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“Does the job” 4 of 5 stars
Review of Meriton Serviced Apartments Danks Street, Waterloo

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Meriton Serviced Apartments Danks Street, Waterloo
5.0 of 5 Hotel   |   30 Danks Street | Waterloo, Sydney, New South Wales 2017, Australia   |  
Hotel website
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Hotel amenities
Special Offer
Free Wi-Fi*
Ranked #19 of 182 hotels in Sydney
Sydney, Australia
Top Contributor
57 reviews 57 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Does the job”
4 of 5 stars Reviewed April 26, 2013

We stayed one night in these apartment. It was clean, well appointed and comfortable. Although the apartment address is on Danks street, our apartment was on street level, on South Dowling Street, so road noise was evident but not so much that it was annoying. Good location, the apartment had all we needed. It was over two levels with the bedroom on a mezzanine level. The bathroom was quite small, you had to close the door to get access to the toilet. There was a toilet downstairs as well which was a plus. Free wifi which was good. Friendly, helpful staff, we couldn't figure out how to get to our apartment as you had to leave the reception area, go outside the building and access it from the street, had to get reception to come out and show us how to get in as it isn't obvious. Good security as it is quite literally on the street, lots of locks and fences for privacy.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kylie N, Manager at Meriton Serviced Apartments Danks Street, Waterloo, responded to this review, April 30, 2013
Dear Giusee L,

Thank you for taking the time to share your review on TripAdvisor. As a senior contributor your thoughts are certainly well respected.

Having been built primarily to be used as a residential complex, Meriton Apartments Waterloo are perfectly positioned to provide a “home away from home” experience. This does however come with certain peculiarities such as access to some of our street level 1 bedrooms as you have discovered.

We are thrilled that you found our apartments had "all that you needed" and are grateful for your response on TripAdvisor.

Kind regards,

AdamD
Senior Manager On Duty
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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English first
Canberra, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 23, 2013

The hotel is excellently located but a major disappointment was the fact that the advertising gives the impression there is a pool and fitness centre on site - there isn't - there's a pool and fitness centre open to the public which we were advised on arrival was four minutes' walk away. We felt dudded! It's one thing to hop in the lift to go for a swim and quite another to embark on a four minute walk in the pouring rain with toddlers in tow. Needless to say, we didn't use the 'facilities within the complex' during our stay.

Stayed April 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kylie N, Manager at Meriton Serviced Apartments Danks Street, Waterloo, responded to this review, May 1, 2013
Dear Tess5869,

Thank you for taking the time to post of your disappointment regarding your recent experience with Meriton Waterloo. As a group we welcome all forms of feedback as it does enable us to improve on the service we offer.

As you have described, our gym and pool facilities are located a short walk away in the Crown Square fitness center, as part of the broader Meriton Waterloo Village. These facilities are only accessible by Meriton residents and our Serviced Apartments guests.

I can assure we did not intentionally set out to deceive by our ambiguous website description and have subsequently altered the wording as a direct result of your comments.

I am sincerely heart broken by the fact that you and your family “felt duded” and more so for the fact that your special weekend away was dampened being unable to make use of the facilities due to the inclement weather.

Tess5869 we very much appreciate the feedback you have provided and do hope you will choose to stay with us again on a future occasion.

Kind regards,

AdamD
Senior Manager On Duty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, South Australia
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 20, 2013

The apartments are either studio or two-bedroomed. We shared the latter, on a five-day business trip to Sydney. This was our second visit.

The location is handy to shops, cafes and restaurants and althought the streets are quite busy in this "apartment neighbourhood", most of the street sounds can be shut out effectively. Despite a 'no-party' rule, though, someone's celebrations on the first night were evident to everyone in our section of the complex.

The apartments provide everything you could need and are extremely spacious and well appointed. The furnishings are tasteful and very well maintained. The second bedroom (upstairs) has its own bathroom and sharing therefore combines economy with privacy.

Daily service is thorough and non-intrusive and desk staff are helpful and courteous.

Security is a priority and while this is welcome, access to floors other than your own is denied, which makes it difficult to meet your colleagues anywhere other than Reception or Level 4.

Despite numerous attempts, the free wifi was non-functioning - at least on Level 10.

A very good base for business or leisure and competitively priced.
Highly recommended.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kylie N, Manager at Meriton Serviced Apartments Danks Street, Waterloo, responded to this review, April 30, 2013
Dear Janette07,

Thank you for posting such a well written review of your recent stay with us.

Describing Meriton Waterloo as a “fuss free, elegant setting” is quite an apt description. We do pride ourselves on offering spacious well equipped apartments staffed by friendly and conscientious staff and to hear this from a senior contributor certainly proves we are on the right track.

We do certainly place a high emphasis on security and it does concern me that someone’s “celebrations” were heard throughout a section of the building and not shut down earlier. We hope all of our guests enjoy them selves, however this should not be at the expense of other guests of ours.

Thank you again for taking the time to write of your recent stay with us, we look forward to welcoming you back on your next business trip.

Kind regards,

AdamD
Senior Manager On Duty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, VT
Top Contributor
108 reviews 108 reviews
104 hotel reviews
Reviews in 66 cities Reviews in 66 cities
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed April 18, 2013

While not as new and modern as some of the other Meriton properties, Danks Street is still quite nice nonetheless. Apartments vary in size and position, but have found to be comfortable regardless. Location is about halfway between airport and CBD, so generally need to rely on bus to get around. Good variety of services in the neighborhood including grocery stores, restaurants, etc. Overall a good stay, and the staff s quite helpful as well.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kylie N, Manager at Meriton Serviced Apartments Danks Street, Waterloo, responded to this review, April 25, 2013
Dear jdr27,

It is always an honor to read a review from a TripAdvisor “top contributor”. Your commitment to this community is truly appreciated by all.

To read a comment that we are “another solid Meriton property” is certainly great news as our group is endeavoring to become the leading choice in “home away from home living” with a high standard of accommodation and customer service offered across all of our properties.

As you say, Waterloo is surrounded by a “variety of services” ensuring you do not have to go far for what ever you may need and the city is only a short 10 minute bus ride away.

Thank you again for not only reviewing your stay with Merion, but also for your commitment to the TripAdvisor community.

Kind regards,

AdamD
Senior Manager On Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 16, 2013

Myself and my partner stayed here twice within 2 weeks. Both times were excellent.

The first time we stayed for the weekend, we were given a room that faced away from the main road opposite reception. For me the cleanliness of staying away from home is a main thing - but we couldn't fault the cleanliness here...the only thing I'd suggest is to make sure you check the kitchen utensils before use. Housekeeping pleasant and willing to do anything you require.The apartment was spacious - maybe even a little too spacious if thats possible! Apartments are very modern which is nice for young travellers like ourselves. Kitchen is well equipped if you choose not to eat outside. During our stay there seemed to be an on going issue with the elevator - not too much of an issue if you're on the ground floor. The second time we stayed for 2 nights and we were allocated a room right next to reception so there was a fair bit of noise, however, it didn't effect sleeping as the bedroom as upstairs. We did have an issue with our air-con leaking a lot of water but after reporting it to reception it was fixed the same day! Would say to avoid the washing liquid they provide as we used it once until we could buy our own and found it to leave the clothes with a very strange smell.


The apartments are within a short walk to Coles and small places to get a bite to eat. Not too far from Green Sq Train Station where you can catch a train into the City within 5 minutes.


Staff very friendly and efficient. Check-out fast and easy. Will definitely be back.

Thanks Waterloo! :)

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kylie N, Manager at Meriton Serviced Apartments Danks Street, Waterloo, responded to this review, April 25, 2013
Dear Steph G,

Thank you for taking the time to post a review of your recent stays with us. I am always pleased to read when a guest has enjoyed all the elements our apartments have to offer and this seems to have been the case for you and your partner.
Thank you also for your kind words about our staff, we are always striving to ensure our guests enjoy their experience with us even during trying periods such as when a lift breaks down.

Thank you again for sharing your experience with us and we look forward to welcoming you and your partner back to Waterloo in the near future.

Kind regards,

AdamD
Senior Manager On Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 7, 2013

I stayed with two others in a 2Br apartment at the Meriton Danks Street for five nights in March and we were thoroughly impressed with the service we had. I have stayed at Pitt Street, Kent Street and Bondi Jctn Meriton on previous occasions and love the Meriton concept but have had less than wonderful service. There have been issues with room access, lifts and just being served but Danks Street is a huge step above the other properties. The apartment was very spacious and well appointed and exterior noise was no more than we expected in a city the size of Sydney. The interior and hallways were always quiet with no irritating door slamming. The rooms were showing a little more "wear and tear" than I expected but were very clean. We found the location perfect with supermarket, cafes and public transport so close. A lovely area that felt more relaxed and safe than the central city. The pool and gym were offsite so we never did get to check them out although I did notice guests returning from the pool. I really do look forwards to returning and showing the area to my husband.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kylie N, Manager at Meriton Serviced Apartments Danks Street, Waterloo, responded to this review, April 13, 2013
Dear Suby,

Thank you for your kind words and the positive review, our staff really does pride themselves on providing the highest level of customer service and it is pleasing for me to hear this was your experience. I have passed on your comments to the team and they are all thrilled at your comments regarding our “best and friendliest service”.

Waterloo has certainly become one of the most vibrant areas on the city fringe and as you experienced really has a relaxed atmosphere that makes our apartments the ideal base for your Sydney trip.

Once again I am delighted to hear that you enjoyed your stay with us and we look forward to welcoming you and your husband to Meriton Waterloo in the near future.


Kind regards,

AdamD
Senior Manager On Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 4, 2013

I stayed in a great room, two level with bedroom upstairs and living area downstairs.
Full kitchen fit out.
Close proximity to Coles makes things much easier, and plenty of room in the fridge for all purchases.

Very Relaxing place to stay. A home away from home.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kylie N, Manager at Meriton Serviced Apartments Danks Street, Waterloo, responded to this review, April 13, 2013
Dear Mike S,

Thank you for choosing to stay with Meriton Serviced Apartments Waterloo.

I am thrilled to hear that you enjoyed your stay with us and took advantage of the large space that our fully appointed apartments have to offer. Our location is extremely convenient for travelers looking to make the most of what Sydney has to offer with public transport, various dinning options and a Coles supermarket on our door step.

We look forward to you returning to your “home away from home” in the near future.

Kind regards,

AdamD
Senior Manager On Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Meriton Serviced Apartments Danks Street, Waterloo

Also Known As:
Meriton Serviced Apartments Danks Street, Waterloo Hotel
Meriton Serviced Apartments Danks Street, Waterloo Hotel Sydney
Meriton Cameo Apartments Sydney
Meriton Cameo Apartments Hotel Sydney
Address: 30 Danks Street | Waterloo, Sydney, New South Wales 2017, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Sydney
#19 Luxury Hotel in Sydney
#30 Business Hotel in Sydney
#40 Family Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Meriton Serviced Apartments Danks Street, Waterloo 5*
Official Description (provided by the hotel):
Comprising of 184 fully self-contained furnished apartments with studio, one, two and three bedroom configurations, nicely nestled amongst the residential precinct know as Crown Square. The property is just minutes from the trendy Danks Street cafes, restaurants, markets and the popular Hillsong Church. Only a 10-minute taxi ride from Sydney international and domestic airports the location of Meriton Serviced Apartments – Danks Street, Waterloo is ideal for both short stopovers and longer stays. Within the Waterloo complex is a resort style swimming pool, spa and gym as well as gardens and grass areas for basking in the sun and enjoying the Sydney weather. Plus a full sized Coles Supermarket and numerous specialty stores including Subway and many take-away food options all for your convenience. Positioned minutes from the Sydney Cricket Ground (SCG), Sydney Football Stadium, The Entertainment Quarter (Hoyts and IMAX), Royal Randwick Racecourse and Moore Park Golf Course the location is unmatched by any other accommodation provider in the area. Also a short distance from the wide-open spaces of Centennial Park which offers everything from cycling to horse riding, roller blading, tennis, golf and cricket. Centennial Park is also ideal for picnics with many areas set aside with barbeques for family gatherings. Designed for both business and leisure travellers these fully self-contained oversized apartments (most split-level) will have you feeling right at home. All apartments have fully equipped kitchen, separate laundry, which includes clothes washer, dryer, iron & ironing board. ... more   less 
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