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“Fantastic location and awesome room” 5 of 5 stars
Review of Meriton Serviced Apartments Kent Street

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Meriton Serviced Apartments Kent Street
5.0 of 5 Hotel   |   528 Kent Street, Sydney, New South Wales 2000, Australia   |  
Hotel website
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Hotel amenities
Special Offer
Free Wi-Fi*
Ranked #10 of 183 Hotels in Sydney
Wellington, New Zealand
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
33 helpful votes 33 helpful votes
“Fantastic location and awesome room”
5 of 5 stars Reviewed August 22, 2013

I arrived late afternoon and was pleasantly surprised to find several reception staff eager to check me in. Amanda at reception was efficient, friendly and helpful.

The room I booked was a 1 bedroom apartment and the living space was huge with a small dining table and a large lounge with plenty of sofa space. The bedroom contained two single beds with enough room beside each bed to put your suitcase. The bathroom contained a shower/bath and was reasonable spacious.

Each morning I went to the fitness centre- this was fantastic. There was a huge pool with several lanes for laps, a spa pool that could probably fit 20 people, and a well-equipped gym. The gym itself contained a number of treadmills. a stepper, a rowing machine, an upright bike, and an inclined bike. All of the equipment functioned well. There was also a set of machine weights with 4 different exercise stations on it, 2 swiss ball and 2 exercise mats. The only thing missing was a rack of free weights.

The location of the hotel was fantastic. It was one block from Chinatown, just over a bridge to Darling Harbour, and a 25 min walk to Circular Quay. Fantastic!

I will definitely stay again and will recommend this to others!

Room Tip: Nothing wrong with level 18. No views but we were only there to sleep!
See more room tips
  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAKentStreet, Front Office Manager at Meriton Serviced Apartments Kent Street, responded to this review, September 2, 2013
Dear Geoff W,

Thank you for providing a detailed review following your stay at Meriton Serviced Apartments Kent Street, we appreciate your fantastic comments!

I am thrilled to hear that you enjoyed your stay with us in a one bedroom apartment and that the staff provided you with a warm welcome upon arrival. Thank you for your special mention of Amanda, she truly is a fantastic asset to the Meriton family!

It’s great to see that during your stay you took full use of the complementary leisure facilities such as the Gym, Swimming Pool, Spa and Sauna. The facilities are open daily from 6am to 10pm which allows an abundance of time to thoroughly relax and enjoy!

Geoff W, thank you once again for your great review, we hope to have the opportunity to host your next Sydney stay on your return from the “windy city” Wellington NZ!

Kind Regards,

Nico M
Senior Manager on Duty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,025 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (633)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hobart, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 22, 2013

Stayed for 3 days with husband recently. Asked for a low floor (scared of heights), a quiet room and checked that shower was accessible for husband with mobility issues. The service I received was EXCELLENT. I was contacted quickly after my online query and all our requests were covered. The contact person was very very friendly and helpful.
Our one bedroom unit was very nice, clean, comfortable and quiet.
The apartments are close to a shopping centre where you can buy meals to take back to the unit and a supermarket for all supplies. The unit had toiletries, washing up liquid etc so we only had to buy milk, bottled water, bread, etc.
The free city circuit bus is only a minute away. Great place to stay. Highly recommended.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAKentStreet, Front Office Manager at Meriton Serviced Apartments Kent Street, responded to this review, August 24, 2013
Dear EmBees2013,

Thank you for providing a review following your stay at Meriton Serviced Apartments Kent Street, it’s fantastic to read that your special low floor, quiet room request was granted and that you and your husband had an excellent stay with us!

I would have to agree with you about our fantastic location – we are only a few minute’s walk away from shopping centres, restaurants and supermarkets where you can either eat out or buy your own food and cook it in your own kitchen in your apartment! All of the apartments are fully equipped with everything you need to make a home away from home while in Sydney.

EmBees2013 we appreciate you taking the time to write a review, we look forward to hosting your next Sydney stay in the near future!

Kind Regards,

Nico M
Senior Manager on Duty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Top Contributor
80 reviews 80 reviews
64 hotel reviews
Reviews in 59 cities Reviews in 59 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 22, 2013 via mobile

The rooms are good. I booked 2 bedroom suites.

But nothing fancy or there isn't any factor that impressed me.

The only problem in the rooms were you can hear everyone down the street. Whether the windows were open or closed, it seems everyone who is talking on the busy street down or driving is in the room with you.

I was on the 19th floor. I dont think you will get a good nights rest at this hotel.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAKentStreet, Front Office Manager at Meriton Serviced Apartments Kent Street, responded to this review, August 29, 2013
Dear Salah S,

Thank you for providing feedback following your recent stay at Meriton Serviced Apartments Kent Street.

I am sorry to hear that you experienced some street noise from the apartment you were occupying, unfortunately as we are situated in Sydney’s CBD and surrounded by many other buildings some outside noise may be heard from selected apartments on lower floors of the building. Please accept my apologies if your rest was disturbed on this occasion.

Salah S, we hope that we have the opportunity to welcome you back to Meriton Serviced Apartments Kent Street again in the future, on you next return please don’t hesitate requesting a quiet apartment on a high floor and we will do everything possible to meet your special request!

Kind Regards,

Nico M
Senior Manager on Duty
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Lithgow, Australia
1 review
2 of 5 stars Reviewed August 21, 2013

The apartments are in a good location. This is why they are a very expensive place to stay. We received a disabled room which was not requested. Although I am glad they have these facilities for who may need them. When you dont get away very often you really dont want a disabled toilet, shower,kitchen etc. The bathroom was covered in water the whole time we stayed due to the disabled shower. There were no spare blankets or pillows in the apartment so I was freezing the first night of my stay. I also found for the price of the apaprtment it was then over charged for parking per night. This should be included or at a lesser price for guests. Overall not impressed with stay. I will look elesewhere in the future.

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAKentStreet, Front Office Manager at Meriton Serviced Apartments Kent Street, responded to this review, August 29, 2013
Dear Ally1884,

Thank you for completing a review following your recent stay at Meriton Serviced Apartments Kent Street, It is disappointing to read that your stay did not live up to expectations.

Please accept my apologies that the apartment that you were provided with was not to your preference; Meriton Serviced Apartments Kent Street does have a small amount of one bedroom disabled apartments which are designed to accommodate wheelchair access. We try where possible not to allocate these apartments unless requested however this proves to be somewhat difficult during high occupancy periods.

As you mentioned, we are located in a great location in the heart of Sydney city, the downfall to our fantastic location is that car parking rates in the city tend to be quite high. You will find that car parking rates for guests staying at Meriton Serviced Apartments Kent Street are in line with other five star hotels in the area.

Ally1884, thank you once again for providing feedback. We appreciate all guest feedback as this is a valuable tool which allows us to continually evaluate ourselves and find room for improvement on the services we provide and pride ourselves on. We hope to have the opportunity to welcome you back again in the future.

Kind Regards,

Nico M
Senior Manager on Duty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 21, 2013

We just got back from a vacation staying at Meriton on Kent. On booking, I asked for as high a floor as possible, with a view of Darling Harbour. They didn't disappoint. We walked into our room and were blown away by the gorgeous harbour view from the balcony of our 1 bed apartment on the 45th floor.
Staff were incredible, nothing was too much trouble, even posting our postcards for us. The concierge, Josh, was a gem. When our driver to the airport failed to show, he quickly organised a taxi for us and carried our bags out. He is a staff member you should be very proud of.
Apartment itself was of a very high standard, had everything we needed for a leisurely stay and plenty of room. Great beds, very comfortable. Spa on 15th was great too.
We'll likely be back late next year for another vacation and once again will be staying at the Meriton on Kent. Faultless!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAKentStreet, Front Office Manager at Meriton Serviced Apartments Kent Street, responded to this review, August 22, 2013
Dear Kerryn C,

Thank you for your wonderful review of Meriton Serviced Apartments Kent Street.
I am delighted to read that your high floor request was granted and you were able to enjoy the magnificent view of darling harbour from your apartment. As we are located in the heart of Sydney city, our Sky-View apartments have beautiful views of Sydney and beyond.

Thank you for you positive appraisal of the team, receiving compliments such as yours motivates the team to strive and provide exceptional service to our guests. I have also passed your compliment to Josh, he certainly is a great asset to Meriton Serviced Apartments Kent Street.

As you kindly mentioned, Meriton Serviced Apartments Kent Street provides guests with the full package – oversized, modern, fully equipped apartments with complementary facilities such as a full length swimming pool, gym, sauna and spa.

Kerryn C, thank you for your wonderful review and for choosing to use Meriton Serviced Apartments as your preferred accommodation provider.

Kind Regards,

Nico M
Senior Manager on Duty
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 21, 2013

Thanks to Meriton staff. We had a great night at Meriton on Kent. Location is fabulous- close to all facilities. Had 2 rooms both furnished well with all that is needed. A really positive experience thanks again. Will surely be back.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAKentStreet, Front Office Manager at Meriton Serviced Apartments Kent Street, responded to this review, August 24, 2013
Dear Campos55,

We are thrilled to read that you had an enjoyable one night stay with us at Meriton Serviced Apartments Kent Street!

We certainly are lucky to be situated in such a central city location, close to an array of restaurants, public transport and famous Sydney attractions.

We are delighted to have provided you with a positive experience; we hope to provide you with many more positive stays in the near future!

Kind Regards,

Nico M
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
5 of 5 stars Reviewed August 21, 2013

I loved this place. It was great value for money. The apartment was very clean and tidy and incredibly quiet for a busy location. It was a short walk to the city centre, Darling Harbour and China town. We found a fabulous Malaysian restaurant called Malay Village close to the hotel and although the hotel is surrounded by lots of restaurants we couldn't resist returning to sample more roti. The Hotel staff were very helpful and friendly. I am looking forward to staying here next time I visit Sydney.

Room Tip: All rooms include internet.
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSAKentStreet, Front Office Manager at Meriton Serviced Apartments Kent Street, responded to this review, August 22, 2013
Dear Debem,

Thank you for your review following your recent stay at Meriton Serviced Apartments Kent Street.
We are extremely pleased to read that you had an excellent stay and enjoyed your experience with us. Thank you for your mention about our fantastic location, we certainly are lucky to be centrally located, within walking distance to all the best shopping and sights Sydney has to offer.

We are also fortunate to have a wonderful team here at Meriton Serviced Apartments Kent Street who are dedicated to making our guests experiences truly memorable, I am pleased to read that you enjoyed the high level of service provided to you!

Once again l would like to thank you for your review and positive feedback. The team and I are excited to welcome you back again soon!

Kind Regards,

Nico M
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meriton Serviced Apartments Kent Street

Address: 528 Kent Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Sydney
#10 Best Value Hotel in Sydney
#12 Family Hotel in Sydney
#12 Romantic Hotel in Sydney
#13 Business Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Meriton Serviced Apartments Kent Street 5*
Number of rooms: 431
Official Description (provided by the hotel):
Meriton Serviced Apartments Kent Street positions you in the heart of the city with an impressive 431 apartments consisting of studio, one, two and three bedroom configurations all with luxury finishes. Here all the nightlife and entertainment options are so close you will really need to stay an extra night with so much to do.We are situated right in the Spanish Quarter and a minutes’ walk from Chinatown. With one of the many lively pubs or bars so close the action never stops as there is always something new to see and discover. Enjoy the trend-setting shopping just across the street at the new World Square Shopping Centre, enjoy a show at the Entertainment Centre or see the latest release movie on the big-screen at Event Cinemas - all right on our doorstep. Plus all of Sydney's major attractions are all within walking distance; Darling Harbour (IMAX), Cockle Bay Wharf, Queen Victoria Building, Sydney Aquarium, Powerhouse Museum, Sydney's business district, many corporate headquarters and Law courts. The oversized fully equipped apartments designed for living will allow for the most comfortable stay in apartment accommodation in Sydney. Each apartment has a kitchen (studios have kitchenettes), and a separate laundry, which includes clothes washer, dryer, iron and ironing board. The apartments are also fully air-conditioned and most have opening windows and balconies to allow for fresh air. This property is the last designed building of the world famous Australian designer, Harry Seidler. Why stay in a hotel, when you can stay in a iconic Meriton Serviced Apartment! ... more   less 
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Also Known As:
Meriton Serviced Apartments Kent Street Hotel Sydney

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