again for your time.

Kind regards,
The Diamant Team
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london
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 10 cities Reviews in 10 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 11, 2012 via mobile

Sydney is not a cheap place to stay. However I got a good deal at the Diamant and was pleasantly surprised by its comfort, size of room and the friendliness of staff. Its not 5 star but it was clean and modern and great location for the bustling Kings Cross area, and short walk to the centre.

Stayed September 2012, traveled on business
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DiamantHotelSyd, Manager at Larmont Sydney by Lancemore, responded to this review, September 20, 2012
Dear No1anorak,

On behalf of Diamant Hotel Sydney I would like to thank you for taking the time to review our hotel. Sydney can be a little pricey at times so we pride ourselves on offering the best comfort, service and value for money that we can and we are pleased to hear that you found us that way. It is great to hear that you enjoyed our spacious rooms and great location, as you mentioned we are very lucky to be located at the beginning of the residential area of Potts Point which keeps us close enough to the action but also just far enough to enjoy the beauty of the area in peace and tranquillity.

We look forward to welcoming you back soon.

Kind regards,
Diamant Hotel Sydney
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Melbourne
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 28, 2012

This hotel is in a great location and surprisingly quiet given its proximity to a very busy road. I enjoyed a good sized room with a very comfortable bed and a lovely large semi-private courtyard.
The let down was that he room was not adequately cleaned from the prior occupants with some rubbish left in a bin, the bathroom was smelly and there was an ice bucket in the courtyard with an empty bottle of Mumm Champagne (I was briefly excited discovering it but most disappointed to find it was empty).

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
8Hotels, Manager at Larmont Sydney by Lancemore, responded to this review, September 9, 2012
Dear RicDexter,

Thank you for taking the time to review our hotel. I sincerely apologize on behalf of Diamant Hotel Sydney for the lack of cleanliness in your room. This is highly unacceptable as we strive for a high level of cleanliness, but unfortunately our staff appear to have missed a few items in your room. I have discussed this shortcoming with our housekeeping staff to ensure that this will not happen again and I apologize once more for this oversight on our behalf.

Thank you for noting our great location - Although we are located in quite a busy area of Sydney, we are in the beginning of the residential district of Potts point so thankfully noise is kept to a very acceptable level while still keeping us close enough to enjoy all of the highlights of Sydney within a few minutes stroll from our doorstep. All of our rooms are quite spacious as you noted and the room that you stayed in features a lovely 15Sqm courtyard that is just perfect for a relaxing evening.

I do hope that you are willing to try us again and the next time we will arrange for an ice bucket with a full bottle of champagne to help maintain the excitement that you felt the last time that you were with us. Once again thank you for your very constructive comments and we hope to see you again soon.

Kind regards,
Diamant Team
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Abu Dhabi, United Arab Emirates
Top Contributor
85 reviews 85 reviews
39 hotel reviews
Reviews in 40 cities Reviews in 40 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed August 22, 2012

Diamant is a god hotel, but not ohmygodamazing. It's clean (enough) and the rooms are a decent size. I haven't spent much time in Sydney for the past 10 years, but I'm assuming it's probably one of the better hotels in the Cross.
The walls are PAPER THIN and I could hear everything the next door neighbours were saying (thankfully they were only talking, but I could imagine it would be a difficult night’s sleep if they were a little more vigorous).
Parking is an issue. Make sure you contact them well in advance to book one of their parking spots.
Ask for a room with a view, I did and they obliged. Lovely view of the Harbour Bridge, albeit framed by some pretty ugly buildings, but nice all the same.

Room Tip: Ask for a room with a view!
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  • Stayed August 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantHotelSyd, Front Office Manager at Larmont Sydney by Lancemore, responded to this review, August 30, 2012
Dear Frequent Traveller,

On behalf of the Diamant Hotel Sydney, I thank you for your constructive comments regarding your previous stay. We greatly appreciate all feedback from our guests, as it is only through first hand experiences that we can determine our stronger and weaker points as a hotel.
I note that you felt the cleanliness if the room was of an average standard, be assured I have discussed your comments with our Housekeeping staff to ensure this is changed as much as it can be with generic wear and tear of the rooms. I do apologise if this caused any inconvenience.
Secondly in regards to the thin walls, I am saddened to hear this affected your stay. I will be meeting with the Maintenance Managers to yield some possible resolutions to this when we decide to refurbish the hotel in the future.
On a positive note, our car parking arrangements have recently been amended. Although we still have numbered spots for guest usage, we have now teamed up with Bayswater Secure Car Parking. This now allows for extra parking spaces at a reduced rate of $55 for 24 hours. But it is still always a good idea to request a spot earlier rather than later as you suggested.
Again, we thank you for your comments and apologise if they above matters caused any discomfort to you. We hope to see you again in the near future.

Regards,

Diamant Team
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Additional Information about Larmont Sydney by Lancemore

Address: 14 Kings Cross Road | Potts Point, Sydney, New South Wales 2011, Australia
Location: Australia > New South Wales > Sydney > City East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites
Hotel Style:
#13 Spa Hotel in Sydney
#19 Business Hotel in Sydney
#39 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Larmont Sydney by Lancemore 4*
Number of rooms: 76
Official Description (provided by the hotel):
Located in the heart of the Darlinghurst, Kings Cross and Potts Point triangle, Sydney's premier entertainment and cultural precinct, the Larmont Sydney by Lancemore offers a sensual decor, generous proportions and the latest in-room luxury amenities. Only a 10 min stroll to Sydney's Town Hall, Financial District, Oxford St shopping, and the Woolloomooloo Wharf and short drive to Bondi Beach and the International airport, the Larmont's elegant design and world class views are matched only by breathtaking service and incomparable value. ... more   less 
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Also Known As:
Diamant Hotel Sydney - By 8 Sydney
Diamant Boutique Hotel
Diamant Boutique Sydney

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