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“Pleasant, responsive staff, functional room” 4 of 5 stars
Review of Meriton Serviced Apartments Kent Street

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Meriton Serviced Apartments Kent Street
5.0 of 5 Hotel   |   528 Kent Street, Sydney, New South Wales 2000, Australia   |  
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Hotel amenities
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Free Wi-Fi*
Ranked #10 of 183 Hotels in Sydney
wi
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
“Pleasant, responsive staff, functional room”
4 of 5 stars Reviewed May 8, 2013

Well-trained and responsive staff made for a pleasant stay. The room was fine - not quite up to what I'm used to in a Residence Inn, but it did the job. Small furnished kitchen, fridge, and combo washer/dryer. A bit rough around the edges, but overall worth the price.

Only real complaint is the poorly laid-out and tired workout room. 70's era universal gym the only weight option.

Good location close to Town Hall station which will get you anywhere.

Internet was speedy, unusual for Australia in general.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel L, Front Office Manager at Meriton Serviced Apartments Kent Street, responded to this review, May 10, 2013
Dear badbucky,

Thank you for your feedback about thoughts on your recent stay at Meriton Serviced Apartments Kent Street, we appreciate all feedback as it allows us to improve on the services we provide and pride ourselves on.

The staff at Meriton Serviced Apartments Kent Street strive to provide personalized, five star service and I’m pleased to see that you were happy with the service during your stay!

Thank you for your feedback about the Gym, your comments are valuable and we will assess them the next time we look at refurbishing or upgrading.

Badbucky, thank you for your feedback, we do hope you choose to stay at Meriton Serviced Apartments Kent Street on your next return to Sydney!

Kind Regards,

Nico M
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,097 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (654)
Date | Rating
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  • Dutch first
  • English first
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English first
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 8, 2013

Extremely good location, walking distance to restaurants, cinema, Coles and Woolsworth, Chinatown and Darling Harbour.

The 2 and 1 bedroom apartments are wonderfully spacious, with a big balcony. Had a high-floor apartment with the balcony windows sealed, so that was a little stuffy.

Kitchen area is well-equipped, and looking across the living and dining area so that you can admire the Sydney skyline while preparing food and drinks.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel L, Front Office Manager at Meriton Serviced Apartments Kent Street, responded to this review, May 10, 2013
Dear Ongys80,

Thank you for providing feedback about your recent stay at Meriton Serviced Apartments Kent Street!

As you noted, Meriton Serviced Apartments Kent Street has the full package – located in an ideal city centre location, oversized fully equipped apartments and fantastic sky-view apartments that provide that extra special touch!

Ongys80 thank you again for your review, we hope to have the pleasure of welcoming you back to the Meriton Serviced Apartments collection in the near future!

Kind Regards,

Nico M
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2013

Meriton Kent Street is a really good place to stay in Sydney. Its very close to Town Hall train station and the apartments are always very well maintained, clean and good value for money. I stay here often on business and the staff are always friendly and willing to help with directions, restaurants and infromation about the area etc.

Room Tip: Use Meritons own site to book and ask for upgrades when you check in
See more room tips
  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel L, Front Office Manager at Meriton Serviced Apartments Kent Street, responded to this review, May 10, 2013
Dear Phil G,

Thank you for writing a review on your recent stay! I’m pleased to see that you choose to use Meriton Serviced Apartments Kent Street as your preferred accommodation provider when travelling to Sydney!

As you noted, we are located in an ideal city centre location which makes it very convenient for dining, shopping and accessing public transport.

Thank you for your kind words about the staff, I have passed on your positive feedback and they were thrilled to hear you appraisal!

On behalf of the team at Meriton Serviced Apartments Kent Street, we would like to thank you for your feedback and we look forward to your next return!


Kind Regards,

Nico M
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 8, 2013

A nice clean and comfortable room, a bonus having a king size bed in a studio apartment. There were a couple of points on the downside though; noise from the neighbours was very loud - perhaps people could be told to close doors quietly? and the bathroom toiletries were just awful. i know they are a 'name' brand but they really were very poor quality.

Room Tip: i'd go for a higher floor if road noise bothers you. It's a very 'happening' area a...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel L, Front Office Manager at Meriton Serviced Apartments Kent Street, responded to this review, May 9, 2013
Dear iCat_351,

Thank you for sharing your thoughts about your recent stay at Meriton Serviced Apartments Kent Street!

As you noted, our studio apartments are fully equipped with a full King Size bed and kitchenette.

I was surprised to see your comments in regards to the bathroom amenities as more than often the feedback we receive is very positive. I do believe this comes down to personal preference however I will share your thoughts with our Executive Housekeeping Manager.

In relation to your feedback about loud noise from neighbouring apartment doors, please be advised that we have a 24 hour security team onsite who are here to assist with any security, disturbance or noise concerns. Please don’t hesitate to contact reception at any time during your stay by dialling “9” on your in room telephone and our friendly staff will more than happy to assist you with any concerns or queries you may have.

iCat_351 thank you again for providing feedback about your recent stay. The team and I hope to have the pleasure of welcoming you back to Meriton Serviced Apartments Kent Street in the future!

Kind Regards,

Nico M
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 7, 2013

Stayed at the Meriton for three nights with my wife and our adult son & his partner. Both bedrooms were clean and well provisioned with towels & pillows. Booked a Skyview / Darling Harbor room, which had a very good view from Botany Bay to Darling Harbor - could just see the free fireworks on the Saturday night. The one negative is noise - you need to keep the windows closed or the noise comes in - not a hotel issue, just Sydney!. With the windows and balcony door closed the noise is acceptably muted.
Service staff - both reception and housekeeping - were very pleasant and helpful.
The local shops, restaurants are great - supermarket within 200 metres and convenience store 50 metres. Many Spanish restaurants in Kent & Liverpool Streets, just below, as well as various Asian eateries. Darling Harbor itself about a ten minute walk away.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel L, Front Office Manager at Meriton Serviced Apartments Kent Street, responded to this review, May 9, 2013
Dear JT1952_13,

Thank you for choosing to write your first Trip Advisor review about your recent stay at Meriton Serviced Apartments Kent Street and welcome to the Trip Advisor community!

I was pleased to see that you enjoyed your recent stay with us and the apartment met you and your family’s needs while on holiday in Sydney! As you mentioned, the Sky-View apartments give that extra special touch especially when you get to experience the Darling Harbour Fireworks from your apartment balcony!

Thank you for your appraisal of the staff, the staff at Meriton Serviced Apartments Kent Street strive to provide a first class service and it’s great to see that you were happy with the service during your stay!

JT1952_13, thank you again for sharing your experience about your recent stay, it not only aids us with improving the services we provide but also helps other travellers in finding the best place to stay while in Sydney – Meriton Serviced Apartments Kent Street!

We look forward to your next return!

Kind Regards,

Nico M
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra
2 reviews
5 of 5 stars Reviewed May 6, 2013

Meriton Kent St is highly recommended. We were able to have dinner with friends in our apartment before going to a show just down the road at the Capital theatre. Everything very clean and high quality. Great views from the top of the building and love the well equipped kitchen, king size bed and balcony. Prices can vary but some nights you get all this for the same price as a pokey motel room.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel L, Front Office Manager at Meriton Serviced Apartments Kent Street, responded to this review, May 9, 2013
Dear MBPCanberra,

Thank you for completing a five star review on your recent stay at Meriton Serviced Apartments Kent Street, we truly appreciate your kind words especially “can’t beat Meriton”

As you mentioned, we are located in a fantastic city centre location which makes it very easy and convenient to access restaurants, shopping centres and attractions such as the Capitol Theatre.

Meriton Serviced Apartments provides oversized, fully equipped apartments; you can even book a Sky-View apartment which gives you fantastic views over the city and beyond!

MBPCanberra, thank you again for your fantastic review, on behalf of the team we look forward to your next return to Meriton Serviced Apartments Kent Street!

Kind Regards,

Nico M
Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
australia
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 6, 2013

My husband and i stayed in a 1 bedroom apartment on may 3rd. Lovely spacious and clean apartment. Large balcony with sweeping views of the sydney skyline.
The rooms had modern furniture and were very clean and well manitained.Tthe staff were friendly and very helpful.We would highly recommend this apartment to others.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel L, Manager at Meriton Serviced Apartments Kent Street, responded to this review, May 7, 2013
Dear sbgilly,

Thank you for completing a review on your recent stay, I’m please to see that you enjoyed your stay with us!

As you noted, our sky view apartments are very special and looking over the the Sydney City skyline is certainly worth the return visit to Meriton Serviced Apartments Kent Street.

We look forward to seeing you on your next return to Sydney!

Warm Regards,

Nigel L

Senior Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meriton Serviced Apartments Kent Street

Address: 528 Kent Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Sydney
#9 Best Value Hotel in Sydney
#12 Romantic Hotel in Sydney
#12 Family Hotel in Sydney
#13 Business Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Meriton Serviced Apartments Kent Street 5*
Number of rooms: 431
Official Description (provided by the hotel):
Meriton Serviced Apartments Kent Street positions you in the heart of the city with an impressive 431 apartments consisting of studio, one, two and three bedroom configurations all with luxury finishes. Here all the nightlife and entertainment options are so close you will really need to stay an extra night with so much to do.We are situated right in the Spanish Quarter and a minutes’ walk from Chinatown. With one of the many lively pubs or bars so close the action never stops as there is always something new to see and discover. Enjoy the trend-setting shopping just across the street at the new World Square Shopping Centre, enjoy a show at the Entertainment Centre or see the latest release movie on the big-screen at Event Cinemas - all right on our doorstep. Plus all of Sydney's major attractions are all within walking distance; Darling Harbour (IMAX), Cockle Bay Wharf, Queen Victoria Building, Sydney Aquarium, Powerhouse Museum, Sydney's business district, many corporate headquarters and Law courts. The oversized fully equipped apartments designed for living will allow for the most comfortable stay in apartment accommodation in Sydney. Each apartment has a kitchen (studios have kitchenettes), and a separate laundry, which includes clothes washer, dryer, iron and ironing board. The apartments are also fully air-conditioned and most have opening windows and balconies to allow for fresh air. This property is the last designed building of the world famous Australian designer, Harry Seidler. Why stay in a hotel, when you can stay in a iconic Meriton Serviced Apartment! ... more   less 
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Also Known As:
Meriton Serviced Apartments Kent Street Hotel Sydney

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