We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice view - shame about the accommodation” 1 of 5 stars
Review of Oaks Goldsbrough Apartments

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Oaks Goldsbrough Apartments to your Saves list
Oaks Goldsbrough Apartments
4.0 of 5 Hotel   |   243 Pyrmont Street | Darling Harbour, Sydney, New South Wales 2009, Australia   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Offers & Announcements
TripAdvisor Autumn Offer!
Ranked #92 of 175 Hotels in Sydney
Auckland Region, New Zealand
Level Contributor
3 reviews
“Nice view - shame about the accommodation”
1 of 5 stars Reviewed December 27, 2013

Friendly staff and great location. Room had lovely views over Darling Harbour.
Room badly in need of refurbishment. Paint chipped off all woodwork, threadbare carpet, stained settee - no matching furniture. Badly fitted bathroom furniture where cupboard doors and drawers constantly opened by themselves. Windows were filthy. Communal area looked like cattle pens and are surely a health and safety risk. Insufficient lifts (3) to service hotel of this size, meant lots of waiting around. At 2.20 a.m. on Christmas morning the fire alarm sounded. Guests gathered in corridors and after approx 30 minutes an announcement over the speaker said we could return to our room. We weren't told what had caused the alarm to set off, and we spent a sleepless night wondering if it would happen again. We were too tired to enjoy Christmas Day. Would never stay here again and wouldn't recommend it to anyone. Should probably be a 2 star - only the view would give it a better rating.

Room Tip: Choose another hotel
See more room tips
  • Stayed December 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksGoldsbrough, Manager at Oaks Goldsbrough Apartments, responded to this review, December 29, 2013
Thank you for taking the time to share your post. I am sorry that your expectations were not met. We are currently embarking on a refurbishment of our apartments. We are aiming to lift the overall standard by modernising these rooms and bringing them inline with the 4 star standards of the Oaks vision. We are also looking at upgrading the lifts to improve the overall efficiency. The building meets all fire safety requirements and has 4 fully graded fire stairs. We do hope to have the pleasure of welcoming you back to our property in the near future to show you that we can provide an efficient and enjoyable experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,483 reviews from our community

Traveler rating
    258
    538
    325
    182
    180
See reviews for
380
414
73
256
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (438)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Chester
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed December 26, 2013 via mobile

The accommodation warrants 4* but I now deduct a star for NO FREE WIFI. The location is great and a harbour view is recommended. The accommodation is functional, comfortable and well equipped. We spent most of our time out and about but when we did crash out it was more than adequate.

Stayed December 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksGoldsbrough, Manager at Oaks Goldsbrough Apartments, responded to this review, December 26, 2013
Thank you for sharing your post. I am very pleased to hear that you found the location to be so convenient. In regards to the Wi-Fi services unfortunately this is through a third party provider however we have negotiated best rates including first 30 minutes free per day per room. We look forward to welcoming you back when you are next in Sydney.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Maine
Level Contributor
105 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed December 25, 2013

Whenever I stay in Sydney, I book at the Oaks Goldsbrough. It's a reasonably priced hotel that overlooks Darling Harbor. You can easily walk to plenty of restaurants and cafes. China Town is also nearby. The suites are clean, well-stocked, and roomy. Most importantly, the suites have a washer and dryer, which is convenient for someone like me that travels for long periods of time.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksGoldsbrough, Manager at Oaks Goldsbrough Apartments, responded to this review, December 26, 2013
Thank you for your feedback regarding your repeated visits. I am very happy to hear that you have had such pleasant experiences and we look forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancashire
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 23, 2013 via mobile

What a great place to stay. We had a one bedroom apartment overlooking Darling Harbour. It has recently been refurbished with quality fittings. We had everything we could need and many extras like maid service with clean towels everyday. We also had a washing machine and tumble drier, iron etc so we could keep up to date with the laundry. In the kitchen we had a full fridge freezer and microwave with a full size cooker. All of it was high quality. The bathroom was good with a bath and shower. Things like coffee, tea, milk, shampoos etc were replenished everyday too. The apartments were just behind the Harbourside Centre at Darling Harbour and there was a walkway to the centre straight from the hotel. The only downside is that there are no safety do sit boxes so precious documents like passports etc have to be left in the apartment of taken with you all the time. Otherwise a great stay. We hope to come back someday!

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksGoldsbrough, Manager at Oaks Goldsbrough Apartments, responded to this review, December 23, 2013
I appreciate you taking the time to share your positive experience at Oaks Goldsbrough Apartments. I am very pleased that you enjoyed the apartment and that the location and facilities were desirable for your needs while in Sydney. We look forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
355 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
4 of 5 stars Reviewed December 14, 2013

Oaks Goldsbrough Apartements is nice located very close to Darling Harbour. We stayed in apartment 659 for three nights, and we don´t have much to complain about.

Pros:
Great central location.
Two floors with a big main room with a very nice view.
Fast internet wi-fi available.
The main bedroom was very nice with a huge bed and great view.
Apartment was very clean and with all equipment necessary.
Helpful staff in the reception.
Swimming pool, gymnasium etc. available.

Cons:
The small bedroom had a view straight into the hall.
No balcony.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksGoldsbrough, Manager at Oaks Goldsbrough Apartments, responded to this review, December 14, 2013
I am very pleased that you enjoyed your stay with us at Oaks Goldsbrough Apartments. Thank you for your and the positive feedback regarding the location and the staff. We look forward to welcoming you back when you are next in Sydney.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
117 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 stars Reviewed December 12, 2013

Had relocated from Melbourne to Sydney and needed a serviced apartment whilst I found somewhere to live. Managed to get a great deal on a one bedroom apartment for the month.

Check in was friendly after you lugged your luggage up the stairs (this needs to be fixed with a small ramp). Headed up to level 9 to see my new "home" for the next month. The room had been recently refurbished. It had a nice view across Darling Harbour and the city skyline. The main room is a combined lounge/dining/kitchen which was just fine. The kitchen was showing its age a little but everything worked. There are also enough items to cook and serve with to make simple meals.

The bathroom is a decent size and includes a washing machine and dryer. Good pressure and hot water in the shower - always a plus. Towels are ok, some are nice and fluffy and others have seen their day.

Bedroom was quite small and not all that much storage or hanging space but I guess most guests are there only a few nights. Sheets were crisp and clean and pillows quite soft. Note that on a long term stay that the apartment is only serviced weekly.

I used the gym regularly and it has enough equipment to keep you entertained. The TV never worked the whole time I was there (should have been a simple fix I would have thought).

There are a couple of cafes on level two and there is a good IGA supermarket opposite the Novotel about 100 metres up the road. Access to Darling Harbour and the city was quick and easy.

They did have an issue with one lift whilst I was there and it was closed for about four days. It is amazing how much slowere getting about the hotel was with only two lifts.

Overall it was pretty good for what I wanted. I wouldn't choose this as a hotel stay for a couple of days but for a longer time it was good for me.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksGoldsbrough, Manager at Oaks Goldsbrough Apartments, responded to this review, December 12, 2013
Thank you for sharing your experience at Oaks Goldsbrough Apartments. I am very pleased to hear that you enjoyed your stay and the facilities within the apartment. We are looking at upgrading the lifts to improve there overall efficiency. Thank you for your kind words regarding the staff. I will be sure to thank them for their efforts. We look forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waikato
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 11, 2013

We have just returned from a trip to Sydney where we stayed in two two-bedroom apartments (there were 7 of us) at the Oaks Goldsbrough Apartments. This building has character and the apartments themselves are very spacious and very clean with good furnishings. I was told when booking the rooms that the whole building had been refurbished in January but the corridor (which is very unique) and bathrooms/kitchens were a little tired and definitely not refurbished - in fact they were the same as when I stayed about 6 years ago, and they were tired then (but still very clean). The location is fantastic and so handy to Darling Harbour, the Light Rail etc. The pool and gym are good too. One of our apartments was right on the end of the building up against the highway, however, it is double glazed so the traffic noise was not disturbing at all.

We did however, have two fire alarm incidents (one at midnight and the other at 9.00am in the morning). The midnight one was a little frustrating as after the initial fire alarm going off throughout the building telling us to wait for further instruction, there was no more communication for a further 15 minutes – a long time to wait when you don’t know if there is a fire or not, and are not sure whether to evacuate the building or not! Eventually we had to phone Reception to find out what was happening and were told that it was not a false alarm but ‘all under control now’ and that it was ‘safe’ to go back to bed. The entire building was then advised that it was a false alarm almost 10 minutes longer after this. The morning alarm had better and speedier communication. Apparently these fire alarm incidents are very common (two alarms last week too according to other guests) so be prepared.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksGoldsbrough, Manager at Oaks Goldsbrough Apartments, responded to this review, December 12, 2013
I appreciate you taking the time to share your positive experience at Oaks Goldsbrough Apartments. I am very pleased that you enjoyed the apartment and that the location and facilities were desirable for your needs while in Sydney. I thank you for your feedback regarding the Fire Alarms and to assure you strict review of the procedures has been implemented to ensure that instances such as these are not repeated. We do hope to have the pleasure of welcoming you back to our property in the near future to show you that we can provide an efficient and enjoyable experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...

Been to Oaks Goldsbrough Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Oaks Goldsbrough Apartments

Address: 243 Pyrmont Street | Darling Harbour, Sydney, New South Wales 2009, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Swimming Pool
Hotel Style:
#73 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $
Hotel Class:4 star — Oaks Goldsbrough Apartments 4*
Number of rooms: 325
Official Description (provided by the hotel):
Oaks Goldsbrough Apartments, offer central Sydney accommodation in an architecturally renovated historic landmark building. Situated in the hub of Darling Harbour and combining the charm and elegance of the 1800’s, with all the modern amenities for your business or leisure stay.With a magnificent neo-classical facade, original tallow wood floors and exposed ironbark columns featured throughout the hotel, as well as views from many of the rooms over the skyline of Sydney and one of its major attractions, Darling Harbour, Oaks Goldsbrough Apartments stands out. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Cheap Tickets, Odigeo, Priceline, Agoda and getaroom.com so you can book your Oaks Goldsbrough Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Oaks Goldsbrough Apartments Hotel Sydney

Owners: What's your side of the story?

If you own or manage Oaks Goldsbrough Apartments, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.